Shark S3401 manual Trouble Shooting, Surface Hand steamer left a

Trouble Shooting

PROBLEM		POSSIBLE REASONS & SOLUTIONS
		Your hand steamer should be securely plugged into a
The hand steamer		120V AC electrical outlet only.
will not turn-on.		Check your fuse or breaker.
		If your unit still does not work, call 1-800-798-7398
Hand steamer will		Is there water in the water tank? If not, add water to your
not make steam.		hand steamer following instructions on page 3.
Hand steamer		Is your micro-fiber cleaning pad too wet? Unplug your hand
leaves water on
		steamer and change the micro-fiber cleaning pad.
the surface.
Hand steamer left a		Do not leave your hand steamer on the surface with a damp
		or wet cleaning pad. Rest the hand steamer upright when
white spot on the		not in use.
surface.		Do you have hard water? If you do, you might want to
		switch to distilled water.
		The pad might be dirty, change the pad.
		If you washed the pad with powder detergent, then the pad
		may have residual detergent left on it. Wash it again with
		liquid detergent.
		If you are cleaning in a kitchen area where there might be a
Surfaces are cloudy,		build-up of grease, use a de-greasing agent such as an all-
		purpose cleaner or dish soap and paper towels to clean the
streaky or spotty		area first.
after steaming.		You might have left the hand steamer in the same spot for
		too long.
		Do you have hard water? If you do, use distilled water in
		your cleaning system..
		This might be leftover from past cleaners used on the floor
		surface. Use the hand steamer a few more times and see if
		the leftover cloudiness is removed.
Hand steamer		Make sure the steam pad or bonnet is attached correctly.
		Check to see if the cleaning pad is excessively dirty. Replace
is hard to push.
		if the pad is too dirty or wet.
6	TOLL FREE: 1-800-798-7398

English

ONE (1) YEAR LIMITED WARRANTY

EURO-PRO Operating LLC warrants this product to be free from defects in material and workmanship for a period of one (1) year from the date of the original purchase, when utilized for normal household use, subject to the following conditions, exclusions and exceptions.

If your appliance fails to operate properly while in use under normal household conditions within the warranty period, return the complete appliance and accessories, freight prepaid. For Customer Service support, call 1 (800) 798-7398 or visit our website www.sharkclean.com.

If the appliance is found to be defective in material or workmanship, EURO-PRO Operating LLC will repair or replace it free of charge. Proof of purchase date and check made payable to EURO-PRO Operating LLC in the amount of $9.95 to cover the cost of return shipping and handling must be included.

The liability of EURO-PRO Operating LLC is limited solely to the cost of the repair or replacement of the unit at our option. This warranty does not cover normal wear of parts and does not apply to any unit that has been tampered with or used for commercial purposes. This limited warranty does not cover damage caused by misuse, abuse, negligent handling or damage due to faulty packaging or mishandling in transit. This warranty does not cover damage or defects caused by or resulting from damages from shipping or repairs, service or alterations to the product or any of its parts, which have been performed by a repair person not authorized by EURO-PRO Operating LLC.

This warranty is extended to the original purchaser of the unit and excludes all other legal and/ or conventional warranties. The responsibility of EURO-PRO Operating LLC warranty if any, is limited to the specific obligations expressly assumed by it under the terms of the limited warranty. In no event is EURO-PRO Operating LLC liable for incidental or consequential damages of any nature whatsoever. Some states/provinces do not permit the exclusion or limitation of incidental or consequential damages, so the above may not apply to you.

This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or province to province.

*Important: Carefully pack item to avoid damage in shipping. Be sure to include proof of purchase date and to attach tag to item before packing with your name, complete address and phone number with a note giving purchase information, model number and what you believe is the problem with the item. We recommend you insure the package (as damage in shipping is not covered by your warranty). Mark the outside of your package “ATTENTION CUSTOMER SERVICE”. We are constantly striving to improve our products, therefore the specifications contained herein are subject to change without notice.

OWNERSHIP REGISTRATION CARD FOR

CANADIAN CONSUMERS ONLY

Please complete and return within ten (10) days of purchase. The registration will enable us to contact you in the event a product defect is discovered. By returning this card you acknowledge to have read and understood the instructions for use, and warnings set forth in the accompanying instructions.

RETURN TO: EURO-PRO Operating LLC, 4400 Bois Franc, St. Laurent, Quebec H4S 1A7

PURCHASER: ……………………………………………………………………………………………............

ADDRESS: ………………………………………………………………………………………………...............

S3401

DATE OF PURCHASE: …………………….. MODEL: ………………...................................

NAME AND ADDRESS OF STORE: …………………………………………………………………..

www.sharkclean.com 7