McCulloch MC1275 warranty Product Serial Number, Troubleshooting & Customer Support

Page 13

TROUBLESHOOTING & CUSTOMER SUPPORT

 

PROBLEM

 

POSSIBLE CAUSE

 

SOLUTION

 

 

 

 

 

 

Water spills out from Water

Water Reservoir is already full.

Do not try to add any more water.

 

 

Reservoir fill hole when adding

 

 

 

 

 

water.

Water Reservoir is too hot to be

Allow more cooling time before

 

 

 

 

refilled.

refilling.

 

 

 

 

 

 

Fill Water Reservoir more slowly.

 

 

 

 

 

 

Be sure to utilize the provided

 

 

 

 

 

 

Measuring Cup and Water Funnel

 

 

 

 

 

 

to refill the unit.

 

 

Accessories do not stay firmly

Accessories are not being properly

Review steps for proper

 

 

attached to main steam nozzle.

installed.

installation of accessories on

 

 

 

 

 

 

pages 7 & 8 of this manual.

 

 

 

 

 

 

Check to ensure that accessories

 

 

 

 

 

 

are installed correctly.

 

 

 

 

Accessories or main steam nozzle

Contact our Customer Service

 

 

 

 

is damaged or otherwise incorrect.

Department for assistance.

 

CUSTOMER SUPPORT

For problems with your Heavy-Duty Steam Cleaner, please refer to the troubleshooting guide located on Pages 12 & 13. Additional inquiries should be directed to our Customer Support services through our Web site, www.TopInnovations.com, on the Contact Us Web page.

If you do not have internet access, you may also contact our Customer Support Department by telephone, at 1-800-711-6617or 1-816-584-9700, ext. 130 or 131.

NOTE: In order for our customer service representatives to help you as quickly and efficiently as possible, please have the following information ready before calling:

• Purchase information (where and when you purchased this product)

• Copy of purchase receipt / proof of purchase

• Product Serial Number

PRODUCT SERIAL NUMBER

For your convenience, space has been provided below for you to record the serial number of your unit (located on the back or bottom of the unit) for easy reference when contacting our Customer Service Department.

__________________ - _____________________________________

Top Innovations, Inc.

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Contents Heavy-Duty Steam Cleaner Dear Valued Customer Letter from the CEOImportant Safeguards Important Safeguards Unit Features & Accessories HEAVY-DUTY Steam Cleaner Product InformationHEAVY-DUTY Steam Cleaner Product Information Assembling HEAVY-DUTY Steam Cleaner Attaching Main AccessoriesAttaching Carry Handle Attaching Scrub PAD Attaching Utility BrushesRefilling Water Reservoir After USE Using HEAVY-DUTY Steam CleanerOperating HEAVY-DUTY Steam Cleaner Removing Mineral BUILD-UP Proper StorageCare & Storage Guidelines Problem Possible Cause Solution TroubleshootingCustomer Support Troubleshooting & Customer SupportProduct Serial Number Top Innovations, Inc DAY Money Back Policy Warranty InformationTop Innovations, Inc

MC1275 specifications

The McCulloch MC1275 is a powerful and versatile steam cleaner designed to tackle various cleaning tasks throughout the home. Combining efficiency with convenience, this steam cleaner is particularly ideal for those seeking a chemical-free cleaning solution.

One of the key features of the MC1275 is its high-pressure steam output, which can reach up to 43 psi. This allows the unit to effectively penetrate dirt, grime, and grease, making it perfect for cleaning a variety of surfaces, including tiles, carpets, and upholstery. The unit heats up quickly within approximately eight minutes, allowing users to start their cleaning tasks without unnecessary waiting.

The MC1275 also boasts a large capacity water tank, holding up to 48 ounces of water, which provides approximately 45 minutes of continuous steam. This means users can clean large areas without frequently stopping to refill the tank, ultimately improving efficiency. The water tank is transparent, allowing for easy monitoring of water levels.

In terms of versatility, the McCulloch MC1275 comes equipped with a range of accessories. This includes nozzles, brushes, and pads that cater to different cleaning needs. The triangular microfiber pads are perfect for steam cleaning floors, while smaller nozzles and brushes are designed for detailed cleaning of surfaces prone to stubborn dirt, such as kitchen appliances and bathroom fixtures.

Safety is another prominent aspect of the MC1275. It features a safety cap that prevents the steam cleaner from accidentally opening when under pressure, protecting the user from potential burns or injuries. There is also an indicator light that signals when the unit is heating up and ready for use, ensuring a hassle-free operation.

The compact design of the McCulloch MC1275 includes wheels and a long power cord, enhancing its maneuverability and ease of use, especially in tight spaces. Users can effortlessly move the steam cleaner from room to room, allowing for seamless cleaning throughout the home.

In summary, the McCulloch MC1275 steam cleaner stands out for its robust performance, safety features, and versatile cleaning capabilities. With its ability to eliminate 99.9% of germs and bacteria using just water, it provides an eco-friendly option for maintaining a clean and healthy home.