Bissell 8960, 8930 Cleaner not picking up solution, Remedies, Authorized service representative

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Troubleshooting

Cleaner not picking up solution

Possible Causes

1. ReadyTools dial may be at wrong setting.

2.Tank may not be seated properly.

3. Tank may not be assembled properly.

4.Solution or 2-in-1 water tank is empty.

5.2-in-1 water tank has picked up maximum dirty water and red float door has closed.

6.Red float "door" in the tank may have closed as a result of bumping an object or moving machine back and forth too quickly.

Remedies

1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting.

2.Pick up both the 2-in-1 water tank and formula tank and reseat them so they fit snugly on the unit.

3. Check to make sure the "lip" of the nozzle is securely hooked into the groove on bottom of Tank (see page 9).

4.Check fluid levels in heavy duty bladder and formula tank.

5.Empty 2-in-1 water tank. Refill heavy duty bladder with clean hot tap water and replace.

6.Turn the machine OFF ( O ), allowing red float door to release into the open position. Turn unit back ON ( I ) to continue cleaning. Be sure your forward and backward strokes are done at a slower pace.

Other maintenance or service not included in the manual should be performed by an

authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of service.

Contact us directly at 1-800-237-7691.

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8 0 0 . 2 3 7 . 7 6 9 1

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Contents ProHeat Thanks for buying a Bissell ProHeat Save These Instructions Product view Lower Hose Rack Lower Base Detent Pedal Formula TankUpper Hose Rack Hose Secure Latch Assembly Crevice Tool HolderSpecial features of your Bissell ProHeat Built-in-Heater featureDual DirtLifter PowerBrushes Custom CleanReadyTools dial Special features of your Bissell ProHeat In-1 water tankEasy to remove and clean nozzle Before you clean Carpet cleaningOperation Pretreating optional1e. Fasten tanks together by securing the latch in the back Remove formula tank from back of machine8b. Remove the top of the tank by lifting up on the handle Cleaning with attachments Plan activities to allow upholstery time to dryCoil flex hose around the tool caddy Set custom clean dial for heavy traffic, normalReturn ReadyTools dial to floor setting Operations Stain removalHard floor cleaning Check ReadyTools dial. It should be set on floor cleaningFill the 2-in-1 water tank with hot tap water and set aside Rinse out the formula tankMaintenance and care Head screwdriver and rinsed clean. Replace after cleaningMachine storage Machine careSmall belt removal and replacement After carpet is dry, vacuum again to remove hair and fuzzFollow small belt removal Instructions on Metal rodsCogs of the small roller brushes 2 black screwsTroubleshooting DirtLifter PowerBrushes do not turnBuilt-in heater ready light does not illuminate Reduce Spray or No SprayRemedies Cleaner not picking up solutionAuthorized service representative Bissell Consumer Services PO Box Grand Rapids MI Attn Consumer ServicesM. 10 p.m. EST M. 8 p.m. ESTReplacement parts Bissell ProHeat Part Name Warranty Bissell ProHeat Limited One Year WarrantyIf your Bissell product should require service Website or E-mail Or Call
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8930, 8960 specifications

The Bissell 8960 and 8930 are two powerful vacuum cleaners designed to tackle pet hair, dust, and allergens with exceptional efficiency. These upright vacuums stand out in the crowded market due to their advanced features and innovative technologies that cater to the needs of pet owners and households looking for a thorough clean.

One of the key features of both models is the Pet Hair Eraser technology. This specialized system includes a tangle-free brush roll that prevents hair from wrapping around the brush, effectively making post-cleaning maintenance easier. Additionally, the vacuum comes equipped with a pet turbo eraser tool that helps in capturing even the most stubborn pet hair from furniture, stairs, and other surfaces.

Another notable characteristic of the Bissell 8960 and 8930 is their Multi-Cyclonic System. This technology uses multiple cyclones to separate dirt and debris from the air, ensuring powerful suction that lasts longer without losing efficiency. As a result, users can enjoy consistent cleaning performance regardless of the mess or surface type.

The lightweight and ergonomic design of these vacuums allows for easy maneuverability around the home. The swivel steering enables effortless navigation around furniture and corners, making it easy to reach tight spaces. Whether you need to clean carpets, hardwood floors, or upholstery, these vacuums offer versatility in their cleaning capabilities.

Both models also feature a HEPA filtration system that captures 99.97% of allergens and fine dust particles, providing a cleaner and healthier environment. This makes them an excellent choice for allergy sufferers, as the sealed allergen system prevents dust and allergens from being released back into the air during cleaning.

In terms of convenience, the Bissell 8960 and 8930 come with a large capacity dirt tank that allows users to clean for extended periods without frequent emptying. The easy-to-empty design ensures that disposing of collected debris is a hassle-free process.

Additionally, the corded design provides unlimited runtime, so there's no need to worry about battery life during long cleaning sessions. The combination of powerful suction, advanced filtration, and specialized pet cleaning tools truly makes these models a top choice for pet owners and anyone seeking a reliable vacuum for their cleaning needs.
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