Hoover WindTunnel Bagless Canister Cleaner with Powered Nozzle If you have a problem, Lubrication

Lubrication

The motor is equipped with two bear- ings that contain sufficient lubrication for the life of the motor. The addition of lubricant could cause damage.

Therefore, do not add lubricant to either motor bearing.

The agitator brush roll is equipped with two ball bearings that should be lubri- cated periodically by a Hoover Factory Service Center or an authorized Hoover Warranty Service Dealer (Depot).

Service

To obtain approved HOOVER service and genuine HOOVER parts, locate the nearest

Hoover Factory Service Center or Authorized Hoover Warranty Service Dealer (Depot) by:

•checking the Yellow Pages under “Vacuum Cleaners - Household” OR -

•checking the list of Factory Service Centers provided with this cleaner OR -

•checking the Service section of The Hoover Company online at www.hoover.com OR -

•calling 1-800-944-9200for an automated referral of authorized service outlet locations (U.S. only).

Please do not send your cleaner to The Hoover Company in North Canton for ser- vice, this will only result in delay.

If further assistance is needed, contact The Hoover Company Consumer Response Center, North Canton, Ohio 44720, Phone: 330-499-9499.

In Canada, contact Hoover Canada, Burlington, Ontario L7R 4A8, Phone: 1-800-263-6376.

Always identify your cleaner by the com- plete model number when requesting infor- mation or ordering parts. (The model num- ber appears on the bottom of the cleaner.)

4.If you have a problem

If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the check list below.

Problem: Cleaner won’t run

Possible cause

Possible solution

•Not “ON” at hand grip.

•Turn “ON” at hand grip.

•Not firmly plugged in.

•Plug unit in firmly.

•No voltage in wall plug.

•Check fuse or breaker.

•Blown fuse or tripped breaker.

•Replace fuse/reset breaker.

Problem: Cleaner suction low

Possible cause

Possible solution

•Dirt cup full.

•Empty dirt cup.

•Dirt cup filter dirty.

•Clean the dirt cup filter with brush and water, allow to dry and replace in cleaner.

•Obstruction in nozzle connector, hose or wand.

•Remove obstruction.

•Exhaust filter dirty.

•Clean filter with water, allow to dry and replace in cleaner.

•Power set too low.

•Increase power setting.

•Hose not properly connected to cleaner

•Ensure hose is properly connected.

Problem: Agitator brush roll

won’t run

Possible cause

Possible solution

•Hose power cord not firmly plugged in.

•Plug firmly into receptacle on cleaner base.

•Broken or worn belt.

•Replace belt.

•Floor/carpet switch set to “FLOOR”.

•Set floor/carpet switch to “CARPET”.

Problem: Powered hand tool (available at additional cost if not included with your cleaner) brush roll won’t turn

Possible cause

Possible solution

•Too much pressure being applied to tool.

•Continue using tool applying light pressure.

•Blockage in turbine channel.

•Remove blockage

•Broken or worn belt.

•Replace belt.

•Low cleaner suction.

•Check items under “Cleaner suction low”.

Problem: Nozzle won’t pick up

Possible cause

Possible solution

•Low cleaner suction.

•See section “Cleaner suction low”.

•Blockage in nozzle connector.

•Remove blockage

•Agitator brush roll not running.

•See section “Agitator brush roll won’t run”

•Agitator brush roll brushes worn.

•Replace brushes.

Clearing blockages

When the cleaner senses low suction or pickup, the Suction Control light will flash. Low suction or pick up may be due to a blockage in the system. Refer to the following steps to check for block- ages, continuing with each step until the blockage is found:

1.Turn cleaner off and disconnect from electrical outlet; then disconnect power nozzle plug and wands from hand grip.

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2.Plug cleaner in, turn on, and check hose end for suction. Remove any obstructions.

3.Remove power nozzle from wands and attach wands to hose. Check for suction and remove any blockages.

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