Oreck XLS700 warranty Warranty, Troubleshooting Guide

Warranty

ORECK MANUFACTURING COMPANY: (Oreck Manufacturing Company gives you the following limited warranty for this product only if it was originally purchased for residential use, not resale from Oreck or an Oreck Authorized Retail Dealer.)

Oreck will repair or replace, free of charge, to the original purchaser, any part which is found to be defective in material or workmanship within one

(1)year of the date of purchase. This limited warranty applies to normal domestic use. Any commercial use of this product will void this limited warranty. Any use of non-Oreck cleaning solutions with this unit will void this limited warranty.

This limited warranty does not cover the replacement of expendable or consumable parts such as belts, brushes, and other parts subject to normal wear unless they are defective in material or workmanship.

This limited warranty does not apply to any part subjected to accident, abuse, commercial use, alteration, misuse, damage caused by act of God, the use of voltages other than indicated on the serial number displayed on this product or service of this product by other than Oreck or a participating Factory Authorized Service Center.

Oreck does not authorize any person or representative to assume or grant any other warranty obligation with the sale of this product.

Oreck’s limited warranty is valid only if you retain proof of purchase from Oreck or an Oreck Authorized Retail Dealer for this product. If you purchase this product from any other source, your purchase is “AS IS,” which means Oreck grants you no warranty, and that you, not Oreck, assume the entire risk of the quality and performance of this product, including the entire cost of any necessary servicing or repairs of any defects.

Oreck’s liability for damages to you for any costs whatsoever arising out of this statement of limited warranty shall be limited to the amount paid for this product at the time of original purchase, and Oreck shall not be liable for any direct, indirect, consequential or incidental damages arising out of the use or inability to use this product.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

ALL EXPRESS AND IMPLIED WARRANTIES FOR THIS PRODUCT, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO THE WARRANTY PERIOD, AND NO WARRANTIES, WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THIS PERIOD.

Some states do not allow limitations on the duration of implied warranties, so the above limitation may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

CALL CUSTOMER SERVICE HOT LINE

US: 1-800-989-3535 Canada: 1-888-676-7325

Whenever calling, please be sure to have your model and serial number from data plate.

Troubleshooting Guide

WARNING: Unplug cord from electrical outlet before servicing.

PROBLEM	SOLUTION
Water and cleaning	• Check that the upper supply tank is partially
solution is not dispensing	filled with lukewarm water. Caution: Do not
onto carpet or upholstery.	overfill.
	• Check that a cleaner cartridge is installed
	and that the white lever is locked in the
	downward position. Due to pressurization, the
	cleaner will not properly operate without a
	cleaner cartridge in place. If the cleaner
	cartridge is empty, replace it with a full
	cartridge.
	• Check that the spray tips are not clogged.
	Use a towel or damp cloth to clean.
	• For above-the-floor cleaning, check that the
	hand-held nozzle and hose assembly is
	properly connected to the cleaner neck. Also
	insure that the button lock has been
	engaged.
Not removing certain	• For best results, use a stain pretreatment,
stains. Heavy traffic area	such as Steemer Full Release® Professional
spots.	Spot & Stain PreCleaner. These solutions
	loosen and break down most common
	household grease, oil, and food stains.
	• Make several slow passes over the stain
	from different angles.
Carpet is excessively wet	• Make at least one additional pass over the
after cleaning.	wet carpet without pressing the cleaner
Note: Under normal	button.
	• Check that the handle trigger lock is not
conditions, a carpet may
	engaged.
take up to four hours or
	• With each pass, slowly pull the unit toward
longer to completely dry.
	you to extract any remaining liquid in the
Drying time depends on a
	carpet. To speed drying, gently push the
combination of various
	nozzle deep into the carpet pile.
factors including: carpet
	• Check for airpath obstructions in the
type, carpet pile
thickness, temperature,	stair/upholstery hose, cleaner neck and in the
humidity, air circulation	nozzle. Check to insure that the inlet screen
and the number of wet	is free of debris.
passes.
Excessive foaming at	• Check that the upper supply tank has water.
spray tips.
Dark streaks on carpet	• Operate the machine more slowly; you will
after cleaning.	achieve better results with one slow pass
	than several fast strokes.
	• Overlap each pass to provide maximum
	cleaning without streaking.
	• In high traffic or heavily soiled carpets, it is
	occasionally beneficial to allow the carpet to
	dry and repeat the process as needed to
	achieve optimal cleaning.
Steemer brush roll will not	• Check that the nozzle power cord is
turn.	completely connected to the main unit.
	• If an obstruction stalls the brush roll, the belt
	is designed to burn through so as to protect
	the motor. Please insure through inspection
	that the brush roll is free of obstructions and
	is free to turn. Secondly, make sure that the
	belt is in good working order. Replace the
	belt if needed.
	• If the belt and the brush roll become
	excessively wet, momentary slippage can
	occur. By running the unit on a dry section of
	carpet for a minute or less, the belt will
	function properly.
Cleaner will not run or	• Reinsert the plug, if it has slipped out of the
suddenly stops.	outlet.
	• The A.L.C.I. may have tripped off due to
	fluctuations in household current. Press the
	reset button and restart the unit.

ALL OTHER SERVICING SHOULD BE DONE BY AN ORECK AUTHORIZED SERVICE CENTER.

2