SECTION 3
CARE OF YOUR SOFTENER
3D.HELPFUL HINTS CHECKLIST
... TO HELP YOU SAVE MONEY
If your water softener fails to work, make the following easy checks. Often, you will find whats wrong yourself and you wont have to call and wait for service. If, after making the checks, your softener still does not work right, call your Sears Service Department, or call toll free, number
NOTE:
Also read ERROR CODE, page 10. If an error code is not dispIayed, press and hold the SELECT button until (example: 000-
PROBLEM | CAUSE | CORRECTION |
NO SOFT WATER | No salt (or salt bridged) in the storage tank | Refill with salt, or break the salt bridge (page |
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| 14). Press |
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| NOW) button and hold for 3 seconds to start |
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| a regeneration (see page 10). |
| Transfomer unplugged at the wall outlet, or | Check for loss of power due to any of these |
| power cable leads loose, fuse blown, circuit | and correct. With the power back on, look at |
| breaker popped, or circuit switched off. | the time display and read PROGRAM |
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| MEMORY, page 10. |
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| Manual bypass valve(s) in bypass position | Look at FIG. 12 on page 18. Move the stem |
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| in a single valve to service. In a |
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| bypass, open the inlet and outlet valves, and |
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| be sure to fully close the bypass valve. |
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| Dirty, plugged or damaged nozzle & venturi | Take apart and clean or replace damaged |
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| parts (see page 15). |
| Valve drain hose plugged | The drain hose must not have kinks, sharp |
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| bends, or be raised too high above the |
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| softener (see page 16 in your installation |
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| manual). |
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WATER HARD SOMETIMES | Hardness number setting too low | Press and release the SELECT button until |
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| HARDNESS shows in the display. Read the |
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| hardness number in the display and be sure |
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| the same grains per gallon number is shown |
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| on your water analysis report. See page 7 to |
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| reset. Press and release the SELECT |
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| button until the present time shows in the |
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| display. |
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| Using hot water when softener is regenerating | Avoid using hot water during this time |
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| because the water heater refills with hard |
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| water (see Automatic Bypass, page 13). |
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| Increase in the grains of hardness in your | Ask your Sears retail or catalog store for a |
| water supply | new water analysis. Then make a new |
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| hardness number setting (page 7). |
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