Hearth and Home Technologies CASTILE-GAS-CSB, CASTILE-GAS-PMH, CASTILE-GAS-MBK Troubleshooting

Page 38

10 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service person in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician.

Symptom

Possible Cause

Corrective Action

1. After repeated trig-

a. Defective ignitor.

Check the spark at the electrode and pilot. If no spark and electrode

gering of the piezo

 

wire is properly connected, replace the ignitor.

button, the spark ignitor

 

 

b. Defective pilot or

Using a match, light the pilot. If the pilot lights, turn off the pilot and

will not light the pilot.

misaligned electrode

trigger the piezo button again. If the pilot lights, an improper gas/air

 

(spark at electrode).

mixture caused the bad lighting and a longer purge period is recom-

 

 

mended. If the pilot will not light, ensure the gap at the electrode and

 

 

pilot is one-eighth (1/8) inch to have a strong spark. If the gas is OK,

 

 

replace the pilot.

 

c. No gas or low gas

Check the remote shut-off valve from the appliance. Usually, there is

 

pressure.

a valve near the gas main. There can be more that one (1) valve from

 

 

the appliance and the main.

 

d. No LP in tank.

Check the LP (propane) tank. You may be out of fuel.

2. The pilot will not stay

a. Defective thermo-

Check that the pilot flame impinges on the thermocouple. Clean and /or

lit after carefully follow-

couple.

adjust the pilot for maximum flame impingement.

ing the lighting instruc-

 

 

tions.

 

Ensure that the thermocouple connection at the gas valve is fully

 

 

inserted and tight (hand tighten plus 1/4 turn).

 

 

Disconnect the thermocouple from the valve, place one millivolt lead

 

 

wire on the tip of the thermocouple and the other meter wire on the

 

 

thermocouple copper lead. Start the pilot and hold the valve knob in. If

 

 

the millivolt reading is less than 15mV, replace the thermocouple.

 

b. Defective valve.

If the thermocouple is producing more than 15 millivolts, replace faulty

 

 

valve.

3. The pilot is burning,

a. ON/OFF switch or

Check the ON/OFF switch and wires for proper connections. Place the

there is no gas to the

wires defective.

jumper wires across the terminals at the switch. If the burner comes on,

burner, the valve knob is

 

replace the defective switch. If the switch is OK, place the jumper wires

in the ON position, and

 

across the switch wires at the gas valve. IF the burner comes on, the

the ON/OFF switch is in

 

wires are faulty or connections are bad.

the ON position.

 

 

b. Thermopile may

If the pilot flame is not close enough physically to the thermopile, adjust

 

not be generating

the pilot flame.

 

sufficient millivoltage.

Be sure the wire connections from the thermopile at the gas valve ter-

 

 

 

 

minals are tight and that the thermopile is fully inserted into the pilot

 

 

bracket.

 

 

Check the thermopile with a millivolt meter. Take the reading at TH-

 

 

TP&TP terminals of the gas valve. The meter should read 325 millivolts

 

 

minimum, while holding the valve knob depressed in the pilot position,

 

 

with the pilot lit, and the ON/OFF switch in the OFF position. Replace

 

 

the faulty thermopile if the reading is below the specified minimum.

 

 

With the pilot in the ON position, disconnect the thermopile leads from

 

 

the valve. Take a reading at the thermopile leads. The reading should

 

 

be 325 millivolts minimum. Replace the thermopile if the reading is

 

 

below the minimum.

