Eureka 5740-5799 Series warranty Obtaining Warranty Service, Problem Solution

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NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM

SOLUTION

 

 

 

Motor will not start.

Push plug securely into outlet.

 

Try another outlet.

 

Check circuit breaker.

Motor suddenly

Thermal Cut Off, see Page 6.

stops.

 

 

OBTAINING WARRANTY SERVICE

What This Warranty Covers

Your Eureka cleaner is warranted to be free from all defects in material and workmanship in normal household use for a period of one year. The warranty is granted only to the original purchaser and members of his or her immediate household. The warranty is subject to the following provisions.

What This Warranty Does Not Cover

•Parts of the cleaner that require replacement under normal use, such as disposable dust bags, filters, drive belts, light bulbs, brush roll bristles, impellers and cleaning.

•Damages or malfunctions caused by negligence, abuse, or use not in accordance with the Owner’s Guide.

•Defects or damages caused by unauthorized service or the use of other than Genuine Eureka parts.

Does not clean the carpet or floor.

No suction at the end of hose.

Headlight not working.

Noise from brush roll area.

Cleaner is hard to push.

Cleaner height knob will not turn.

Dust cup will not go into cleaner properly.

Hood will not come off.

Missing parts.

Questions?

Clean or replace the filters: Hint: If picking

up fine dust, the filters may not look dirty, but a fine substance tends to reduce suction when it blocks the airflow through the filters.

Be sure the dust cup is properly seated into the cleaner body. Page 10.

Empty dust cup. Page 10.

Be sure hose adapter is secure on back of cleaner. Page 15.

Check base hose and long hose. Page 15. Replace a broken, cut, loose or out of shape belt.

Clean hair and thread from bristles and end cap area.

Replace brush roll if bristles are worn. Be sure hose adapter is secure. Page 15.

Clean or replace filters. Hint: If picking up fine dust, the filters may not look dirty, but a fine substance tends to reduce suction when it blocks the airflow through the filters.

Remove any clogs from the hose that restrict the airflow. Check base hose and long hose. Page 15.

Empty dust cup. Page 10. Replace light bulb. Page 14.

Remove hood and clean debris or items from the brush roll area.

Replace a broken, cut, loose or out of shape belt. Page 13.

Put handle in operating position. Tilt the

cleaner back to raise the front wheels off floor. Then turn the knob to a higher setting.

Replace a broken, cut loose or out of shape belt. Page 13.

Hint: Put handle in operating position. Tilt

the cleaner back to raise the front wheels off floor. Then turn the knob.

Filter has to be installed in dust cup or dust cup will not go into cleaner.

Hood cannot be removed from cleaner unless the cleaner height setting is in the lowest or highest position.

All three screws must be removed from the top of the hood. Page 13.

Call 1-800-438-7352 between 8:00 a.m. and 4:45 p.m. (CST), Monday through Friday. Know the model and serial numbers when you call.

Call 1-800-282-2886 between 7 a.m. to 8:00 p.m. (CST), Monday through Saturday. Know the model and serial numbers when you call.

What Electrolux Home Care Products North America Will Do

Electrolux Home Care Products North America will, at its option, repair or replace a defective cleaner or cleaner part that is covered by this warranty. As a matter of warranty policy, the Eureka Company will not refund the consumer’s purchase price.

Warranty Registration

Please fill out and return the warranty registration card accompanying your cleaner.

Obtaining Warranty Service

To obtain warranty service you must return the defective cleaner or cleaner part along with proof of purchase to any Eureka Authorized Warranty Station.

You will find the nearest location in the Yellow Pages, under “Vacuum Cleaners–Service and Repair.” Be certain that the Warranty Station is “Eureka Authorized.”

For the location of the nearest Eureka Authorized Warranty Station or for service information visit www.eureka.com, or telephone toll free: USA: 1-800-282-2886,Mexico: 5670-6169, Canada: 1-800-282-2886.

If you prefer, you can write to Electrolux Home Care Products NorthAmerica, Service Division, 807 North Main Street, Bloomington, Illinois 61701, USA. In Canada write to Electrolux Home Care Products Canada, 866 Langs Drive, Cambridge, Ontario N3H 2N7.

If it is necessary to ship the cleaner outside your community to obtain warranty repair, you must pay the shipping charges to the Eureka Authorized Warranty Station.

Return shipping charges will be paid by the Warranty Station. When returning parts for repair, please include the model, type, and serial number from the data plate on the cleaner.

