iHome Troubleshooting: Common Issues and Resetting Your Speaker

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Troubleshooting

Quick tips for common problems:

I am unable to connect the iW3 to my home Wi-Fi network:

-The iW3 does not support WEP or WPA/WPA2 Enterprise security types. We recommend Open, WPA Personal (-PSK), WPA2 Personal (-PSK). Once you change the security type on your router, we suggest rebooting your Wi-Fi router and your iW3 speaker.

-Make sure router firmware is up to date.

-Make sure that your wireless network is not on a conflicting channel with one of your neighbors. You can use software like iStumbler on Mac or Netstumbler on Windows to verify that adjacent networks, sorted by SNR, aren't on the same channel. Channels 1, 6, and 11 are the three non-overlapping 802.11g channels.

-If you cannot see your network on the list of available networks, ensure that your network is not hidden. If so unhide and reboot the router.

I cannot find the MAC address of my iW3 speaker:

-Use the iHome Set app with the iPad/iPhone/iPod touch, connected with the USB sync cable and select ‘Show Details’ under the NETWORK tab (note: you can also discover the MAC address using the manual network setup method - see page 10).

I’ve successfully connected the iW3 to my home network, but I cannot select the iW3 speaker from iTunes or my iOS Device: Note: The iW3 speaker must be on the same Wi-Fi network as your airplay source

iTunes Solutions:

-Make sure that you have the latest version if iTunes.

-Try restarting iTunes.

-In order for the iW3 to be able to access track controls in iTunes you need to allow it in iTunes:

In iTunes, go to Preferences.

In the Devices tab, check "Allow iTunes audio control from remote speaker"

iOS device solutions:

-Make sure the iOS device has the latest software.

-If you’re unable to see the Airplay icon on the iOS device, restart your iOS device;

-Verify that your device is connected to the correct Wi-Fi network.

I’ve selected the iW3 speaker as my AirPlay audio source, but I do not hear any music:

-Verify that the volume is not muted or set to 0.

-Verify that there is not another iTunes library or iOS device connected to the iW3 speaker.

-Try restarting iTunes or your iOS device.

-Reset the iW3 speaker and reboot your Wi-Fi router.

The iW3 doesn’t respond or doesn’t turn ON:

- Place the iW3 on the charging base and fully charge your speaker.

USB Cable issue: Error message“this device is not supported”:

- Please restart your iW3 speaker as well as your iOS device and then try again.

Quick tips for network setup via Mac/PC:

I cannot access http://192.168.1.12 webpage:

-Please make sure that your Mac/PC is connected to the ‘iHome Setup XXXXXX’ network on your list of available networks (note: internet access is not needed for this)

-Disable any firewalls that may prevent you from accessing this address: (i.e. anti-virus protection)

-Restart your browser.

I put my password in and hit “Join Network”and the network status is still blinking red:

-Please verify that you have entered the correct password for your wireless network.

-Restart the iW3 speaker.

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Contents English Welcome to the iHome iW3 IW3 Overview ContentsMaintenance CompatibilityIW3 Controls Status LEDPower Quick StartRechargeable Battery Master Power SwitchPowering your iW3 speaker on Resetting your iW3 speakerPower on modes Using your iW3Standby mode VolumeSuccess Wi-Fi Network Setup for AirPlayCheck list ConnectedWi-Fi Network Setup Not ConnectedOption C Connecting with your Mac or PC over Wi-Fi Connect AC power and power on the iW3 speakerMusic Connectivity Option B Firmware update using USB mass storage device Firmware updateOption a Firmware update using iHome Set ControlOption C Firmware update using Mac/PC Networking FirmwareQuick tips for network setup via Mac/PC TroubleshootingQuick tips for common problems AirPlay & Network Setup Problems Possible SolutionsUnplug the AC cable/remove the iW3 from the charging base General FAQ’s FCC Statement Consumer Product Safety GuideSafety Instructions FCC Radiation Exposure StatementWarranty Limited 1 Year Warranty Information

iW3 specifications

The iHome iW3 is a wireless stereo speaker system that combines modern design with advanced technology to deliver an exceptional audio experience. This versatile speaker is designed for those who value both aesthetic appeal and top-quality sound.

One of the standout features of the iHome iW3 is its Wi-Fi capability, allowing users to stream music directly from their favorite services without tethering to their devices. This wireless convenience is complemented by AirPlay technology, enabling seamless streaming from any Apple device, including iPhones, iPads, and Macs. For non-Apple users, the iW3 also supports Bluetooth connectivity, making it compatible with a wider range of devices, including Android smartphones and tablets.

The iW3 is equipped with a built-in rechargeable battery, providing the freedom to enjoy music anywhere in your home without the need for a power outlet. This feature is particularly appealing for users who appreciate outdoor gatherings or moving the speaker from room to room. The speaker boasts impressive battery life, ensuring that your listening experience is uninterrupted.

Sound quality is paramount in any audio device, and the iHome iW3 does not disappoint. It features powerful audio drivers that deliver rich, immersive sound with deep bass and clear highs. The speaker's design includes a passive radiator, which enhances the bass response without taking up additional space. This results in a well-balanced audio profile that is perfect for various music genres.

In terms of design, the iW3 is sleek and modern, available in multiple color options to fit any decor. Its portable size makes it easy to carry, while the integrated handle adds convenience for users on the go. Additionally, it features a user-friendly interface with easy-to-use controls, making it simple to adjust volume and navigate through playlists.

The iHome iW3 also includes built-in speakerphone capability, allowing users to take hands-free calls directly through the speaker. This feature is particularly useful in a home or office setting, as it allows for convenient communication without the need for additional devices.

Overall, the iHome iW3 wireless speaker is a well-rounded audio solution that excels in both performance and design, making it a great choice for anyone looking to enhance their listening experience. Whether hosting a party or enjoying a quiet evening at home, the iW3 seamlessly fits into any lifestyle, proving that compact audio solutions can deliver impressive sound quality without compromising on style.