Eureka 7600, 7800 warranty Problem Solving Cause Solution

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM	CAUSE	SOLUTION
Motor will not start.	☐3 Electric Plug	☐ Push plug securely into outlet.
		☐ Try another outlet.
		☐ Check circuit breaker.
Does not clean the carpet	☐3 Disposable Dust Bag	☐ Change the bag. Hint: If picking up fine dust, the bag may
		not look full but a fine substance tends to reduce suction
		when it blocks the airflow through the paper bag.
	☐3 Belt	☐ Replace a cut, loose or out of shape belt.
	☐3 Brush Roll	☐ Clean hair and thread from bristles and end cap area.
		Replace brush roll if bristles are worn.
	☐3 Hose	☐ Remove any clogs from the hose that restrict the airflow.
	☐3 Carpet/Floor or Tools	☐ Push selector switch back. This directs the suction to
	Selector (7800 Series	the carpet or floor.
	only)
No suction at the end of	☐3 Hose Converter (7600	☐ Hose converter has to seat inside the attachment door.
the hose.	Series only)	Hint: Place converter notch to the back of the cleaner.
	☐3 Carpet/Floor or Tools	☐ Push selector switch forward. This directs the suction
	Selector (7800 Series only)	to the hose and tools.
	☐3 Disposable Dust Bag	☐ Change the bag. Hint: If picking up fine dust, the bag may
		not look full, but a fine substance tends to reduce suction
		when it blocks the airflow through the paper bag.
	☐3 Hose	☐ Remove any clogs from the hose that restrict the airflow.
		Check both ends of the hose.
	3	☐ Remove bottom plate and clean debris from the
	☐ Attachment Door or
	Hose Connection on	attachment door area or around the hose connection.
	Base
Motor suddenly shuts off.	☐3 Thermal Cut-Off	☐ Refer to page 5.
Headlight not working.	3	☐ Replace light bulb.
	☐ Light Bulb
Noise from the brush roll	☐3 Brush Roll	☐ Remove bottom plate and clean debris from the brush
area.		roll area.
	☐3 Belt	☐ Replace a cut, loose or out of shape belt.
Cleaner is hard to push.	☐3 Cleaner Height Setting	☐ Turn adjustment knob to a higher position. Hint: Put
		handle in operating position. Tilt the cleaner back to raise
		the front wheels off floor. Then turn the knob.
	☐3 Belt	☐ Replace a cut, loose and out of shape belt.
Brush roll will not turn.	3	☐ Replace cut, loose or out of shape belt.
	☐ Belt
Burning smell.	☐3 Belt	☐ Replace cut, loose or out of shape belt.
Cleaning height knob will	☐3 Cleaner Height Setting	☐ Hint: Put handle in operating position. Tilt the cleaner
not turn.		back to raise the front wheels off floor. Then turn the knob.
Missing parts.		☐ Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m.
		central standard time, Monday through Friday. Know the
		model and serial number when you call.
Questions?		☐ Call 1-800-282-2886, 7 a.m. to 8 p.m., central standard
		time, Monday through Saturday. Know the model and
		serial number when you call.

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