USING YOUR DYSON VACUUM CLEANER
CAUTION:
•This vacuum cleaner’s hose contains electrical connections: Do not use to suck up water or other liquids. Do not immerse in water for cleaning. The hose should be checked regularly and must not be used if damaged.
PLEASE NOTE:
•Always extend the cable fully to the red tape before use.
•Fine dust such as plaster or flour should only be vacuumed in very small amounts.
•Do not use the vacuum cleaner to pick up sharp hard objects, such as small toys, pins, paper clips etc.
•Consult your flooring manufacturer’s recommended instructions before vacuuming and caring for your flooring, rugs and carpets. Some carpets will fuzz if a rotating brush bar is used when vacuuming. If this happens, we recommend vacuuming in hard floors mode and consulting with your flooring manufacturer.
•If used in a garage, care should be taken to wipe the soleplate and wheels with a dry cloth after vacuuming to clean off any sand, dirt, or pebbles which could damage delicate floors.
•When vacuuming, certain carpets may generate small static charges in the clear bin. These are entirely harmless and not associated with the main supply. To minimise any effect from this, do not put your hand or insert any object into the clear bin unless you have emptied it and rinsed it out with cold water.
•Only use parts recommended by Dyson; failure to do so could invalidate your guarantee.
EMPTYING THE Clear bin
CAUTION:
•Switch OFF and unplug the vacuum cleaner before emptying the clear bin.
•Empty as soon as the dirt reaches the level of the MAX mark – do not overfill. To remove the clear bin from the vacuum cleaner press the button at the rear of the carrying handle. To release the dirt, press the button on the front of the clear bin.
PLEASE NOTE:
•Do not use the vacuum cleaner without the clear bin in place.
•To minimise dust/allergen contact when emptying, encase the clear bin tightly in a plastic bag and empty. Remove the clear bin carefully and seal bag tightly, dispose as normal.
CLEANING THE Clear bin
CAUTION:
•Do not immerse the whole cyclone in water or pour water into the cyclones.
•Ensure the clear bin is completely dry before replacing.
•Clean the shroud with a cloth or dry brush to remove lint and dust.
PLEASE NOTE:
•Do not use detergents, polishes or air fresheners to clean the clear bin.
•Do not put the clear bin in a dishwasher.
WASHING YOUR FILTER
CAUTION:
•Switch OFF and unplug the vacuum cleaner before removing the filter.
•Ensure filter is completely dry before refitting into the vacuum cleaner.
PLEASE NOTE:
•It is important to check your filter regularly and wash at least every 3 months according to instructions, to maintain performance.
•Please leave to dry completely for 24 hours.
•The filter may require more frequent washing if vacuuming fine dust.
•Do not use detergents to clean the filter.
•Do not put the filter in a dishwasher, washing machine, tumble dryer, oven, microwave or near an open flame.
•Register to require a filter wash reminder by email (Australia only); customercare@dyson.com.au
LOOKING FOR BLOCKAGES
CAUTION:
•Switch OFF and unplug the vacuum cleaner before checking for blockages.
•Beware of sharp objects when clearing blockages.
•Refit all parts of the vacuum cleaner securely before using.
PLEASE NOTE:
•Clearing blockages is not covered by your vacuum cleaner’s limited guarantee. If any part of your vacuum cleaner becomes blocked, it may overheat and then automatically shut off. Unplug the vacuum cleaner and leave to cool down.
Clear blockage before restarting.
•Large items may block the tools or wand inlet, if this happens switch the vacuum cleaner off and remove the plug before removing the blockage. Do not operate the wand release catch.
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CLEARING Brush bar OBSTRUCTIONS
CAUTION:
•Switch ‘OFF’ and unplug the vacuum cleaner before clearing brush bar obstructions.
•If your brush bar is obstructed, it may shut off. If this happens you will need to remove the brush bar as shown and clear any obstructing debris.
2 year dyson guarantee terms and conditions
Terms and conditions of the complimentary Dyson 2 year guarantee
•The guarantee becomes effective from the date of purchase.
•The guarantee is only valid when purchase is made from an authorised retailer.
•All work will be carried out by Dyson Appliances (Aust) Pty Ltd, Avery Robinson Ltd (New Zealand).
•Any parts replaced will become the property of Dyson Appliances (Aust) Pty Ltd.
•The repair or replacement of your vacuum cleaner under guarantee will not extend the period of guarantee.
•The guarantee provides benefits which are additional to and do not affect your statutory rights as a consumer.
•You must provide proof of purchase before any work can be carried out on your vacuum cleaner. Without this proof, any work carried out will be chargeable. Please keep your receipt.
What is covered
•The repair or replacement of your vacuum cleaner if your vacuum cleaner is found to be defective due to faulty materials, workmanship or function within 2 years of purchase (if any part is no longer available or out of manufacture, Dyson will replace it with a functional replacement part).
What is not covered
Dyson shall not be liable for costs of repair or replacement of a product incurred as a result of:
•Normal wear and tear (e.g fuse, belt, brush bar).
•Industrial use of the vacuum cleaner such as vacuuming gyprock dust or builders dust may void your guarantee.
