Eureka 6980 warranty Problem Solving Cause Solution

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM	CAUSE	SOLUTION
Motor will not start.	3	☐ Push plug securely into outlet.
	☐ Electric Plug
		☐ Try another outlet.
		☐ Check circuit breaker.
Motor suddenly stops.	3	☐ Refer to page 4.
	☐ Thermal Cut Off
Does not clean the carpet	3	☐ Clean or replace the filter(s). Hint: If picking up
	☐ Filters
or floor.		fine dust, the filter may not look dirty but a fine
		substance tends to reduce suction when it blocks
		the airflow through the filter(s).
	3	☐ Be sure hose connection is inserted properly into
	☐ Dust Compartment
		dust compartment.
		☐ Be sure the dust compartment is properly seated
		into the cleaner body. See page 9.
		☐ Empty dust compartment.
	3	☐ Replace a cut, loose or out of shape belt.
	☐ Belt
	3	☐ Clean hair and thread from bristles and end cap
	☐ Brush Roll
		area. Replace brush roll if bristles are worn.
	3	☐ Remove any clogs from the hose that restrict the
	☐ Hose
		airflow.
No suction at the end of	3	☐ Clean or replace the filter(s). Hint: If picking up
	☐ Filter(s)
the hose.		fine dust, the filter may not look dirty, but a fine
		substance tends to reduce suction when it blocks
		the airflow through the filter(s).
	3	☐ Remove any clogs from the hose that restrict the
	☐ Hose
		airflow.
Headlight not working.	3	☐ Replace light bulb.
	☐ Light Bulb
Noise from the brush roll	3	☐ Remove powerhead hood and clean debris or
	☐ Brush Roll
area.		items from the brush roll area.
	3	☐ Replace a cut, loose or out of shape belt.
	☐ Belt
Cleaner is hard to push.	3	☐ Replace a cut, loose or out of shape belt.
	☐ Belt

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