Warranty

Products to which this limited warranty applies

This limited warranty applies to newly purchased Dimplex fireplaces and surrounds (mantels) and trims. This limited warranty applies only to purchases made in any province of Canada except for Yukon Territory, Nunavut, or Northwest Territories or in any of the 50 States of the USA (and the District of Columbia) except for Hawaii and Alaska. This limited warranty applies to the original purchaser of the product only and is not transferable.

Products excluded from this limited warranty

Light bulbs are not covered by this limited warranty and are the sole responsibility of the owner/purchaser. Products purchased in Yukon Territory, Nunavut, Northwest Territories, Hawaii, or Alaska are not covered by this limited warranty. Products purchased in these States, provinces, or territories are sold AS IS without warranty or condition of any kind (including, without limitation, any implied warranties or conditions of merchantability or fitness for a particular purpose) and the entire risk of as to the quality and performance of the products is with the purchaser, and in the event of a defect the purchaser assumes the entire cost of all necessary servicing or repair.

What this limited warranty covers and for how long

Products covered by this limited warranty have been tested and inspected prior to shipment and, subject to the provisions of this warranty, Dimplex warrants such products to be free from defects in material and workmanship for a period

of 12 months from the date of the first purchase of such product.

The limited 12 month warranty period also applies to any implied warranties that may exist under applicable law. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to the purchaser.

What this limited warranty does not cover

This limited warranty does not apply to products that have been repaired (except by Dimplex or its authorized service representatives) or otherwise altered. This limited warranty does further not apply

to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.

What you must do to get service under this limited warranty

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1-888-DIMPLEX (1-888-

346-7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/ model and serial numbers available when calling. Limited warranty service requires a proof of purchase of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during the 12 month limited warranty period you have the following rights:

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VCX1525-WH, VCX1525 specifications

The Dimplex VCX1525 and VCX1525-WH are innovative electric fireplaces designed to provide both ambiance and efficient heating solutions for modern living spaces. Renowned for their sleek aesthetics and advanced technology, these models seamlessly blend functionality with stylish design.

One of the standout features of the VCX1525 is its realistic flame effect, which utilizes Dimplex’s patented Flame Technology. This technology creates a lifelike flame appearance that enhances the overall ambiance of any room without the need for traditional wood or gas fuel. The adjustable flame brightness allows users to customize the glow to suit their mood or decor, providing versatility that fits any occasion.

Both models are equipped with a powerful heating element capable of warming areas up to 400 square feet, making them ideal for small to medium-sized rooms. The efficient heater offers a heat output of 5120 BTUs, ensuring spaces remain cozy and comfortable during colder months. Additionally, these electric fireplaces are designed with energy efficiency in mind, using less energy than traditional heating methods, which can lead to savings on utility bills.

The Dimplex VCX1525 and VCX1525-WH also come with a range of user-friendly features such as a remote control for convenient operation, allowing users to adjust settings from the comfort of their sofa. A built-in timer function can be set for automatic shut-off, adding an extra layer of safety and convenience for users who may fall asleep while enjoying the ambiance.

In terms of design, the VCX1525 and VCX1525-WH showcase a contemporary aesthetic that complements a variety of interior styles. The clean lines and minimalist silhouette enable these electric fireplaces to serve as a striking focal point, while their lightweight construction allows for easy installation and relocation within the home.

Safety is paramount with Dimplex products; both models are equipped with thermal overload protection, which automatically shuts off the unit if it overheats, giving users peace of mind during operation. The absence of a traditional chimney or venting system also makes these fireplaces a safe choice for any home, eliminating safety risks associated with smoke and carbon monoxide.

In summary, the Dimplex VCX1525 and VCX1525-WH deliver a perfect combination of warmth, aesthetic appeal, and advanced technology. With their realistic flame effects, efficient heating capabilities, and user-friendly features, these electric fireplaces are a fantastic addition to any modern living space, enhancing both comfort and style.