Troubleshooting Guide

	PROBLEM	POSSIBLE REASONS & SOLUTIONS
	The Shark® Lift-Away™	Your steam mop should be securely plugged into a 120V AC electrical outlet only.
	Pro Steam Pocket® Mop	Check your fuse or breaker.
	will not turn-on.	If your unit still does not work, call Customer Care at 1-800-798-7398.

	The unit will not	Is there water in the water tank? If not, add water to your steam mop following
	make steam.	instructions on page 5.
	make steam.	If the unit still does not make steam, follow the instructions on page 16 to clean the

		nozzle.

	The Shark® Lift-Away™	Check to see if your cleaning pad is too wet. We recommend you unplug the steam mop
	Pro Steam Pocket® Mop	and change the cleaning pad.
	Pro Steam Pocket® Mop	Make sure the cleaning pad is attached correctly.
	leaves water on the floor.	Make sure the cleaning pad is attached correctly.
	leaves water on the floor.

		If you have already plugged in your unit, unplug and try a different outlet. This may reset
	Cannot activate steam /	the standby mode.
	Cannot activate steam /
	flashing blue light remains	Add water to the tank and select steam setting by pressing the ON/STEAM SETTING
	on.	button.
	on.	If your unit still does not work, call Customer Care at 1-800-798-7398.


	The Shark® Lift-Away™	Do not leave your steam mop on the floor with a damp or wet cleaning pad.
	Pro Steam Pocket® Mop	If you’re using tap water, we recommend switching to distilled water.
	left a white spot on the floor.	Make sure the cap is securely on the water tank.

		The cleaning pad might be dirty. Flip or change the cleaning pad.
		If you washed the cleaning pad with powder detergent, then your pad could be damaged
		and require replacement. Replacement pads are available at www.sharkclean.com.
		This could also be an indication of prior soap or grease residue that has accumulated
	Floors are cloudy, streaky	on the floor. As our steam mops use only a small amount of water, it may not be wet
	Floors are cloudy, streaky	enough to rinse off the accumulation that the steam is bringing to the surface. We
	or spotty after steaming.	suggest rinsing the floor with nothing but water, letting it dry, and then steam mopping
		again with a clean pad. One or more rinses generally removes the residue.
		A more stubborn case may require you to rinse the floor with a mix of one part vinegar
		and two parts water.

	The Shark® Lift-Away™	Make sure the cleaning pad is attached correctly.
	Pro Steam Pocket® Mop	Check to see if the cleaning pad is excessively dirty. If so, replace the cleaning pad.
	is hard to push.

	The nozzle leaves water	The garment steam bonnet or the upholstery bonnet must be in place at all times during
	drops on the garment or	usage. The steamer bonnet prevents water drops from being left on the garment or the
	drops on the garment or	upholstery and removes impurities from your water.
	upholstery.	If the steamer bonnet is too wet or the frame has condensation, let the unit cool for 30

		minutes, remove the steamer bonnet and let it dry out before using again, or replace
		with a new steamer bonnet.

www.sharkclean.com

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12-04-10 11:40 AM

S3901K N specifications

The Shark S3901K N is an innovative vacuum cleaner that exemplifies modern cleaning technology, designed to meet the demands of various households. Combining power, efficiency, and versatility, the Shark S3901K N has quickly gained recognition as a reliable cleaning companion.

One of the standout features of the Shark S3901K N is its powerful motor. Equipped with a high-performance suction system, the vacuum effectively captures dust, dirt, and allergens from different surfaces. This makes it particularly useful for homes with pets, where dander and hair can present a persistent challenge. The dual-action brush roll enhances cleaning efficiency by deep-cleaning carpets while also picking up debris from hard floors.

The Shark S3901K N offers a lightweight and ergonomic design that allows users to navigate through spaces effortlessly. Whether you are cleaning stairs, upholstery, or corners, the vacuum's flexible features cater to all your needs. Its slim profile enables it to reach tight spots easily, making it ideal for comprehensive home cleaning.

A notable technology in the Shark S3901K N is the Anti-Allergen Complete Seal Technology. This advanced feature ensures that allergens and dust remain trapped within the vacuum, preventing them from being released back into the air. Paired with a HEPA filtration system, this vacuum provides relief for allergy sufferers, promoting a cleaner, healthier home environment.

The vacuum also includes a range of attachments designed for various cleaning tasks. The crevice tool helps clean narrow spaces, while the dusting brush is perfect for delicate surfaces. Additionally, its upholstery tool allows you to effectively clean furniture without causing damage.

The user-friendly design of the Shark S3901K N extends to its maintenance. The vacuum comes with a removable and washable dust cup, making it easy to dispose of collected debris and keep the unit clean. The easy-empty feature also adds convenience, allowing quick disposal without creating a mess.

In conclusion, the Shark S3901K N vacuum cleaner merges powerful suction, advanced filtration, and versatile design, making it an excellent choice for anyone looking to maintain a clean living space. With features that prioritize user experience and performance, this vacuum offers the perfect solution to everyday cleaning challenges.