Electrolux EL8807A manual Troubleshooting

For service questions, contact Electrolux at 1-800-896-9756.

For sales inquiries, contact Sylvane at 1-800-934-9194 or visit www.sylvane.com.

TROUBLESHOOTING

For your safety, turn vacuum cleaner off and unplug power cord before attempting to resolve problems.

PROBLEM	POSSIBLE CAUSES		SOLUTION
Motor will not start or suddenly stops	Unit not connected to power source	•	Push plug securely into outlet
		•	Try another outlet or check circuit breaker
		•	Check plug and cord for damage
	Switch not turned on	•	Press power switch to ‘carpet’ or ‘bare floor’ setting
	Themal cut-off has operated	•	Correct the cause of motor overheating. See thermal cut-off information
No suction. Vacuum cleaner does not pick	Blockage in air path	•	Remove any obstructions that restrict airflow through hose and valve
up lint or dirt			clean out areas #1 & #2
	Dust cup full	•	Empty dust cup
	Dust Cup Filter clogged	•	Remove and clean filter.
			Fine dust can block the airflow through the filter and reduce suction even
			if dust cup does not look full
	Hepa Filter clogged	•	Remove and clean filter
	Dust Cup Filter not in place	•	Filter must be in filter frame for correct performance
		•	Make sure filter frame is installed properly in filter cover for dust cup as-
			sembly to fit back into place
	Switch not on proper setting	•	Use ‘carpet’ setting for carpetted floors
		•	Use ‘bare floor’ setting for hard-surfaced floors and when using acces-
			sories
	* Turbo nozzle clogged (selected models only)	•	Remove and clean debris from turbo nozzle
Dust cup will not lock into vacuum cleaner	Dust Cup Filter not in place	•	Locate dust cup filter and insert into dust cup
Quick Release handle will not lock into	Telescopic wand is extended	•	Place end of wand into opening at back of vacuum and align ribs into
vacuum cleaner			grooves
Red “check brush roll” indicator light is on	Object caught in brush roll	•	Unplug vacuum, remove debris and threads from brush roll. Depress
			brush roll reset button, plug in unit, and continue.
		•	Use ‘bare floor’ setting when vacuuming fringe of rugs
		•	Check brush roll for threads and debris. Clean if needed
	Brush roll not positioned properly	•	Make sure both ends of brush roll are free of debris and secured properly
			so roll can rotate freely
	Brush roll not operating properly
	Note: ”Check brush roll” indicator light turns
	on when brush roll is not turning. Brush roll
	motor will shut off to prevent damage to motor.
Brushroll Clean™ will not work when pedal	If used for more than 20 seconds consecutively or	•	Do not use Brush Roll Clean™ for one minute. Feature should then return
is engaged	concurrently within a short period, ShearClean will		to normal function
	need approximately 1 minute to reset
Brushroll will not turn	Using brushroll clean pedal on high pile rug/carpet	•	Move unit to bare floor, push reset button. Operate normally

Note: Any servicing of the vacuum other than described in this manual shall only be performed by an authorized service representative.