Thermal Cut-Off
This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, push the power switch to off (O) and unplug the vacuum. Check the vacuum for a possible source of overheating such as a full dust bag, blocked hose, clogged tubes or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call
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| ! Make sure vacuum is turned off and power cord is unplugged. | |||
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Problem |
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Motor will not | Power plug | • Push plug securely into outlet. | ||
start. |
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| • Try another outlet. | |
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| • Check circuit breaker. | |
| Power switch | • Turn power switch to on (I). | ||
| Thermal | • See above. | ||
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Vacuum does not | Dust | bag and filters | • Replace dust bag, clean and/or change filters. | |
clean carpet or |
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| • If picking up fine dust, the dust bag may not look full, but | |
bare floor. |
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| a fine substance tends to reduce suction when it blocks | |
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| air flow through the bag and filters. Refer to page 3 for filter | |
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| maintenance. Make sure filters and dust bag are installed | |
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| properly. | |
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| Selector knob | • Turn selector knob to ‘floor.’ | ||
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| Belt | • Replace a worn or broken belt. Page 4 | ||
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| Hose or tubes | • Remove clogs from the hose or tubes that restrict the airflow. | ||
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| Page 7 | |
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| Bare floor setting | • For bare floor cleaning, push brush roll control lever firmly to lock | ||
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| in ‘bare floor' setting to stop brush roll. Turn height adjustment | |
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| knob to bare floor position. If brush roll still rotates, control lever | |
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| is not engaged properly. Page 5 | |
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| Carpet height setting | • For carpet cleaning, turn height adjustment knob to another | ||
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| position. Push brush roll control to ‘carpet.’ | |
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No suction at the | Dust | bag and filters | • Replace dust bag, clean and/or change filters. | |
end of hose. |
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| • If picking up fine dust, the dust bag may not look full, but | |
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| a fine substance tends to reduce suction when it blocks | |
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| air flow through the bag and filters. Refer to page 3 for filter | |
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| maintenance. Make sure filters and dust bag are installed | |
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| properly. | |
| Selector knob | • Turn selector knob to ‘hose.’ | ||
| Hose or tubes | • Remove clogs from the hose or tubes that restrict the airflow. Page 7 | ||
Vacuum is hard | Carpet height setting | • Adjust knob to a higher position. | ||
to push. |
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Belt | • Replace a worn or broken belt. Page 4 | |||
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Burning smell; | Belt |
| • Check brush roll for debris. Page 4 | |
brush roll will not |
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| • Replace a worn or broken belt. Page 4 | |
turn. |
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Brush roll control | • Push brush roll control to ‘carpet.’ Note: Brush roll is not | |||
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| supposed to turn while handle is in upright position. | |
Front cover will | No | dust bag | • Install dust bag. Page 4 | |
not close. |
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| • Front cover will not close if dust bag is not properly installed. | |
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Headlight not | Light | bulb | • Replace light bulb. Page 4 | |
working. |
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6 | Eureka Customer Service HELPLINE | www.eureka.com |