iRobot 400, 4150 owner manual Troubleshooting, Wheel cannot run

Page 26

Troubleshooting

Roomba will tell you when something is wrong with a two-tone “uh-oh” sound followed by beeping. Refer to the chart below to resolve Roomba’s problem. If the problem is not resolved, visit www.irobot.com/support.

Number of

Likely cause

What to do

beeps after

 

 

“uh-oh”

 

 

No beeps

A wheel is stuck or is

Pick up Roomba, place it down securely on the floor and

 

not touching the ground

touch the clean button to restart the cycle.

1

The main brushes

Turn over Roomba and remove the brush guard by pushing

 

cannot turn

the two yellow tabs. Remove the brushes, clear any

 

 

obstructions, and replace them again.

2

The side brush cannot

Turn over Roomba. Look to see if something is wrapped

 

turn

around the side brush. Remove the side brush with a screw

 

 

driver and check for string or hair that may be wrapped

 

 

around it.

3

The vacuum cannot run

Remove and empty Roomba’s bin.

4

A wheel cannot run

Your Roomba may be stuck or something may be wrapped

 

 

around a wheel. Look for something wrapped around the

 

 

wheels. Push them in and out and make sure they turn

 

 

easily.

5

The cliff sensors have

Turn over Roomba and clear any debris that might be

 

failed or are blocked

caught underneath the front bumper in the cliff sensors. You

 

 

can also use compressed air to clean them out.

6

Wheel obstruction or

Turn over Roomba and remove any obstructions that

 

robot attempting to

prevent the wheels from seating all the way up into

 

drive over an obstacle

Roomba’s body. Also, remove any obstacles that Roomba

 

 

could drive over.

9

Sensor error

Please contact iRobot Customer Support.

10

Roomba is stuck

Pick up Roomba and start it again somewhere else. Use a

 

 

virtual wall or other barrier to keep Roomba away from the

 

 

place it got stuck.

Miscellaneous Troubleshooting

Problem

Likely cause

What to do

Roomba’s CLEAN/

Battery not seated

Remove Roomba’s battery by pushing the side clips and

Power light will not

correctly

re-insert the battery making sure you hear an audible

illuminate

 

click.

Roomba is not

Bin is full

Empty the bin and clean Roomba’s brushes.

picking up debris

 

 

Roomba does not

Charger is not

Ensure that the charger is correctly connected to the wall

charge

plugged in

and to Roomba. Roomba’s charger will illuminate a solid

 

 

green light when plugged into a power source.

Roomba backs up

Dirty cliff sensors

Use compressed air to clean out Roomba’s cliff sensors.

frequently and

 

 

behaves erratically

 

 

26 iRobot Roomba Owner’s Manual

Image 26
Contents Page Get product updates and other valuable information For Best Performance Battery LifeImportant Tips Table of Contents IRobot Roomba Anatomy Model Series User Interface 411- 419 Model Series 420- 434 Model Series 435- 440 Model Series Cleaning Pattern Cleaning ModesCleaning System Floor SurfacesHour Refresh Charge Battery Storage and ChargingCleaning Time Charging Roomba Charging LightsVirtual Wall Slim Virtual Wall modelsCompact Auto Virtual Wall Compact Virtual Wall Battery InstallationCompact Manual Virtual Wall Home Base Home Base LocationRemote Control Remote ControlOriginal Remote Control Scheduler Remote Control Setting the TimeSetting Schedules Sending Schedules Scheduled light Changing Schedules Deleting SchedulesMaintenance Clean Roomba’s filter compartmentBrush Bearings Brush Caps Troubleshooting Wheel cannot runImportant Safety Instructions General Safety InstructionsIRobot Customer Care IRobot Customer Care International

400, 4150 specifications

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