What this limited warranty does not cover

This limited warranty does not apply to products that have been repaired (except by Dimplex or its authorized service representatives) or otherwise altered. This limited warranty does further not apply to defects resulting from misuse, abuse, accident, neglect, incorrect installation, improper maintenance or handling, or operation with an incorrect power source.

What you must do to get service under this limited warranty

Defects must be brought to the attention of Dimplex Technical Service by contacting Dimplex at 1-888-DIMPLEX (1-888-346- 7539), or 1367 Industrial Road, Cambridge Ontario, Canada N1R 7G8. Please have proof of purchase, catalogue/model and serial numbers available when calling. Limited warranty service requires a proof of purchase of the product.

What Dimplex will do in the event of a defect

In the event a product or part covered by this limited warranty is proven to be defective in material or workmanship during the 12 month limited warranty period you have the following rights:

Dimplex will in its sole discretion either repair or replace such defective product or part without charge. If Dimplex is unable to repair or replace such product or part, or if repair or replacement is not commercially practicable or cannot be timely made, Dimplex may, in lieu of repair or replacement, choose to refund the purchase price for such product or part.

Limited warranty service will be performed solely by dealers or service agents of Dimplex authorized to provide limited warranty services.

The purchaser is responsible for removal and transportation of such product or part (and any repaired or replacement product or part) to and from the authorized dealer’s or service agent’s place of business.

ZAMORA CS3550, CASTILLO CS3540 specifications

Dimplex, a leader in innovative electric heating solutions, offers a range of modern and efficient heating appliances, including the CASTILLO CS3540 and ZAMORA CS3550. Both of these electric stoves exemplify Dimplex's commitment to quality, style, and performance.

The Dimplex CASTILLO CS3540 is a captivating electric stove that combines modern technology with traditional aesthetics. Its elegant design features a cast iron effect finish and a large glass door that provides an inviting view of the realistic flames. At the heart of the CASTILLO is Dimplex's patented Opti-Myst technology, which uses water vapor and LED lighting to create a remarkably lifelike flame effect. This not only enhances the visual appeal of the stove but also ensures a safe operation without the hazards associated with real flames. The stove provides an impressive heat output of 1.8 kW, adjustable using a simple thermostat, making it suitable for various room sizes. Additionally, it comes with a remote control for added convenience, allowing users to adjust settings from a distance.

On the other hand, the Dimplex ZAMORA CS3550 stands out for its sleek and contemporary design, merging functionality with modern decor. This electric stove offers a unique log flame effect, creating an authentic fireplace ambiance. Similar to the CASTILLO, the ZAMORA also employs the Opti-Myst technology, producing a captivating illusion of flickering flames combined with realistic smoke. The ZAMORA CS3550 has a slightly higher heating output of 2.0 kW, making it perfect for larger living spaces. It features a built-in fan heater, allowing for efficient heat distribution throughout the room. The ZAMORA’s adjustable brightness settings for the flames mean users can tailor the ambiance to their preference, whether it’s a cozy evening or a full gathering.

Both models are designed with energy efficiency in mind, incorporating advanced insulation materials that help reduce heat loss. Furthermore, they operate without the need for a chimney or flue, making installation straightforward and flexible. Safety features include overheating protection and an automatic shut-off function, ensuring peace of mind during use.

In summary, the Dimplex CASTILLO CS3540 and ZAMORA CS3550 are perfect choices for anyone seeking stylish electric heating solutions that offer both aesthetic appeal and efficient warmth. With their advanced technologies, elegant designs, and user-friendly features, these stoves are ideal for enhancing comfort in any home.