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| Maintenance | 25 |
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| Troubleshooting Table |
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| Problem: | Possible Cause: | Don't Call for Service | |
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| Main Burners Will | The ON/OFF switch is turned to "OFF" | Turn the ON/OFF switch to "ON" | |
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| Not Start | The remote control is not working correctly | See the remote control instructions | |
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| The thermostat is disconnected or set too low | See "Thermostat Operation" | ||
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| No Propane in Tank | Check Tank Level | |
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| Receiver Beeps | The power backup batteries are dead | Replace the batteries (see page 11) | |
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| Thermostat Does | The ON/OFF switch is turned to "OFF" | Turn the ON/OFF switch to "ON" | |
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| The thermostat is set too low | Check thermostat | |
Not Work
Fireplace Will Not | The fireplace is not getting electricity |
Distribute Heat | The fireplace is not up to temperature |
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Flames Are Too | The fireplace has just been started |
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Blue | Improper air shutter adjustment |
Flames Are Too | The flame height may be turned too low |
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Short (Under 6") |
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Thin Layer of Soot | The logs or coals are placed incorrectly |
Covers the Glass | Improper air shutter adjustment |
Check the breaker switch
Let the fireplace burn for at least 15 minutes
This is normal - see "Starting the Fireplace for the First Time"
Adjust Air Shutter - contact your dealer
Turn the flame height to "HI" - See "Adjusting the Flame Height"
See "Log Set Installation"
Adjust Air Shutter - contact your dealer
© Travis Industries | 4081205 |