Customer care, Warranty | Dyson DC14 instruction

16832_CAN_DC14_OPS_MAN_WARR 31/5/07 13:13 Page 16

and customer care

Dyson customer care

If you have a question about your Dyson vacuum cleaner, call the Dyson Helpline at 1-877-397-6622 with your serial number and details of where/when you bought the cleaner. The serial number can be found on the base of your machine between the wheels.

Most questions can be solved over the phone by one of our Helpline staff.

If your cleaner needs service, call the Dyson Helpline we will discuss with you the options available for service. If your machine is under warranty, your machine will be repaired at no cost. To reach the Dyson Helpline call at 1-877-397-6622, or visit Dyson online at www.dyson.com

Warranty

Limited 5 year household warranty

Thank you for choosing to buy a Dyson.

To help us ensure you receive prompt and efficient service, please register your purchase with us. There are two ways to do this:

•You can register by completing and returning the enclosed form to us by post.

•Alternatively you can register on line at www.dyson.com

DC14

230-240V 50Hz

1200 W

FOR PATENT INFORMATION SEE OPERATING MANUAL

02422-01-04

DYSON LIMITED MALMESBURY SN16 ORP ENGLAND UK

Note your serial number for future reference:

Terms and Conditions of the Dyson 5 year limited warranty

This will confirm your ownership of your Dyson in the event of an insurance loss, and enable us to contact you if necessary. If you have any questions about your Dyson, please call our customer helpline on 1-877-397-6622, 6 days a week, or log on to our website at www.dyson.com

What is covered

Your Dyson vacuum cleaner is warranted against original defects in material and workmanship for a period of five years from the date of purchase, when used for private household purposes in accordance with the Dyson Owner’s Manual. This warranty provides, at no cost to you, all labour and parts to place your vacuum cleaner in proper operating condition during the warranty period. This warranty is subject to the following terms:

What is not covered

Dyson Canada Ltd. shall not be liable for costs, damages, or injuries incurred as a result of:

•Machines purchased from an unauthorized dealer.

•Clearing blockages from your machine.

•Use of parts not assembled in accordance with the Owner’s Manual.

•Careless operation or handling, misuse and/or lack of maintenance or use not in accordance with the Owner’s Manual.

•External sources such as weather.

•Repairs or alterations carried out by unauthorized parties or agents.

•Use of the vacuum cleaner other than for normal domestic household purposes within Canada, e.g. for commercial or rental purposes.

•Use of parts and accessories other than those produced or recommended by Dyson Canada Ltd.

Note your serial number for future reference:

Dyson Helpline contact us at 1-877-397-6622

DC14 specifications

The Dyson DC14 is a revolutionary vacuum cleaner that has made a significant impact in the home cleaning industry since its introduction. Designed with the goal of providing powerful suction and efficient dirt removal, the DC14 stands out due to its innovative technologies and user-friendly features.

One of the main features of the Dyson DC14 is its Root Cyclone technology. This unique system separates dust and dirt from the airflow, allowing the vacuum to maintain strong suction without the need for bags. Unlike traditional vacuums that may lose power as they fill up, the DC14 ensures consistent performance, making it an effective choice for both carpets and hard floors.

Another notable characteristic is its self-adjusting cleaner head. This feature automatically adapts to various floor types, sealing in suction across carpets, tiles, and wood floors. Whether users are transitioning from plush carpets to smooth surfaces or vice versa, the DC14 provides efficient cleaning results without requiring manual adjustments.

The Dyson DC14 also incorporates a HEPA filtration system, capturing allergens and microscopic particles that can trigger respiratory issues. For allergy sufferers, this is a significant advantage, as the vacuum not only cleans the floors but also contributes to improved indoor air quality.

Additionally, the vacuum is designed with user convenience in mind. Its lightweight construction and ergonomic design make it easy to maneuver, allowing users to navigate around furniture and reach high or awkward spaces with ease. The handle features comfortable grips, reducing fatigue during extended cleaning sessions.

The DC14's dust canister is another feature that sets it apart. It's easy to empty, minimizing contact with dust and debris. The transparent design allows users to see when it's time to empty it, ensuring optimal performance.

Overall, the Dyson DC14 embodies a blend of performance, ergonomics, and innovative engineering. With its powerful suction, advanced filtration system, and user-friendly features, it has become a trusted choice for many households looking to maintain a clean and healthy living environment. The DC14 continues to be a testament to Dyson's commitment to providing high-quality cleaning solutions.