Hearth and Home Technologies 6000G-LP, 6000G-IPI Troubleshooting, Standing Pilot Ignition System

Page 58

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. Standing Pilot Ignition System

 

Symptom

Possible Causes

Corrective Action

1. After repeated triggering

A. No gas or low gas pressure.

Check the remote shut-off valves from the appliance. Usually, there

 

of the red or black piezo

 

is a valve near the gas main. There can be more than one valve be-

 

ignitor button, the spark

 

tween the appliance and the main.

 

ignitor will not light the

 

 

 

B. No lp in tank.

Check the LP (propane) tank. You may be out of fuel.

 

pilot.

 

C. Ignitor.

Check the spark at the electrode and pilot. If no spark and electrode

 

 

 

 

 

wire is properly connected, replace the ignitor. Verify that there is no

 

 

 

short in electrode wire.

 

 

D. Pilot or misaligned electrode

Using match, light the pilot. If the pilot lights, turn off the pilot and

 

 

(spark at electrode).

trigger the piezo ignitor button again. If the pilot lights, an improper

 

 

 

gas/air mixture caused the bad lighting and a longer purge period is

 

 

 

recommended. If the pilot will not light, ensure the gap at the elec-

 

 

 

trode and pilot is one-eighth in. to have a strong spark. If the gap is

 

 

 

OK, replace the pilot.

2.

The pilot will not stay lit

A. Thermocouple.

Check that the pilot flame impinges on the thermocouple. Adjust the

 

after carefully following

 

pilot for proper flame impingement.

 

the lighting instructions.

 

Ensure that the thermocouple connection at the gas valve is fully in-

 

 

 

 

 

 

serted and tight (hand tighten plus 1/4 turn).

 

 

 

Verify proper voltage output from the thermocouple to the valve.

 

 

 

Place one millivolt meter lead wire on the thermocouple copper lead.

 

 

 

Place the second lead wire on the solder button on the back of the

 

 

 

valve (blue wire). Start the pilot and hold the valve knob in. The mil-

 

 

 

livolt reading should read 8-16 millivolts. If millivolt reading is less

 

 

 

than 8 millivolts, replace thermocouple.

 

 

B. Improper gas inlet pressure.

Natural gas should be 5-14 in. w.c. LP should be 10-14 in. w.c. Verify

 

 

 

pressure with manometer.

 

 

C. Valve.

If the thermocouple is producing 8-16 millivolts, replace control valve.

 

 

 

 

3.

The pilot is burning,

A. ON/OFF switch or wires.

Check the ON/OFF switch and wires for proper connections. Place

 

there is no burner

 

the jumper wires across the terminals at the ON/OFF switch. If the

 

flame, the valve knob is

 

burner comes on, replace the ON/OFF switch. If the ON/OFF switch

 

in the ON position, and

 

is OK, place the jumper wires across the ON/OFF switch wires at the

 

the ON/OFF switch is in

 

gas valve. If the burner comes on, the wires are faulty or connections

 

the ON position.

 

are bad.

 

 

B. Thermopile may not be gen-

Check that the pilot flame impinges thermopile properly.

 

 

erating sufficient millivoltage.

Be sure the wire connections from the thermopile at the gas valve

 

 

 

 

 

 

terminals are tight and that the thermopile is fully inserted into the

 

 

 

pilot bracket.

 

 

 

Check the thermopile with a millivolt meter. Take the reading at TH-

 

 

 

TP&TP terminals of the gas valve. The meter should read 350 mil-

 

 

 

livolts minimum, while holding the valve knob depressed in the pilot

 

 

 

position, with the pilot lit, and the ON/OFF switch in the OFF position.

 

 

 

Replace the thermopile if the reading is below the specified mini-

 

 

 

mum.

 

 

 

With the pilot in the ON position, disconnect the thermopile leads

 

 

 

from the valve. Take a reading at the thermopile leads. The reading

 

 

 

should be 350 millivolts minimum. Replace the thermopile if the read-

 

 

 

ing is below the minimum.

 

 

 

 

