Whirlpool CAW21D2A1 Before calling for assistance, If you need assistance, If you have a problem

If you needserviceor assistance,we suggestyou follow thesefour steps:

1. Before calling for assistance

Performance problems often result from little things you can find and fix yourself without tools of any kind.

Unit won’t run:

1, Is unit plugged in?

2.Is switch ON?

3.Is thermostat set too WARM?

4.Is time-delay fuse blown?

5.Has local power failed?

Unit blows fuses:

1.Are time-delay fuses used?

2.Is an extension cord being used? (Do not use.)

3.Are you waiting two minutes after turning cooling circuit off before trying to restart unit?

Unit turns on and off, or does not cool room:

1.Is filter clean?

2.Are coils clean? Both evaporator (inside) and con- denser (outside)?

3.Is there excessive moisture or heat? (Open vessel cooking, showers, etc.)

4.Set fan to higher speed.

5.Set thermostat to a cooler setting.

Operating sounds:

1.When your room air conditioner is operating normally, you will hear sounds such as:

l Droplets of water hitting the condenser, causing a “pinging” or “clicking” sound. Water droplets help to cool the condenser.

l Air movement from the fan, especially on high fan speed setting.

l Clicks from thermostat cycle.

2.Sounds also may be caused by house construction -

such as vibration of the unit due to wall construction or unsteady window mounting area.

2. If you need assistance

Call the Whirlpool COOL-LINE@ service assistance telephone number. Dial free from:

Continental U.S. . . . . . . . . . (800) 253-1301 Michigan . . . . . . . . . . . . . . . (800) 632-2243 Alaska & Hawaii . . . . . . . . . (800) 253-l 121

and talk with one of our trained Consultants. The

3.If you need service Whirlpool has a nation- wide net work of fran- chaised TECH-CARE@

service Companies.

TECH-CARE service technicians are trained

7ma%l~E	to fulfill	the	product
	warranty	and	provide
FRANCHISED SERVICE	after-warranty		service,
anywhere in the United States. To locate TECH-
CARE service in your area, call our COOL-LINE

service assistance telephone number (see Step 2) or

look	in	your	telephone			directory	Yellow			Pages
under:
APPLIANCES-HOUSEHOLD-						ELECTRICAL	APPLIANCES-
MAJOR-SERVICE			A REPAIR			MAJOR-REPAIRIWG			A	PARTS
WHIRLPOOL		APPLIANCES			OR	WHIRLPOOL APPLIANCES
FRANCHISED TECH CARE SERYICE						FRANCHISED	TECH CARE SERVICE
	st::H	L'ict	('0 \li'	1 \,t	\	';ttii	/(‘t	f	o\lP,\,t.~
IYZ SERVICE CO						XYZ SERVICE CO
I23	Maple			999	9959	123 MaDie				999 9999
					OR
			WASHING	MACHINES,		DRYERS
			A IRONERS-SERVICING
			FRANCHISED		TECH CARE SERVICE
				.< t	I! il(‘i	c 0 \,i' 1 \,t	\
			XYZ SERVICE CO			999 9999
			123 Maple

4. If you have a problem

Call our COOL-LINE service assistance telephone number (see Step 2) and talk with one of our Consultants, or if you prefer, write to:

Mr. Robert Stanley Division Vice President Whirlpool Corporation 2000 US-33 North Benton Harbor, MI 49022

If you must call or write, please provide: model number, serial number, date of purchase, and a complete description of the problem. This informa- tion is needed in order to better respond to your request for assistance.

FSP ISa registered trademark

0 of WhIrlpool Corporotlon for quollh/ parts took for this

FSP svmbo or qualIly whenever

Consultant can instruct you in how to obtain sat- isfactory operation from your appliance or, if ser-

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you need a replacement part for your Whutpool appliance FSF replacement parts

vice is necessary, recommend a qualified service company in your area.

WIII fit right and work nght because they are made to the same exactng specifications used to buld every new Whlrlp3o appliance

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