Harman-Kardon Troubleshooting Guide for Your Home Theater System
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SB 30

Troubleshooting

Troubleshooting

If your SB 30 system isn’t performing the way you think it should, check to see if the problem is covered in this section before calling your dealer or contacting a Harman Kardon representative.

Problem

Solution

 

 

The soundbar does not turn on (the Power LED is off):

• Check that the soundbar’s power cord is plugged into a working AC outlet.

 

• Check that the soundbar’s Power switch is in the “On” position.

 

• Check if the soundbar’s AC fuse has blown. See Soundbar Rear-Panel Controls

 

and Connections: AC Fuse Holder, on page 4, for instructions on checking and

 

changing the fuse.

 

• Check if the soundbar’s voltage selector switch is set in the incorrect position for

 

the AC voltage in your area. CAUTION: If the switch is set in the incorrect position,

 

do not change the switch position or attempt to turn the soundbar back on.

 

Unplug the soundbar from the wall outlet and take it to an authorized Harman

 

Kardon service center.

 

 

The subwoofer does not turn on (the Power LED is off):

• Check that the subwoofer’s power cord is plugged into a working AC outlet.

 

• Check that the subwoofer’s Power switch is in the “On” position.

 

 

There is no sound coming from both the soundbar and the subwoofer

• Check that the soundbar is on (the Power LED is blue).

(their Power LEDs are amber or blue):

• Check that the cable connecting the TV or other source component to the soundbar

 

 

is properly connected at both ends.

 

• Check that the soundbar is set to the correct input source (one white Status LED

 

glows for optical digital, two white Status LEDs for coaxial digital, and three white

 

Status LEDs for analog) and that the input source device is playing an audio signal.

 

• Check that the system is not muted (when the system is muted, the soundbar’s

 

Power LED flashes blue). If the system is muted, press the remote control’s Mute

 

button to un-mute the system.

 

• Check that the soundbar’s volume is not turned all the way down.

 

 

There is no sound coming from just the subwoofer (the Power LED is amber or blue):

• Check that the Subwoofer Volume control is not turned all the way down (fully

 

counterclockwise).

 

• Check that the Wireless Code switches on the subwoofer and soundbar are both

 

set to the same setting number.

 

• Move the subwoofer closer to the soundbar. The maximum wireless operation

 

distance is 50 feet (15.3m).

 

 

The soundbar’s sound is distorted:

• Check the source device to see if the distortion is coming from it and not from

 

the soundbar.

 

 

The system’s sound is too quiet, even when the soundbar’s volume is turned all

• If the TV or source component is connected via a variable analog output, check its

the way up:

instructions to be sure that the output is not turned down too low.

 

 

The bass output is not loud enough:

• Turn up the subwoofer’s Volume control.

 

• Move the subwoofer into a corner of the room.

 

• Move the subwoofer closer to the seating location.

You can find additional troubleshooting information in the FAQs link on the Support page at www.harmankardon.com.

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Contents Multichannel active soundbar speaker system FCC Regulations USA only Important Safety InstructionsImportant Safety Instructions IC Statement and Warning Canada onlyIncluded Items Description and FeaturesIntroduction Connections and Controls Soundbar Rear-Panel Controls and ConnectorsConnections and Controls LED = Off LEDs = Low LEDs = High Soundbar Top-Panel ControlsSoundbar Status LEDs Subwoofer Controls Phase Switch Volume ControlPower Switch Wall-Mounting the Soundbar Remote Control FunctionsPlace the Soundbar and Subwoofer Placing the Soundbar on a TablePlacing the Subwoofer Connecting the SystemVoltage Selector Switch Source ConnectionsUsing Your Soundbar Speaker System Power ConnectionsTurning the Soundbar On and Off Wireless Code SwitchesSubwoofer Volume Control Turning the Subwoofer On and OffPhase Switch Subwoofer Phase SwitchAdjusting the System’s Volume Selecting an Input SourceVirtual Mode Dolby VolumeStereo Mode SB 30 System SpecificationsSpecifications SB 30 Cntr SoundbarTroubleshooting Troubleshooting
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HKSB30BLK, SB 30 specifications

The Harman-Kardon SB 30 is a premium soundbar designed to enhance home entertainment systems with its powerful audio performance and sleek design. This audio device clearly reflects Harman-Kardon's commitment to high-quality sound and innovative technology. With a focus on versatility and user experience, the SB 30 positions itself as an ideal choice for those seeking to elevate their audio experience.

One of the standout features of the SB 30 is its impressive sound quality. The soundbar utilizes a combination of advanced technologies to deliver rich, immersive audio that enhances your favorite movies, music, and games. Equipped with multi-channel audio processing, the SB 30 provides a full-spectrum sound experience that allows users to feel the depth and dynamics of their entertainment content. The dialogue clarity technology ensures that speech remains clear, making it easier for viewers to follow dialogues without adjusting the volume continuously.

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The inclusion of Bluetooth technology enables users to easily stream music from their smartphones, tablets, or other compatible devices. This feature expands the utility of the soundbar beyond traditional television use, allowing users to enjoy their favorite playlists or podcasts with superior audio quality.

For those who wish to optimize their listening experience, the SB 30 incorporates adjustable EQ settings, giving users the ability to tailor the sound to their personal preferences. Whether it's an action-packed movie, a thrilling game, or a music session, the SB 30 adapts to provide the best audio experience possible.

Overall, the Harman-Kardon SB 30 stands out as a high-performance soundbar that combines advanced audio technologies with aesthetic design. Its versatility, coupled with rich, immersive sound quality, makes it a worthy addition to any home entertainment setup. Whether you are a cinephile or a music lover, the SB 30 delivers the audio performance that enhances every moment spent in front of your screen.
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