Q: Where can I purchase additional Batteries?
A:You can purchase additional Batteries by contacting your nearest Roomba retailer, or by visiting www.RoombaVac.com for online purchase options and more purchase information.
Q. How is the original Roomba different from Roomba Pro and Pro Elite?
A:All three models use the same breakthrough cleaning technology. Roomba Pro features the new Spot Cleaning cycle, which enables you to clean 3-foot-wide areas intensively in 1-2 minutes. Roomba Pro also comes with a second Virtual Wall Unit. Roomba Pro Elite features Spot Cleaning as well as the new MAX Cleaning Cycle, which allows Roomba to clean an open floor plan, a very large room, or multiple rooms by cleaning for up to 90 minutes, much longer than it does on the L Cleaning Cycle. The Pro Elite also comes with a Wall Mount Unit for convenient mounting and storage, as well as a second Virtual Wall Unit. Roomba Pro Elite also comes with the Roomba Remote (see The Roomba Remote on page 12).
Q: How does the Virtual Wall Unit work?
A:The Virtual Wall Unit is used to block open doorways and confine Roomba in a room. The Unit can also be used to divide a large room and force Roomba to clean just one side of the room. The Virtual Wall Unit sends a harmless, invisible beam across the opening, confining Roomba to the area where you want it.
Q: Where can I purchase additional Virtual Wall Units?
A:You can purchase additional Virtual Wall Units by contacting your nearest Roomba retailer, or by visiting www.RoombaVac.com for online purchase options and more purchase information.
Q: Does the Particle Bin need to be emptied? Does the Filter need to be cleaned? How often?
A:Debris from both sides of the Particle Bin (which includes the Air Filter) should be emptied after each use. See Caring for Your Roomba Pro on page 16 for more information.
Q: How can I get extra Replacement Air Filters?
A:The Air Filter needs to be replaced if it becomes punctured or if you notice a decline in the cleaning performance of Roomba. Two spare Replacement Filters are included with Roomba; additional Replacement Filters are available for purchase in packs of three. Visit www.RoombaVac.com for more purchase information, or contact your nearest Roomba retailer for availability.
Q: Will Roomba clean all floor surfaces?
A:Roomba is great at cleaning hard floor surfaces including hardwood, linoleum, laminate, and tile. Roomba is quite good at cleaning low- to medium-pile carpet as well. Roomba is not designed to operate on deep-pile or shag carpets, or rugs with long tassels or fringe.
Q: Do I need to change the floor adjustment when changing floor surfaces?
A:No, Roomba’s Self-Adjusting Cleaning Head automatically adjusts to different floor surfaces as it cleans carpet, hard- wood, linoleum, and tile.
Q: Will Roomba sweep water from the floor?
A: No, Roomba should not be used to pick up any liquid including water.
Q: Will Roomba fall down stairs or into a step-down room?
A:Roomba automatically senses stairs and turns away from them. However, if the room to be cleaned contains a balcony, a physical barrier should be used to prevent access to the balcony and ensure safe operation.
Q: If Roomba gets stuck, what should I do?
A:Help Roomba get unstuck, then press the flashing Room Size Button to continue Roomba’s cleaning cycle. Please refer to the illustration entitled “Roomba Care Hints” on the back cover of the Quick Start Guide, as well as Troubleshooting Tips on page 21 for more information.
Q: Is Roomba safe to use when I leave my home?
A:Roomba can operate unattended, so long as small children and pets are not present to interfere with Roomba’s operation, and loose objects have been picked up.
Q: Does Roomba pick up pet hair?
A:Roomba picks up pet hair very effectively from carpet as well as hard surfaces. As with most vacuums, if pet hair is an issue in your house you may need to pay special attention to caring for the appliance. Empty the Particle Bin (page 16) and remove and clean the Main Cleaning Brushes (page 18) more frequently to reduce the chance of clogging.
Removing and cleaning the Main Brushes after every five room cleaning is recommended in these cases.
Tip: If there is a lot of pet hair in the room (such as the first time Roomba cleans the room), the Cleaning Head will pick up a great deal of it. If the room is medium-sized or larger, you may want to use the “S” (Small Room) setting a few times, allowing Roomba to stop cleaning after a short period of time so you can remove the collected pet hair.
Upon completion of this process, you should be able to run Roomba on longer cleaning cycles (for longer cleaning periods), with a reduced chance of clogging from pet hair.
Q: When I turn on Roomba, the Battery Indicator Light is green, but quickly turns to red. Why is that?
A:Even when they are nearly completely drained, most batteries tend to recover their charge a small amount after they are rested. In this case, Roomba’s Battery needs to be recharged.
Q: Do you offer spare parts?
A: Please contact us with your request. Email us at roomba-support@irobot.com or call toll-free 1-877-855-8593.
Q: How can I find out more about Roomba?
A:The Roomba website, www.RoombaVac.com, is full of detailed information about the Roomba Robotic FloorVac. You can also go to the Roomba User’s Forum to chat with other Roomba users about their experience. To join the forum, go to: http://groups.yahoo.com/group/roomba-users/join
Contacting Customer Support
If you cannot find the answer to your question in this Manual or on the www.RoombaVac.com website, please send email to roomba-support@irobot.com, or call our toll-free Customer Support Line at 1-877-855-8593.
