iRobot 530, 500 manual Troubleshooting, Refer to the chart below to resolve Roomba’s problem

Troubleshooting

Roomba will tell you something is wrong with a two-tone “uh-oh” sound. A narrated voice will tell you there is an issue when you try to start a cleaning cycle.

Refer to the chart below to resolve Roomba’s problem.

If the problem is not resolved, visit www.irobot.com/support.

Roomba says	Likely cause	What to do
Remove and clean	The front wheel	Roomba is stuck or something is
Roomba’s front wheel	is stuck	wrapped around the front wheel.
		Remove and clean hair and debris from
		Roomba’s front wheel.
Inspect and clean Roomba’s	Roomba’s cliff	Wipe off Roomba’s cliff sensors with a
cliff sensors	sensors are dirty	dry cloth.
Inspect and clean Roomba’s	A drive wheel is	Roomba is stuck or something is
drive wheel(s)	stuck	wrapped around a drive wheel. Clean
		Roomba’s wheels, push them in and out
		and confirm that they turn freely.
Please remove and clean	The main brushes	Turn over Roomba. Remove and clean
Roomba’s brushes	cannot turn	Roomba’s brushes. (see pg. 20)
Please clean Roomba’s side	The side brush	Turn Roomba over and clean the side
brush	cannot turn	brush. Remove the sidebrush with a
		screwdriver to thoroughly clean it.
Charging Errors 1-10	Roomba has a	Contact iRobot Customer Support.
	charging error
Error 1-10	Roomba has an	Contact iRobot Customer Support.
	unspecified error

Troubleshooting

If you are having a problem that you cannot solve by referring to Roomba’s troubleshooting interface, refer to the table below.

Problem	Likely cause	What to do
Roomba’s power light will	Roomba’s battery has	Charge Roomba for at least 16 hours.
not illuminate	extremely low power
Roomba is not picking	Roomba’s dust bin and	Empty Roomba’s bin and clean Roomba’s filter.
up debris	filter are full	Clean Roomba’s brushes. (see pg. 20)
Roomba does not charge on	Power supply is not	Ensure that the power supply is correctly
the home base	plugged in correctly	connected to the wall and to the Home Base.
	Roomba is not seated	Pick-up and place Roomba on the Home Base.
	correctly on the	Confirm that both the Power and docked
	Home Base	lights illuminate.

22 iRobot Roomba 500 Series www.irobot.com 23