Well Traveled Living 60757, BLT-999W-2 manual Troubleshooting

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TROUBLESHOOTING

!WARNING: Turn off the fireplace completely and let cool before servicing.

OBSERVED PROBLEM		POSSIBLE CAUSE	REMEDY
			1. Inspect the bulbs
	1.	Bulb(s) are burnt out	inside the flame
Dim or no flame			generation cylinder
			drum and replace them
			if necessary
Ember bed is not	1.	Bulb(s) are burnt out	1. Inspect the ember
glowing or dimming			bed bulbs and replace
			them if necessary
No warm air is coming	1.	Room temperature is	1. Set heater to a
out of the heater. Heat	higher than the heater		higher temperature
doesn’t turn on when it	setting (if it is set to LO or		setting (MED or HI)
is set to Low setting.	MED)
	1.	Fireplace has	1. Unplug the unit,
Fireplace turns off and will	overheated and safety		allow heater to cool for
not turn on	device has caused the		10 minutes, then plug it
	thermal switch to		back in
	disconnect		2. Reset house circuit
	2.	House circuit breaker	breaker
	has tripped
Fireplace will not come	1.	Fireplace is not	1. Check plug and plug
on when switch is flipped	plugged into an electrical		it in
to ON	outlet		2. Unplug the unit,
	2.	Fireplace has	allow heater to cool for
	overheated and safety		10 minutes, then plug it
	device has caused the		back in
	thermal switch to
	disconnect
Remote control does not	1.	Low batteries	1. Replace AA batteries
work			in remote control