Page 38

Quadra-Fire · Castile Gas Stove · 7023-111E

September 1, 2008

Page 37 Page 39
Image 38
Page 37 Page 39
Contents Do Discardnot What to do if you smell gasDo not Discard this Manual Hot glass will cause burnsWelcome to the Quadra-Fire Family Table of Contents 1Listing and Code Approvals Manufacturer Requirements Requirements for the Commonwealth of MassachusettsBELOW. Keep Clear of ALL Obstructions Getting Started Design & Installation ConsiderationsTools will apply to every installation Inspect Appliance & ComponentsSelecting Appliance Location Clearances4Termination Locations Vent Termination Minimum ClearancesAlcove Applications Use of Elbows Vent InformationVenting Components Measuring StandardsAdjustment on How to Use the Vent Graph Venting GuidelinesExceptions for Horizontal Installations Type C 45 Elbow in Corner Installation Type a Up and Out InstallationType B Straight Out Installation Horizontal Termination203mm Fold Strap Here Sheet Metal Screw Vertical Termination Direct Vent PipeStep Twist-lock the vent cap and seal Cathedral Ceiling Class a Metal Chimney Existing Masonry Chimney Type a Type C Up & Out InstallationType a & B Co-Axial to Co-Linear Type BCut and bend flashing as needed to fit Sealant adhesive Retro Connector Converting to LP Gas Gas InformationFuel Conversions Propane Natural GASValve Regulator Replacement Gas Pressures Gas Connection PressureCheck for GAS Leaks Standing Pilot Ignition System Wiring Recommendation for WireConnecting to the Appliance Wire Size Max. LengthValve SwitchIgnitor Red 28 in mmRemove Shipping Materials Appliance SetupAccessories Top to Rear Vent ConversionBaffle Installation/Adjustment Leg Leveling SystemOpening Front Door Positioning the LogsMineral Wool Glass Door Assembly Blower Installation 16 nut Snap disc through bracketBlower September 1 Quadra-Fire · Castile Gas Stove · 7023-111ERear Vent Installations Damper Adjustment For top or rear vent installationsShutter Adjustment Controls Operating InstructionsBefore Lighting Appliance For Your Safety Read Before Lighting Lighting ApplianceAfter Appliance is Lit Frequently Asked QuestionsInitial Break-in Procedure Troubleshooting Symptom Possible Cause Corrective ActionBe Placed in this Opening Maintaining and Servicing Your Appliance After servicingMaintenance Tasks Inspect Necessary. USE Caution When CLEANING/HANDLING Ceramic BurnerAppliance Dimension Diagram Reference MaterialsVent Components Diagram Mm inner pipe 6-5/8 in mm outer pipeVent Components List HHT SL-PTermination Caps & Kits Castile GAS Service Parts List cont’d. Castile GAS Nbr DescriptionAlphabetical Order Part DescriptionSKU RV-CG-MBK Accessories Service and Maintenance Log Date of Service Performed By Description of ServiceHomeowner’s Notes Homeowner’s Notes Warranty Policy Hearth & Home Technologies Limited Warranty CONDITIONS, Exclusions & Limitation of LiabilityHearth & Home Technologies Limited Warranty Cont’d Dealer Telephone Castile GasContact Information

CASTILE-GAS-CSB, CASTILE-GAS-MBK, CASTILE-GAS-PMH, CASTILE-GAS-CWL specifications

Hearth and Home Technologies (HHT) has made significant strides in the world of gas stoves, offering a range of stylish and efficient options tailored to elevate any living space. Among their impressive lineup are the CASTILE-GAS-CWL, CASTILE-GAS-PMH, CASTILE-GAS-MBK, and CASTILE-GAS-CSB models. Each of these gas stoves combines modern technology with classic design, making them a popular choice for homeowners looking to add warmth and comfort to their homes.

The CASTILE-GAS-CWL features a classic design with elegant lines, making it suitable for both traditional and contemporary spaces. This model comes equipped with a powerful heat exchanger that efficiently distributes warmth throughout the room while maintaining optimal energy consumption. The intuitive control panel allows users to easily adjust the temperature settings and flame height, providing a customized heating experience.

Next, the CASTILE-GAS-PMH model stands out with its sleek and modern aesthetics. With an emphasis on efficiency, this gas stove incorporates advanced combustion technology to ensure cleaner burning and reduced emissions. Its programmable thermostat feature allows for precise temperature control, which can be operated remotely, providing convenience to users. Enhanced safety features, such as an automatic shut-off system, give homeowners peace of mind.

The CASTILE-GAS-MBK model showcases a bold and contemporary design, featuring a large viewing window that allows users to enjoy the mesmerizing flames. Known for its robust build quality, this model is designed to withstand the test of time. The adjustable flame height and remote control operation further enhance user convenience. Additionally, the high-efficiency rating of this model makes it an environmentally friendly choice, reducing the overall carbon footprint.

Finally, the CASTILE-GAS-CSB brings a touch of rustic charm to its design while incorporating advanced heating technologies. This model offers exceptional heat output and a large firebox, ensuring maximum warmth in larger areas. The vent-free technology allows for greater flexibility in installation, enabling homeowners to place it in a variety of locations without the need for external venting systems.

Overall, Hearth and Home Technologies has successfully created a line of gas stoves that blend aesthetic appeal with reliability and efficiency. Each model in the CASTILE range comes equipped with unique features that cater to diverse consumer needs, making them an excellent addition to any home desiring energy-efficient heating solutions. Whether you're looking for classic elegance or modern flair, HHT's CASTILE series has something for everyone.
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