PROBLEM SOLVING
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM | CAUSE |
|
| SOLUTION |
|
|
|
|
|
Motor suddenly stops. | 3 Thermal Cut Off |
|
| Refer to page 7. |
|
|
|
|
|
Does not clean the | 3 Hose |
|
| Remove any clogs from the hose that restrict the |
carpet. |
|
|
| airflow. Check short hose in the base and long hose. If |
|
|
|
| the clog is hard to remove, check the brush roll area. |
|
|
|
| Remove the hood and clear the hose inlet in the brush |
|
|
|
| roll area. |
| 3 Disposable Dust Bag |
|
| Change the bag and clean or replace the filter(s). Hint: |
| and Filter(s) |
|
| If picking up fine dust, the bag may not look full but a |
|
|
|
| fine substance tends to reduce suction when it blocks |
|
|
|
| the airflow through the paper bag and filter(s). Make |
|
|
|
| sure bag cover is properly installed. |
| 3 Dust Bag |
|
| Be sure hose adapter inserts into paper bag and is |
| 3 Belt |
|
| seated securely into top of bag compartment. |
|
|
| Replace a cut, loose or out of shape belt. | |
| 3 Belt Cap |
|
| Snap the belt cap inside the hood if it comes loose. |
| 3 Brush Roll |
|
| Clean hair and thread from bristles and end cap area. |
|
|
|
| Replace brush roll if bristles are worn. |
|
|
|
|
|
No suction at the end | 3 Hose |
|
| Remove any clogs from the hose that restrict the |
of the hose. |
|
|
| airflow. Check short hose in the base and long hose. If |
|
|
|
| the clog is hard to remove, check the brush roll area. |
|
|
|
| Remove the hood and clear the hose inlet in the brush |
|
|
|
| roll area. |
| 3 Hose Adapter |
|
| Hose adapter has to seat securely into the bag |
|
|
|
| compartment, being locked in by turning the adapter. |
| 3 Disposable Dust Bag |
|
| Change the bag and clean or replace the filter(s). |
|
|
|
| Hint: If picking up fine dust, the bag may not look full, |
|
|
|
| but a fine substance tends to reduce suction when it |
|
|
|
| blocks the airflow through the paper bag and filter(s). |
|
|
|
|
|
Headlight not working. | 3 Light Bulb |
|
| Replace light bulb. |
|
|
|
|
|
Noise from the brush | 3 Brush Roll |
|
| Remove hood and clean debris or items from the |
roll area. |
|
|
| brush roll area. |
| 3 Belt |
|
| Replace a cut, loose or out of shape belt. |
Cleaner is hard to push. | 3 Cleaner Height Setting |
|
| Turn adjustment knob to a higher position. Hint: Put |
|
|
|
| handle in operating position. Then turn the knob. |
| 3 Manual Lock |
|
| Be sure manual lock is disengaged and free to slide. |
|
|
| ||
| 3 Belt |
|
| Replace a cut, loose or out of shape belt. |
|
|
| ||
|
|
| ||
Cleaner height knob does | 3 Cleaner Height Setting |
|
| Hint: Put handle in operating position. Then turn the |
|
| |||
not appear to function |
|
|
| knob. |
properly. |
|
|
|
|
|
|
|
|
|
Motor will not start. | 3 Electric Plug |
|
| Push plug securely into outlet. |
|
| |||
|
|
|
| Try another outlet. |
|
|
|
| |
|
|
|
| Check circuit breaker. |
|
|
|
| |
|
|
|
|
|
Dirt Alert red light will not | 3 New carpet fibers. |
|
| Over time loose new carpet fibers will diminish and will |
|
| |||
go off. |
|
|
| not trip the dirt alert sensors. |
|
|
|
|
|
Dirt Alert red light will | 3 Dirt sensor is not working. |
|
| Call |
|
| |||
|
| |||
not come on. |
|
|
| Time for the nearest authorized Eureka service center. |
|
|
|
|
|
16