Heat & Glo LifeStyle DAKOTA-AU manual Troubleshooting, Electronic Ignition System

Page 24

11 Troubleshooting

With proper installation, operation and maintenance your gas fireplace will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

A. Electronic Ignition System

Symptom

Possible Causes

Corrective Actions

1.

No transmission, motor does

A.

Receiver must learn new

Press and hold the receiver’s reset button until you hear 2 acoustic signals.

 

not turn.

 

code.

After the second longer acoustic signal, release the reset button and within the

 

 

 

 

subsequent 20 seconds, press the down arrow on the remote handset until you

 

 

 

 

hear an additional long acoustic signal confirming the new code is set.

2.

No ignition. No tone.

A.

Receiver

Replace receiver and reprogram code.

 

 

 

 

 

3.

No ignition; one 5 seconds

A.

ON/OFF switch is in OFF

Push switch to ON position.

 

continuous tone (7 shorts

 

position.

 

 

beeps might be heard prior to

 

 

 

 

B.

Loose wire.

Secure wire.

 

the 5 seconds tone).

 

 

 

 

 

 

C.

Receiver.

Replace receiver and reprogram.

 

 

 

 

 

 

 

D.

Bent pins on 8 wire

Straighten pins on 8 wire connector.

 

 

 

connector.

 

 

 

 

 

 

 

 

E.

Valve.

Replace valve.

 

 

 

 

 

4.

No pilot flame and control

A.

Air in the pilot supply line.

Purge the line or start ignition several times.

 

continues to spark.

 

 

 

 

B.

Thermocouple circuit

Check polarity of the thermocouple wires.

 

 

 

 

 

wired incorrectly.

 

 

 

 

 

 

 

 

C.

No spark at pilot burner.

Check spark gap, check wiring connection. Check for spark in location along

 

 

 

 

cable.

 

 

 

 

 

 

 

D.

Valve.

Replace valve. Do not over tighten.

 

 

 

 

 

 

 

E.

Over tightened

Replace valve and thermocouple interrupter.

 

 

 

thermocouple interrupter.

 

 

 

 

 

 

 

 

F.

Receiver.

Replace receiver and reprogram code.

 

 

 

 

 

5.

Pilot is lit and control

A.

Receiver.

Replace receiver and reprogram code.

 

continues to spark. Valve

 

 

 

 

shuts off after 10...30

 

 

 

 

seconds. Valve operates

 

 

 

 

manually.

 

 

 

6.

Pilot is lit, sparking stops if a

A.

Thermocouple.

Replace thermocouple.

 

flame is present. Valve shuts

 

 

 

 

B.

Low inlet pressure to

Confirm sufficient inlet pressure to the valve. Adjust or replace inlet regulator if

 

off after 10...60 seconds.

 

 

valve.

necessary.

 

Valve does not work manually.

 

 

 

 

 

 

 

C.

Valve.

Replace valve. Do not overtighten the thermocouple interrupter.

 

 

 

 

 

7.

3 short beeps while the motor

A.

Batteries are low.

Replace batteries - quality alkaline recommended. WARNING: Creating an

 

turns.

 

 

electrical short between the batteries/battery box and metal parts of the appliance

 

 

 

 

may render the receiver inoperable.

8.

Pilot flame lights but there is

A.

Manual override knob

Turn Manual override knob to ON position.

 

no main gas flow.

 

(if equipped) is in MAN

 

 

 

 

position.

 

 

 

 

 

 

 

 

B.

Valve turned down to pilot

Turn flame to high fire by pressing up button on remote handset.

 

 

 

flow.

 

 

 

 

 

 

 

 

C.

Low inlet pressure to

Confirm sufficient inlet pressure to the valve. Adjust or replace inlet regulator if

 

 

 

valve.

necessary.

 

 

 

 

 

 

 

D.

Valve.

Replace valve.

 

 

 

 

 

9.

Pilot sparks, but pilot will not

A.

Correct gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet pressure reading

 

light.

 

 

is within acceptable limits, inlet pressure must not exceed 50 mbar.

 

 

 

 

 

 

 

B.

Ignitor gap is too large.

Verify that spark gap from ignitor to pilot hood is .43 cm.

 

 

 

 

 

 

 

C.

Module is not grounded.

Verify control box is securely grounded to metal chassis of fireplace.

 

 

 

 

 

24

Heat & Glo Lifestyle Collection • Dakota-AU• 4036-914 Rev B • 06/07

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Contents Installation & Operation Instructions Congratulations Table of Contents Design and Installation Considerations Listing and Code ApprovalsGetting Started Fireplace CertificationFraming and Clearances Select Fireplace LocationClearances 24 m Material below the top Top standoffsOutdoor Enclosure Options Four Sides and a Permanent OpeningFireplace Preparation Remove Logs and Shipping CoverSecuring and Leveling Fireplace Gas Information Gas Pressure Requirements Gas ConnectionIgnition System Wiring Remote ControlElectrical Information Finishing Mantel ProjectionsNon-combustible Facing Diagram Facing MaterialFireplace Setup Clean the FireplaceGrate Assembly Placement Left Side Log SRV723 front view 13 Front Right Log SRV724 front view Glass Assembly Reinstall Door Lock Placing Lava RockOperating Instructions Before Lighting FireplaceOperating Cautions For Your Safety Read Before Lighting Lighting Instructions Lighting the FireplaceFrequently Asked Questions After the Fireplace is LitMaintaining and Servicing the Fireplace Risk of injury or property damage Before servicingValve Access and Service WasherBattery Replacement Ensure ground wire is attached toMaintenance and Service Tasks Inspect Maintenance TasksTroubleshooting Electronic Ignition SystemFireplace Dimension Diagram Reference MaterialsService Parts List DAKOTA-AU SeriesDAKOTA-AU DAKOTA-AU Series DAKOTA-AU Dakota LP-AU SRV727 SRV720 SRV723 SRV722 SRV728 SRV724 SRV742 SRV740 DAKOTA-AU Series This page intentionally left blank This page intentionally left blank For Service or Replacement Parts Contact Melbourne Warranty Heat & GLO Lifestyle Collection Limited 10 Year WarrantyDo not Discard this Manual

DAKOTA-AU specifications

The Heat & Glo LifeStyle DAKOTA-AU is a state-of-the-art fireplace designed to elevate your living space with its sleek aesthetics and advanced technologies. Known for combining modern design with functional efficiency, this model exemplifies the brand's dedication to creating a warm and inviting atmosphere.

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In summary, the Heat & Glo LifeStyle DAKOTA-AU is a perfect blend of efficiency, style, and modern technology. With its powerful heating capabilities, visually stunning flame presentation, user-friendly controls, and commitment to safety, this fireplace stands out as a premium choice for homeowners seeking sophistication and comfort in their living spaces. Designed to fit seamlessly into any environment, the DAKOTA-AU is not just a heating solution; it is a statement piece that enhances the overall aesthetic of your home.
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