Suggested Installation Plan
Draining the Tank
If it is required to drain the tank, this can be effected by undoing the screw in the base plate of the heater (see “Tank Drain” diagram 2), and catching the water in an appropriate vessel.
The heater must be disconnected from the electrical supply before commencing this operation.
If the unit fails to heat water
1.Check that the mains fuses are not blown and that the mains supply is switched is switched on.
2.Check that the cold water supply is on.
3.Check that the outlet has not been blocked in any way.
If the fault persists: -
Contact the dealer from whom you purchased the appliance or the installation engineer. You can also call the Technical Advisory Helpline on 08709 000430
Installation Engineer Note:
The most likely reason for no heated water is an open circuit thermal fuse. See label on front insulation for details. This can be caused at initial commissioning if the heating element is energized with no water in the tank. Alternatively, it may be due to a back siphonage in the cold water supply caused by a break or disconnection.
If you feel that your installation may suffer from a water failure, we recommend the fitting of a
Redring After Sales Service
We offer a technical advisory service on the telephone to contractors and other customers with problems in the field.
RING 08709 000430
Remember to quote the exact type of unit, as written on the unit front and on this leaflet.
It may also be of use to have a note of the model and serial number as stated on the underside of the unit.
Recommended Accessories
Oversink Accessories
Swivel Arm (450mm) Catalogue No.
Swivel Arm (600mm) | Catalogue No. |
Monoblock Mixer | Catalogue No. |
Spare parts/accessories can be supplied from Redring Sales Hotline 08709 000420
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