PROBLEM SOLVING
NOTE: Turn OFF the power switch and unplug the electrical cord before servicing.
PROBLEM |
| CAUSE | SOLUTION | |
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Motor won’t start | 3 | Electric plug | Push plug securely into | |
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| outlet. | |
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| Try another outlet. | |
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| Check circuit breaker. | |
| 3 | Power switch not | Make sure power switch is | |
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| turned “ON” | “ON.” | |
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No suction at end of | 3 | Full dust cup | Empty dust cup. | |
hose | 3 | Hose | Remove any clogs from | |
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| hose that restrict airflow, | |
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| then try again. | |
| 3 | Clogged or dirty | Check filter. If dirty, clean or | |
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| filter. | replace with a new filter. | |
| 3 | Canister lid not | Push canister lid until it | |
| latches firmly. | |||
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| latched | ||
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Reduced suction | 3 | Full dust cup | Empty dust cup. | |
Rotate slip ring on wand | ||||
| 3 | Slip ring open | ||
| until hole is covered. | |||
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| 3 | Hose | Remove any clogs from | |
| hose that restrict airflow, | |||
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| then try again. | |
| 3 | Clogged or dirty | Check filter. If dirty, clean or | |
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| filter. | replace with a new filter. | |
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Cleaner shuts off | 3 | Internal safety | Unplug cleaner and check | |
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| thermostat trips | for obstructions in hose, | |
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| wands and attachments. | |
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| Check for full dust cup. | |
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General questions | 3 | Assembly or | Call | |
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| related | between 7:00 | |
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| attachments | ||
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| central standard time. | ||
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| Know the Model number | |
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| and Serial number when | |
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| you call. | |
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