Further Limitations and Exclusions

Any warranty that may be implied in connection with your purchase or use of the cleaner, including any warranty of Merchantability or any warranty for Fitness For A Particular Purpose is limited to the duration of this warranty. Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

Your relief for the breach of this warranty is limited to the relief expressly provided above. In no event shall Eureka be liable for any consequential or incidental damages you may incur in connection with your purchase or use of the cleaner. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

This warranty gives you specific legal rights. You may also have other rights which vary by state.

Questions & Answers about Genuine Eureka Products

Q:Why should I use only Genuine Eureka paper bags, belts, and parts in my Eureka vacuum cleaner?

A:Using Genuine Eureka Products, which are made to our exacting specifications and engineered with emphasis on quality, performance, and customer satisfaction, ensures the long life and cleaning efficiency of your vacuum cleaner.

Q:How can I be sure I am using only genuine Eureka products in my vacuum cleaner?

A:Typically, packaged products and paper bags are labeled “Genuine Eureka Product”.

Q:Are there any differences between “made to fit” or “imitation” and Genuine Eureka paper bags, belts, and parts?

A:Yes, there are some very important differences in materials, quality, and reliability.

For Genuine Eureka Value, Accept No Imitations!

ELECTROLUX HOME CARE PRODUCTS NORTH AMERICA

Bloomington, Illinois 61701

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Contents Please Retain IndexTo be shipped direct to you contact En Mexico llame al 55 Thermal Cut Off Service InformationGeneral Information USA Mexico 55 CanadaQuick Reference Helpful InformationAttach Handle HOW to AssembleStore Hose and Accessories Attach HoseDusting/Upholstery Brush is for furniture, blinds HOW to USENested extension wands to add reach Reinstalling the Dust Cup Routine MaintenanceEmptying the Dust Cup Routine Maintenance Periodic MaintenanceBrush Roll Belt, Style U How To Replace Brush Roll BeltBrush Roll Motor Shaft Belt Brush RollProblem Solving To Clear Blockages in HoseObtaining Warranty Service Problem SolutionPor teléfono Box 3900 Peoria, ILBy Phone By FAX Por FAXPar téléphone Terry Fox WayMississauga, Ontario L5V 3E4 By FAX 1-309-589-7583 Par télécopieur

5740-5799 Series specifications

The Eureka 5740-5799 Series is a remarkable line of vacuum cleaners renowned for their blend of performance, convenience, and efficiency. Designed to meet the needs of modern households, these models offer a variety of features that make cleaning tasks easier and more effective.

One of the standout characteristics of the Eureka 5740-5799 series is its powerful suction capability. Equipped with advanced Eureka suction technology, these vacuums can tackle dirt, dust, and debris on various surfaces, including carpets, hardwood floors, and tiles. The robust motors ensure consistent and effective performance, enabling users to achieve a thorough clean in less time.

In addition to powerful suction, these models also feature multi-surface cleaning capabilities. This versatility allows users to seamlessly transition from carpets to hard floors without needing to change machines. The adjustable height settings ensure that the vacuum is always optimized for the type of flooring being cleaned, enhancing efficiency and performance.

The user-friendly design of the Eureka 5740-5799 series enhances the overall cleaning experience. Many models include a lightweight construction, making them easy to maneuver around furniture and navigate through tight spaces. Some units are also equipped with various attachments, such as crevice tools, dusting brushes, and upholstery nozzles, facilitating cleaning in hard-to-reach areas.

Another notable feature is the advanced filtration system. Many vacuums in this series come with HEPA filters, which capture allergens, dust, and microscopic particles, promoting a healthier home environment. This is particularly beneficial for allergy sufferers, as it helps reduce the presence of airborne irritants.

The Eureka 5740-5799 series also prioritizes user convenience with features such as bagless designs, which eliminate the hassle of changing vacuum bags. The transparent dirt cups allow users to easily see when it’s time to empty, promoting maintenance and ensuring optimal performance.

Additionally, the series exhibits thoughtful storage solutions. Many models offer onboard storage for attachments, ensuring that tools are readily accessible while keeping them organized. Furthermore, the retractable power cord simplifies the winding process and minimizes clutter.

In summary, the Eureka 5740-5799 Series vacuum cleaners combine powerful suction, versatile cleaning capabilities, user-friendly design, and advanced filtration technology. These characteristics make them an excellent investment for anyone looking to efficiently maintain a clean and healthy living space. Whether tackling everyday messes or deep-cleaning, these vacuum cleaners stand out as reliable and effective cleaning solutions.
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