Frequently Asked Questions OF YOUR WARMING PRODUCT
QWho should NOT use the heated blanket, heated mattress pad or warming throw?
AThe following people should NOT use the heated blanket, heated mattress pad or warming throw:
•An infant
•A child
•An incapacitated person
•A paraplegic
•A quadriplegic
•A diabetic
•Anyone insensitive to heat such as a person with poor blood circulation
•Anyone who cannot clearly understand the instructions and/or operate the controls
QWhat do the Underwriters Laboratories (UL) or (ETL) labels mean? What do either of these labels mean about safety of Sunbeam warming products?
AUnderwriters Laboratories (UL) develops product safety standards for a large range of products and performs independent tests based on these standards. Products tested by UL and which have passed all the safety standards are permitted to bear the UL label. Intertek Testing Services (ETL) is a certified, independent testing organization that tests products in accordance with UL safety standards and issues the ETL label for those products that meet the relevant UL standards. All Sunbeam® products are tested to UL standards and bear either the UL or ETL label to indicate that the product meets or exceeds UL/ETL safety standards for warming products.
QI have heard that some warming products have EMFs. What is this?
AEMF stands for Electromagnetic Field. This is an electrical field that surrounds any wire that has current flowing along its length. Although several studies have been conducted to evaluate the impact, EMFs have not been proven to be harmful. In any event, Sunbeam® has reduced the strength of EMFs in its blankets/mattress pads/throws to very low levels.
QWhat do I do if my pet chews the cord, I lose my control or the control does not operate properly?
APlease stop using the warming product immediately. Call our Consumer Service number listed under How to Obtain Warranty Service and ask for instructions on how and where to send the warming product.
QMy control feels warm to the touch. Is this a problem?
ANo. The control will feel warm to the touch when functioning properly.
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For questions or support, please visit: www.sunbeam.com