•Accidental damage, faults caused by negligent use or care, neglect, careless operation or handling of the vacuum cleaner which is not in accordance with the Dyson Operating Manual.
•Blockages – please refer to the Dyson Operating Manual for details on how to unblock your vacuum cleaner.
•Use of the vacuum cleaner for anything other than normal domestic purposes in the country of purchase.
•Use of parts not assembled or installed in accordance with the instructions of Dyson.
•Use of parts and accessories other than those produced or recommended by Dyson.
•External sources such as transit damage or weather.
•Repairs or alterations carried out by parties other than Dyson or its authorised agents.
If you are in any doubt as to what is covered by your guarantee, please call the Dyson Customer Care Helpline on:
Australia 1800 239 766 New Zealand 0800 397 667
Remember: Always disconnect plug from mains before inspecting for problems.
•If your vacuum cleaner will not operate, first check: mains socket has electricity supply – the plug is properly inserted into the socket.
•Sucking up certain items such as stockings, clippings of cloth, sizeable pieces of paper etc may block the hose or ducts. Should a blockage occur, first disconnect the vacuum cleaner from the electricity supply and refer to the ‘blockage’ section in the Dyson Operating Manual.
•Never pick up hot cinders or lighted cigarette ends.
•Do not attempt to pick-up water with your Dyson vacuum cleaner. It has not been designed as a wet pick-up cleaner.
If you are still experiencing problems with your Dyson vacuum cleaner, please call the Dyson Customer Care Helpline on:
Australia 1800 239 766 New Zealand 0800 397 667
REGISTERING YOUR GUARANTEE
To help us ensure you receive prompt and efficient service, please register as a Dyson owner. There are three ways to do this:
•Online at (Australia only) customercare@dyson.com.au
•By calling the Dyson Customer Care Helpline.
•By completing and returning the enclosed form to us by mail.
This will confirm ownership of your Dyson vacuum cleaner in the event of an insurance loss, and enable us to contact you if necessary.
DYSON CUSTOMER CARE
If you have a query about your Dyson vacuum cleaner call the Dyson Customer Care Helpline quoting the serial number, or contact us via the Dyson website. The serial number can be found behind the clear bin.
Most queries can be solved over the phone by one of our Dyson Customer Care Helpline staff.
If your Dyson vacuum cleaner needs a service, call the Dyson Customer Care Helpline so we can discuss the available options.
If your vacuum cleaner is under guarantee and the repair is covered, it will be repaired at no cost.
Dyson Customer Care details
Any queries – just call the Dyson Customer Care Helpline AU: 1800 239 766 (Mon-Fri 8:00am to 6:00pm EST, Sat-Sun 8:30am to 4:00pm EST) www.dyson.com.au
NZ: 0800 397 667 (Mon-Fri 8:30am to 5:00pm) www.dyson.co.nz
ABOUT YOUR PRIVACY
Dyson may use this information for future marketing and research purposes (including sending commercial electronic messages) and may disclose it to third parties for the purposes of providing the services you have requested or to our business partners or professional advisers. If you wish to access your personal information or see our full privacy policy, please contact us at customercare@dyson.com.au
CONFORMITY INFORMATION
A sample of this product has been tested and found to be in conformity with the following European Directive: 2006/95/EC Low voltage Directive, 93/68/EEC CE Marking Directive, 2004/108/EC EMC Directive.
PRODUCT INFORMATION
Product weight 10.86kg.
Please note: Small details may vary from those shown.
This product is protected by the following intellectual property rights:
PATENT/PATENT APPLICATION NUMBERS
CA 2,439,032; AU 2002-229966; EP 1361812; JP 2004-537336;
US 2004/0128789; GB 2407784; WO 2005/053855; AU 2002226556; CA 2,439,250; EP 1370172; JP 2004-528876; US 2004-0074213;
AU 2002225207; CA 2,438,069; EP 1361814; JP 2004-520137;
US 2004-0112022; AU 2001240894; EP 1268076; JP 2003-528704; US 6,835,222; AU 2002-225232; CA 2,438,079; EP 1361815;
JP 2004-520139; US 6,974,488; AU 637 272; EP 0636338; JP 1948 863; US 5,078,761; GB 2413974; WO 2005/110608; AU 2003-202714;
CA 2,476,428; EP 1474242; GB 2385292; JP 2003-567583;
US 2005-010229892; GB 2407022; JP 2004-023962; AU 2003255837;
EP 1551270; GB 2392827; JP 2004-023963;US 2004-023963; GB 0510864.2; MY PI20062350; TW 95118685; TH 0601002378; WO 2006/125944;
GB 0510863.4; MY PI20062352; TH 0601002379; TW 95118686; WO 2006/125945; GB 0510862.6;MY PI20062351; TW 95118687; TH 0601002380; WO 2006/125946; AU 2003252873; EP 1380247; JP 2004-100960; US 2004-0111828; AU 2002233553; EP 1365676; JP 2004-524097; US 2004-0078925; GB 0625806.5.
Equivalent patents, registered designs and applications exist in other countries.
