Troubleshooting

If there is no sound from any of the speakers:

•Check that the receiver/amplifier is on and a disc or other source is playing.

•Make sure that all wires and connections between the receiver/amplifier and the speakers are connected properly.

•Make sure that none of the speaker wires is frayed, cut or punctured.

•Review the proper operation of your receiver/amplifier.

If there is no sound coming from one speaker:

•Check that the balance control on your receiver/amplifier is not set all the way to one channel.

•Check your receiver/amplifier’s speaker setup procedure to make sure that the speaker in question has been enabled and its volume level has not been turned all the way down.

•Make sure that all wires and connections between the receiver/amplifier and the speaker are connected properly.

•Make sure that none of the speaker wires is frayed, cut or punctured.

If there is no sound coming from the surround speakers:

•Check your receiver/amplifier’s speaker setup procedure to make sure that the surround speakers have been enabled and their volume levels have not been turned all the way down.

•Make sure that all wires and connections between the receiver/amplifier and the surround speakers are connected properly.

•Make sure that none of the speaker wires is frayed, cut or punctured.

•Review proper operation of your receiver/amplifier and its surround- sound features.

•Make sure that the movie or TV show you’re watching has been recorded in a surround-sound mode. If it has not, check to see if your receiver/amplifier has a different surround-sound mode that you can use.

•Review the operation of your DVD player and the DVD jacket to make sure the DVD features the Dolby® Digital or DTS® surround-sound mode and that you have selected that mode using both the DVD player’s menu and the disc’s menu.

If the system plays at low volumes but shuts off as volume is increased:

•Make sure that all wires and connections between the receiver/amplifier and the speakers are connected properly.

•Make sure that none of the speaker wires is frayed, cut or punctured.

•If you’re using more than one pair of main speakers, check to be sure that you’re not operating the system below the receiver/amplifier’s minimum impedance requirements. If you're not sure sure how to check the impedance, ask your audio retailer.