Shark S3501 N, S3501BB manual Troubleshooting Guide, Steam Pocket Mop

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Troubleshooting Guide

 

PROBLEM

 

POSSIBLE REASONS & SOLUTIONS

 

The Steam Pocket®

 

Your Steam Pocket® Mop should be securely plugged into a

 

 

 

 

 

 

120V AC electrical outlet only.

 

 

Mop will not

 

Check your fuse or breaker.

 

 

turn on.

 

 

 

 

If your unit still doesn’t work, give us a call 1-800-798-7398.

 

 

 

 

 

 

 

 

 

 

 

Steam Pocket® Mop

 

Prime the pump, see page 6 for more information.

 

 

 

Is there water in the water tank? If not, add water to your

 

 

will not make steam.

 

 

 

 

Steam Pocket® Mop following the instructions.

 

 

 

 

 

 

 

 

 

 

 

Steam Pocket® Mop

 

Check to see if your micro-fiber Steam Pocket® is too wet.

 

 

 

We recommend you unplug the Steam Pocket® Mop and

 

 

leaves water on the

 

change the micro-fiber Steam Pocket®.

 

 

floor.

 

Make sure the steam pocket is attached correctly.

 

 

 

 

 

 

 

 

 

 

 

Steam Pocket® Mop is

 

Make sure the steam pocket is attached correctly.

 

 

 

Check to see if your pocket is excessively dirty.

 

 

hard to push.

 

Try increasing the height of the pole for better leverage.

 

 

 

 

 

 

 

 

 

 

 

 

 

The micro-fiber pocket might be dirty. Flip or change

 

 

 

 

the pocket.

 

 

 

 

If you washed the pocket with powder detergent then the

 

 

 

 

pocket might be ruined.

 

 

 

 

If you are cleaning in a kitchen area where there might be a

 

 

Floors are cloudy,

 

build-up of grease then use a degreasing agent such as an

 

 

 

all-purpose cleaner or dish soap and paper towels to clean

 

 

streaky or spotty

 

 

 

 

the area first.

 

 

after steaming.

 

 

 

 

You might have left the mop in the same spot for too long.

 

 

 

 

 

 

 

 

Do you have hard water? If you do you, we recommend

 

 

 

 

switching to distilled water.

 

 

 

 

This might be leftover from past cleaners used on the floor

 

 

 

 

surface. Use the steam mop a few more times and see if the

 

 

 

 

leftover cloudiness is removed.

 

 

 

 

 

 

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TOLL FREE: 1-800-798-7398

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Contents S3501 N S3501BB Important Safety Instructions Save These Instructions Never Direct Steam Towards PEOPLE, Animals or Plants Quick Start AssembleQuick Start Technical Specifications Contents Getting Started Assemble Getting Started English Using Your Steam Pocket Mop Steam Pocket MopEnglish Using Your Carpet Glider Carpet GliderCare of Your Steam Pocket Mop After USE and StorageKeeping Your MICRO-FIBER Steam Pocket Pocket AS Good AS NEW Ordering Replacement Parts Ordering Replacement PartsPart Troubleshooting Guide Steam Pocket MopONE 1 Year Limited Warranty EURO-PRO Operating LLC

S3501BB, S3501 N specifications

The Shark S3501BB and S3501 N are innovative steam mops designed to deliver efficient and effective floor cleaning. These models exemplify Shark's commitment to producing reliable cleaning solutions that cater to the needs of modern households.

One of the main features of the Shark S3501BB and S3501 N is their powerful steam cleaning capability. With a rapid 30-second heat-up time, these mops are ready to tackle dirt and grime almost instantly. The high-pressure steam penetrates stubborn stains and sanitizes surfaces, eliminating 99.9% of common household bacteria and germs without the need for harsh chemicals. This makes them ideal for families with children or pets, as they provide a safe and eco-friendly cleaning option.

Both models come with a variety of adjustable steam settings, allowing users to customize the level of steam for different surfaces. Whether it’s sealed hardwood, tile, or laminate flooring, the Shark S3501BB and S3501 N offer versatility to address various cleaning challenges. The inclusion of a soft grip handle enhances user comfort, enabling effortless maneuvering across different floor types.

The design of the shark mops incorporates a large, rectangular cleaning head. This shape allows for increased surface coverage and makes it easier to clean in corners and along edges. The mop pads are made from high-quality, reusable materials that provide excellent absorbency and dirt pickup. They are machine washable, ensuring that users can maintain optimal cleaning performance over time without the need for frequent replacements.

An important characteristic of these models is their lightweight construction, making them easy to carry and use throughout the home. Additionally, the swivel steering feature allows for enhanced maneuverability, enabling users to reach under furniture and around obstacles with ease.

In summary, the Shark S3501BB and S3501 N steam mops combine powerful steam technology with consumer-friendly features, making them effective tools for maintaining a clean home. Their efficiency, versatility, and user-friendly design stand out in the market, making them a popular choice among cleaning enthusiasts.