Troubleshooting | Samsung SDR4200 manual

Troubleshooting

5Troubleshooting

1.No cameras are showing on the screen even though they are plugged in

Check [Menu] > [Devices] > [Cameras] and see if any cameras are set to 'Covert'.

2.The cameras are showing live but no recording is present in search mode

a)Check [Menu] > [Recording] > [Recording Schedule] to see if the cameras are set to ‘No Recording’.

b)Check [Menu] > [Event] > [Motion Detection] to see if ‘Motion Detection’ is turned on and if the motion area has been masked out.

c)Check [Menu] > [Devices] > [Storage Device] to see if you hard-drives have picked up.

3.The cameras a recording continuously even though the Recording Schedule is set to Motion

Manual record has been turned on by accident. Press the ‘Record’ button again on the machine to stop the manual record mode.

4.I can make a connection on the local LAN but not over the internet

Double check your port forwarding settings on the router, check http://

www.portforward.com/ for instruction on how to port forward on your router.

5.I keep getting kicked off when another user logs on

Ensure that you are not using the ‘admin’ user as only 1 admin user is permitted to be logged in at any given time. Create additional users to prevent this issue.

6.I cannot control my camera using the Coaxitron feature

Go to [Menu] > [Devices] > [Camera] > [PTZ] tab and make sure you change the Port option from RS-485 to Coaxial on your camera.

7.The DVR is in a constant rebooting loop

The hard-drive may have bad sectors, replace the hard-drive.

8.The admin password has been changed but the user has forgotten the password

Hold buttons [Mode] + [PTZ] on the front panel of the DVR for 15 seconds and it will ask you to factory default the machine. All settings will be wiped out.

9.I can see my cameras over the network but it is slow

Go to [Menu] > [Network] > [Live Transfer] to change the dual stream settings. Lower the resolution and quality for faster speeds. Also run a speed test on the network to check the upload speed. A sufficient upload speed would be 0.5Mb/s or higher.

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SDR4200 specifications

The Samsung SDR4200 is an innovative security surveillance camera designed to meet the demands of both residential and commercial environments. Known for its versatility and reliability, the SDR4200 incorporates cutting-edge features and technologies that make it a standout choice in the surveillance market.

At the heart of the SDR4200 is its high-definition video recording capability. The camera offers 1080p Full HD resolution, ensuring that every detail is captured with clarity. This is particularly important for security applications where identifying faces or license plates can be crucial. The camera supports H.265 video compression, which reduces file sizes while maintaining quality, allowing for efficient storage and bandwidth usage.

One of the main features of the SDR4200 is its robust night vision technology. The camera is equipped with infrared (IR) LEDs that allow for clear imaging in low-light conditions. This is complemented by the Wide Dynamic Range (WDR) feature, which enables it to effectively handle contrasting lighting conditions, resulting in well-balanced images both day and night.

The SDR4200 is engineered for ease of use, featuring Plug and Play connectivity. This enables seamless installation, making it accessible for users with varying levels of technical expertise. The camera can be easily connected to a Samsung SmartViewer app, allowing users to monitor their properties remotely from a smartphone or tablet. This integration with mobile technology ensures that users can stay connected and informed in real time.

In terms of design, the SDR4200 is sleek and unobtrusive, making it suitable for various environments without compromising aesthetics. Its weatherproof casing ensures durability, enabling it to withstand diverse weather conditions without performance degradation.

Another significant characteristic is its motion detection capability, which proactively alerts users when movement is detected. This feature can significantly enhance security, allowing for immediate responses to potential threats.

The Samsung SDR4200 also supports multiple recording modes, including scheduled, continuous, and event-based recording. This flexibility allows users to customize their surveillance settings according to their unique needs.

Overall, the Samsung SDR4200 is a comprehensive security solution that combines advanced technology with user-friendly features. Its high-definition capabilities, night vision, remote access, and customizable recording options make it an ideal choice for anyone looking to enhance their security system efficiently and effectively.