58

Heat & Glo • 6000G, 6000G-IPI • 2103-900 Rev. O • 12/08

Page 57 Page 59
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Page 57 Page 59
Contents What to do if you smell gas Hot glass will cause burnsCongratulations Homeowner Reference InformationTable of Contents User GuideFinishing Appliance SetupTroubleshooting Reference MaterialsCONDITIONS, Exclusions & Limitation of Liability Limited Lifetime Warranty Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsOperating Instructions User Guide Gas Fireplace SafetyYour Fireplace Fan Kit optional Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Clear SpaceLighting Instructions IPI Turn off all electric power to the applianceOn position. The ON/OFF switch may Final inspection byFor Your Safety Read Before Lighting Lighting Instructions Lighting Instructions Standing PilotFrequently Asked Questions After Fireplace is LitGlass Cleaning Maintenance and ServiceMaintenance Tasks-Homeowner Remote ControlVenting Maintenance Tasks-Qualified Service TechnicianGasket Seal and Glass Assembly Inspection LogsEither cobrahead or SIT Getting Started Typical Appliance SystemInspect Appliance and Components Design and Installation ConsiderationsTools and Supplies Needed Any such action may cause a fire hazardFraming and Clearances Selecting Appliance LocationConstructing the Appliance Chase ClearancesCombustible Mantels Mantel and Wall ProjectionsCombustible Mantel Legs or Wall Projections Termination Locations Vent Termination Minimum ClearancesCovered Alcove Applications Vent Table Key Vent Information and DiagramsApproved Pipe Use of ElbowsV1 Minimum H1 Maximum Vent Diagrams Top Vent Horizontal TerminationV1 Minimum H1 + H2 Maximum Top Vent Horizontal Termination Three Elbows Min MaxBreak Here Two Elbows Top Vent Vertical TerminationMaximum + V 2 Min Top Vent Vertical Termination Three Elbows H1 + H2 V1 + V2 Minimum H1 + H2 MaximumH1 = 9 in mm Maximum H1 Maximum V1 Minimum H1 + H2 Maximum Rear Vent Horizontal Termination Two ElbowsH1 Maximum V1 Minimum H2+ H3 H1+ H2+ H3 Max Rear Vent Vertical Termination One Elbow H1 + H2 Maximum V1 MinimumRear Vent Vertical Termination Three Elbows V1 Minimum H1 + H2 + H3Wall Penetration Framing Vent Clearances and FramingPipe Clearances to Combustibles Combustible Wall PenetrationInstall the Ceiling Firestop Pipe DVP SLPFlat Ceiling Installation Install Attic Insulation ShieldInstalling the Optional Heat-Zone-Gas Kit Vaulted Ceiling InstallationTop Vent Appliance PreparationProceed to Section Rear Vent Cut the metal retaining band and fold the sides outInstalling the Non-combustible Board Securing and Leveling the ApplianceAssemble Vent Sections DVP Pipe Only Installing Vent Pipe DVP and SLP PipeAttach Vent to the Firebox Assembly Assemble Pipe SectionsAssemble Vent Sections SLP Pipe Only Assemble Slip SectionsSecure the Vent Sections Disassemble Vent SectionsInstall Decorative Ceiling Components SLP only Install Metal Roof Flashing Assemble and Install Storm CollarInstall RF4-8 SLP-FSInstall Decorative Wall Components SLP only Install Vertical Termination CapHeat Shield Requirements for Horizontal Termination Ansi Z223.1 and CAN/CGA-B149 installation codes Install Horizontal Termination Cap DVP and SLP PipeRefer to of this manual Gas Pressure Gas InformationFuel Conversion Gas ConnectionStanding Pilot Ignition System Wiring Wiring RequirementsIntellifire Ignition System Wiring Optional Accessories RequirementsElectrical Service and Repair Intellifire Pilot Ignition IPI Wiring DiagramJunction Box Installation Wall Switch Installation for Fan OptionalFinishing Facing MaterialDoors Finish Door FIT Material See Maximum ThicknessAppliance Setup Install the Log Assembly Log #1 SRV2103-10712 Front View Air Shutter Settings Install Trim and/or SurroundAir Shutter Setting BurnerSymptom Possible Causes Corrective Action TroubleshootingStanding Pilot Ignition System Troubleshooting Symptom Possible Cause Corrective ActionIntellifire Ignition System Ues to spark, and main Reference Materials Appliance Dimension DiagramLocation Inches Millimeters Vent Components Diagrams DVP vent componentsHorizontal Termination Cap DVP vent components302 mm 787 mm 13-1/4 367 mm 24-5/8 625 mm 27-1/2 127 mmRoof Flashing Multi-pak 13-3/4 11-7/8 349 mm 13-3/4 13-7/8 352 mm 349 mmDVP-TVHW DVP-HRC-SS DVP-HRC-ZC-SS Horizontal Termination CAP Elbow 251 mm 165 mm165 mm 222 mm 235 mm 152 mm 168 mm ElbowCathedral Ceiling Vertical Snorkel Support Box-BlackBlack Termination CapLog Set Assembly Service PartsDepot Service Parts List 6000G, 6000G-IPIStocked at Standing Pilot6000G-IPI 6000G Contact Information

6000G-IPI, 6000G-IPILP, 6000G-LP, 6000G specifications

Hearth and Home Technologies offers an impressive range of gas fireplaces, among which the 6000G series stands out for its innovative design and advanced features. This lineup includes models such as the 6000G, 6000G-LP, 6000G-IPILP, and 6000G-IPI, each providing unique advantages tailored to different preferences and home styles.

The 6000G serves as the cornerstone of this series, featuring a contemporary design that can complement modern and traditional interiors alike. It boasts an expansive viewing area, thanks to its large glass front, allowing for an immersive fire experience while offering impressive heat output. The efficient burner system not only ensures high energy efficiency but also creates a realistic flame profile that enhances the ambiance of any room.

For those looking for versatility in fuel type, the 6000G-LP model offers a liquid propane option, making it suitable for homes that might not have access to natural gas. It maintains the same sleek aesthetic and efficiency as the standard 6000G, ensuring that homeowners can enjoy the sophisticated warmth of a gas fireplace regardless of their fuel preferences.

The 6000G-IPILP model introduces the innovative Ignite Pilot, which allows users to ignite their fireplace with ease using a simple switch. This technology provides the ultimate convenience while enhancing safety, as it eliminates the need for a standing pilot light. Compatible with liquid propane, this model ensures that homeowners can enjoy a hassle-free experience, with efficient operation and maintenance.

Lastly, the 6000G-IPI model features an impressive Intermittent Pilot Ignition system. This system not only enhances efficiency by eliminating unnecessary gas consumption when the fireplace is not in use but also ensures a simple and reliable startup process. With this model, homeowners can take comfort in knowing that their fireplace is designed with both efficiency and user-friendliness in mind.

All models in the 6000G series reflect Hearth and Home Technologies' commitment to quality, performance, and innovation. Each unit is built with durable materials and designed to provide long-lasting beauty and exceptional heating performance. With various sizes and styles available, these fireplaces cater to diverse architectural preferences, making them a perfect addition to any home. Whether opting for the standard 6000G or exploring the advanced functionalities of the LP and IPI models, homeowners can be assured that they are investing in a product that marries functionality with aesthetic appeal.
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