Desa VSGF33NR installation manual Troubleshooting, Observed Problem Possible Cause

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UNVENTED NATURAL GAS FIREPLACE

TROUBLESHOOTING

Note: For additional help, visit DESA International’s technical service web site at www.desatech.com.

Note: All troubleshooting items are listed in order of operation.

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle, or similar object to clean ODS/pilot. This can damage ODS/ pilot unit.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed, there is no spark at ODS/pilot

1.Ignitor electrode not connected to igni- tor cable

2.Ignitor cable pinched or wet

3.Piezo ignitor nut is loose

4.Broken ignitor cable

5.Bad piezo ignitor

6.Ignitor electrode broken

7.Ignitor electrode positioned wrong

1.Reconnect ignitor cable

2.Free ignitor cable if pinched by any metal or tubing. Keep ignitor cable dry

3.Tighten nut holding piezo ignitor to base panel of log set. Nut is located behind base panel

4.Replace ignitor cable

5.Replace piezo ignitor

6.Replace piezo ignitor

7.Replace piezo ignitor

When ignitor button is pressed, there is spark at ODS/pilot but no ignition

1.Gas supply turned off or equipment shutoff valve closed

2.Control knob not in PILOT position

3.Control knob not pressed in while in PILOT position

4.Air in gas lines when installed

5.ODS/pilot is clogged

6.Gas regulator setting is not correct

1.Turn on gas supply or open equipment shutoff valve

2.Turn control knob to PILOT position

3.Press in control knob while in PILOT position

4.Continue holding down control knob. Repeat igniting operation until air is removed

5.Clean ODS/pilot (see Cleaning and Maintenance, page 17) or replace ODS/ pilot assembly

6.Replace gas control

ODS/pilot lights but flame goes out when control knob is released

1.Control knob not fully pressed in

2.Control knob not pressed in long enough

3.Equipment shutoff valve not fully open

4.Pilot flame not touching thermocouple, which allows thermocouple to cool, causing pilot flame to go out. This prob- lem could be caused by one or both of the following:

A)Low gas pressure

B)Dirty or partially clogged ODS/pilot

5.Thermocouple connection loose at con- trol valve

6.Thermocouple damaged

7.Control valve damaged

1.Press in control knob fully

2.After ODS/pilot lights, keep control knob pressed in 30 seconds

3.Fully open equipment shutoff valve

4.A) Contact local natural gas company

B) Clean ODS/pilot (see Cleaning and Maintenance, page 17) or replace ODS/ pilot assembly

5.Hand tighten until snug, then tighten 1/4 turn more

6.Replace thermocouple

7.Replace control valve

www.desatech.com

For more information, visit www.desatech.com

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Contents OWNER’S Operation and Installation Manual What to do if YOU Smell GASSafety Information Unvented Natural GAS FireplaceProduct Identification Local CodesUnpacking Product Features AIR for Combustion and VentilationAIR for Combustion Ventilation Determining FRESH-AIR Flow for Fireplace LocationDetermining if You Have a Confined or Unconfined Space Ventilation AIR Ventilation Air From Inside BuildingVentilation Air From Outdoors Check GAS Type InstallationInstalling Hood Electrical HookupInstallation Clearances Conventional Fireplace InstallationBUILT-IN Fireplace Installation Actual Framing Height 32 3/8 Front Width DepthInstallation Items Needed Installing GAS Piping toInstallation Fireplace LocationConnecting Fireplace to GAS Supply Pipe Nipple Cap Tee Joint Sediment TrapPressure Testing Gas Supply Piping System Pressure Testing Fireplace Gas ConnectionsChecking GAS Connections Installing Logs Installing Front Log #1For Your Safety Read Before Lighting Operating FireplaceLighting Instructions Manual Lighting Procedure To Turn OFF GAS To ApplianceOptional Remote Operation Pilot Flame Pattern Inspecting BurnersOptional Blower Operation Main BurnerFront Burner Flame Pattern Cleaning and MaintenanceCleaning Burner Injector Holder and Pilot AIR Inlet Hole LogsTroubleshooting Observed Problem Possible CauseMaintenance, Observed Problem Possible Cause Remedy Service Hints Wiring DiagramSpecifications Replacement PartsAccessories Slim Hearth Base Hardwood Hearth BaseCorner Mantel Corner Hearth BaseLOG Base Assembly VSGF33NR Illustrated Parts BREAKDOWN4Parts List KEY Part Number Description QTYIllustrated PARTS7 Breakdown Fireplace VSGF33NRParts List Warranty Information

VSGF33NR specifications

Desa VSGF33NR is a state-of-the-art gas fireplace that combines modern technology with aesthetic appeal, making it a perfect addition to any living space. Designed for efficiency and durability, this model stands out in the competitive market of heating solutions.

One of the main features of the Desa VSGF33NR is its innovative heating technology. It utilizes a gas ignition system that ensures quick start-ups, providing instant warmth to your home. The fireplace operates with natural gas or propane, giving users flexibility based on their energy preferences. Its powerful output and effective heat distribution capabilities make it ideal for both large and small rooms, achieving optimal comfort levels quickly.

The design of the VSGF33NR is contemporary yet versatile, allowing it to complement various interior styles. It includes a sleek front glass panel that enhances the overall appearance while also ensuring safety. Additionally, the large viewable area offers a mesmerizing flame display, creating a cozy ambiance perfect for gatherings or quiet nights at home.

Another notable characteristic of the Desa VSGF33NR is its user-friendly remote control. This feature allows homeowners to adjust the flame height and control the fireplace's settings from the comfort of their couch. This convenience is further amplified by programmable timers that help manage energy consumption effectively, enabling users to have peace of mind while maximizing efficiency.

Safety is also a critical aspect of the VSGF33NR design. It comes equipped with a safety shut-off feature and a protective screen that minimizes the risk of accidental burns, making it a family-friendly option. The unit is certified for safety and efficiency, adhering to relevant regulations to ensure comfortable and responsible heating.

In summary, the Desa VSGF33NR combines modern aesthetics with advanced heating technology and safety features. Its stylish design, efficient heating capabilities, and convenient user controls make it an excellent choice for anyone looking to enhance their home environment. Whether you're seeking to warm up a chilly evening or simply enjoy the cozy vibes, the VSGF33NR is a worthwhile investment that merges functionality with beauty. Its adaptability, efficiency, and modern appeal put it at the forefront of contemporary gas fireplace options, ensuring years of comfortable use with minimal maintenance.
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