Aube Technologies TH101D manual Warranty, Problems and Solutions

WARRANTY

AUBE TECHNOLOGIES INC. ONE (1) YEAR LIMITED WARRANTY

This product is warranted against material defects and workmanship in normal use for a period of one year, from the date of the original purchase from authorized dealers. During this period, AUBE technologies inc. will repair or replace the product with a new or of equivalent quality at AUBE'S option, without charge, any product proven defec- tive in normal use.

Warranty does not cover transportation costs. Nor does it cover a product subjected to misuse or accidental damage. This warranty does not cover the cost of installation, removal or reinstallation.

This limited warranty is in lieu of all other warranties, obligations or liabilities expressed or implied by the company. In no event shall AUBE technologies inc. be liable for con- sequential or incidental damages resulting from installation of this product. Some states or provinces do not allow limitations on how long an implied warranty lasts, or the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

The defective product and the original sale receipt must be returned to the original dealer or shipped pre-paid, insured and addressed to:

Aube technologies inc. Customer Service 705, Montrichard Iberville (Quebec) Canada J2X 5K8

If you have any questions concerning the installation or programming of this product, please call our technical assistance at (450) 358-4600 for the Montreal area or 1-800-831-AUBEfor outside area, Monday to Friday between 8:30 AM and 5:00 PM Eastern time.

PROBLEMS AND SOLUTIONS

PROBLEMS	CAUSES	SOLUTIONS
No display	- Circuit breaker is open	- Check 120 / 240 VAC presence at the thermostat
	- Power failure more than 15 minutes
The thermostat is hot	- In normal use at full capacity (4000 W), the housing
	temperature of the thermostat can reach 35 to 40 °C
The thermostat is loosing the time but not the pro-	- Power failure more than 6 hours
gramming
Room temperature shown is wrong	- A draft is near the thermostat	- Eliminate the draft
Heating system always on	- Bad installation	- Check installation
		- Maintain PGM button pressed down as RESET
		button is being pressed and released. Then release
		PGM button.
The thermostat displays heating but heating system is	- Bad installation	- Check installation
not turned on	- Power failure ("LP" indicator shown on display)	- Check 120 / 240 VAC presence at the thermostat
Programs do not change as you want	- Incorrect programming hours	- Check actual time in AM & PM as well as program
	- Wrong programming mode selected	times (AM is not displayed)
		- Make sure operating mode is set to AUTO
The lights of the house flicker	- Flickering lights are due to the fast commutation of	- Use the ON/OFF control mode. Maintain MIN button
	current through the baseboard controlled by the	pressed down as reset button is being pressed and
	thermostat	released. Then release MIN button.
Erratic or dim display		- Maintain PGM button pressed down as RESET
		button is being pressed on and released
		- For a 500 W or less installation, the display could be
		dim after the first power-up or a long power failure
		when the thermostat is in heat mode. See first
		power-up section.

21/09/00 720-101002-A 4/4