Denso OFFICE PRO 24, OFFICE PRO 12 Troubleshooting, Self-Diagnostic Codes, Code Condition

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TROUBLESHOOTING

Self-Diagnostic Codes

Self-Diagnostic Codes will be displayed on the Control Board under the following conditions:

 

 

 

Code

Condition

F

 

AM

dF

When the evaporator thermistor

TANK

 

 

C

 

PM

 

disengages the compressor.

FULL

 

 

 

 

 

 

 

SET POINT

ROOM TEMP

 

 

SET TEMP

CLOCK/TIMER

FL

When the drain tank switch

 

 

 

 

HRS

MIN

 

shuts off the unit (FULL TANK

 

 

 

 

FAN ON/OFF

 

 

 

LED flashes).

 

START TIME

 

 

 

 

 

END TIME

AS

When unit disengages the

 

SET CLOCK

 

 

 

 

SET

RUN

 

compressor while the conden-

COOL ON/OFF

PROGRAM

 

sate pump is discharging water.

 

Office Pro

HP

When the high pressure switch

 

 

 

 

disengages the compressor.

 

 

 

LO

Lowest temperature set point.

 

 

 

HI

Highest temperature set point.

Check the following points before calling a qualified technician.

SYMPTOM

POSSIBLE CAUSE

REMEDY

 

 

 

Unit does not operate

Ground fault breaker tripped

Reset breaker

 

Drain tank is full

Empty the drain tank

 

(FULL TANK LED will be

 

 

flashing)

 

 

 

 

Insufficient cooling

Dirty/blocked air filters

Clean air filters

 

Air inlet/outlet blocked

Clear air inlet/outlet

 

Improper temperature setting

Set to desired position

 

 

 

If symptoms persist after the above actions have been taken, turn the unit off, disconnect the power cord plug and contact your MovinCool reseller.

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Contents Seccion EN Espanol Section EN Français Office PRO 12 and Office PRODenso Sales CALIFORNIA, INC Office PRO 12 and Office PRO Page Table of Contents Page Definition of Terms ForewordGeneral Warnings & Cautions Office PRO 12 Movincool Unit InventoryChoosing an Installation Site InstallationMoving the Unit InstallationPlugging in the Unit Both Models feature FeaturesControl Panel OperationTank Full LED ➇ AM/PM LED OperationStart Time LED END Time LED SET Clock LED Operating in Fan Only Mode Operating in Cool ModeChanging from Fan Only Mode to Cool Mode ➁ Setting an END Time How to Set a Program ➀ Setting a Start Time➂ Setting the Clock Time ➃ Programming the Temperature SET PointHow to Set a Program Temperature Control Cool ModeFan Mode Control DIP Switch Temperature Scale Display DIP SwitchEmptying the Drain Tank Operate while the drain pump is discharging water Drain Pump Kit Optional Office Pro 12 model onlyDrain Pump KIT Optional Office Pro 24 model only Cleaning the Air Filters Daily Inspection & MaintenanceFilter Removal Method both models Filter Cleaning Method Daily Inspection & MaintenanceIn-Season Off-SeasonSelf-Diagnostic Codes TroubleshootingCode Condition ITEM/FEATURES Technical SpecificationsManual de Operación Page Definición de términos Tabla de ContenidoInspección Diaria Y Mantenimiento Códigos de diagnóstico propioPage Prefacio Precauciones Y Advertencias Generales Manual DE Operaciones Tarjeta DE Garantía InventarioSelección del sitio de instalación InstalaciónInstalación Nota Ambos modelos tienen CaracterísticasPanel de controles FuncionamientoFuncionamiento Funcionamiento en modo ventilador solamente ➃ Programación de la temperatura SET Point Nota La indicación luminosa AM/PM cambiará con el botón HRSNota Control de temperatura Modo CoolConmutador de control del modo Fan Conmutador del visualizador de escala de temperaturaTapon Bomba DE Drenaje Funcionamiento Inspección Diaria Y Mantenimiento Filtro Inspección Diaria Y MantenimientoEn estación Fuera de estaciónCódigo Condición Resolución DE FallasART./CARACTERÍSTICAS Especificaciones TécnicasMode D’EMPLOI Page Table des matières Codes d’auto-diagnosticDéfinition des termes Avertissements ET Mises EN Garde GeneralesPage AVANT-PROPOS Avertissements ET Mises EN Garde Generales Inventaire Mode D’EMPLOI Carte DE GarantieChoix de l’emplacement d’installation Installation suite Remarque Les deux modèles se caractérisent par CaracteristiquesFonctionnement Tableau de commandeFull Fonctionnement suite Tableau de commande suite➇ LED AM/PM SET LED Start Time LED END Time LED SET ClockFonctionnement en mode Cool Point Remarque La LED AM/PM changera avec la touche HRSComment effectuer la programmation suite Microcommutateur de commande de mode de ventilateur Mode CoolContrôle de température Microcommutateur d’affichage d’échelle de températureBouchon Pompe DE Vidange Flexible Fonctionnement suite Verification Quotidienne ET Entretien En saison Verification Quotidienne ET Entretien suiteHors saison Code Condition Recherche DE PannesCaracteristiques Caracteristiques TechniquesLimited Warranty Unitedinifnecessaryno Statesthemailedpostage

OFFICE PRO 24, OFFICE PRO 12 specifications

Denso OFFICE PRO 12 and OFFICE PRO 24 are advanced point-of-sale (POS) systems designed for a wide range of business applications. These devices combine cutting-edge technology with user-friendly functionality, making them ideal for businesses of all sizes.

The OFFICE PRO 12 boasts a sleek and compact design, featuring a 12-inch touchscreen display. This size not only saves space on the counter but also ensures that the user interface is intuitive and easy to navigate. With a powerful processor and ample RAM, the OFFICE PRO 12 handles multiple applications simultaneously, ensuring a seamless user experience. The device supports various operating systems, including Android and Windows, offering flexibility depending on the business needs.

In contrast, the OFFICE PRO 24 features a larger 24-inch display, making it ideal for environments where visibility is crucial. This system is designed not only for retail but also for restaurants, hospitality, and various service industries. The larger screen allows for detailed visuals and enhances customer engagement, making it easier for staff to manage transactions efficiently.

Both models integrate advanced connectivity options, including Wi-Fi, Bluetooth, and Ethernet. This ensures that businesses can connect to the internet or cross-device operations effortlessly. Additionally, they support various payment methods, including EMV, mobile wallets, and traditional credit card payments, providing flexibility for customers.

Both OFFICE PRO systems are equipped with durability features, such as spill-resistant screens and sturdy housing, ensuring they can withstand the rigors of daily operational wear and tear. Furthermore, their energy-efficient designs help reduce operational costs, aligning with modern sustainability standards.

The Denso OFFICE PRO series stands out with its proprietary software solutions that are tailored for various industries. These include inventory management, customer relationship management, and detailed reporting capabilities, allowing businesses to make informed decisions based on real-time data.

In summary, the Denso OFFICE PRO 12 and OFFICE PRO 24 represent a significant advancement in POS technology. Their combination of large, responsive displays, advanced connectivity, robust processing power, and industry-specific software makes them an excellent choice for businesses aiming to enhance their operational efficiency and customer service capabilities. Whether a small retail outlet or a larger restaurant chain, these devices meet diverse business needs while ensuring a user-friendly experience.