Coway Troubleshooting Tips for Water Systems: Hot Water Not Working & Low Water Issues
Page 28

Troubleshooting

The water filtration device may operate abnormally due to minor causes not because of the product malfunction but because of the fact that the user is not familiar with the product use. In such a case, problems can be solved easily even without the help from the Service Center by checking the following items. If you can’t solve the problem after checking the following items, please call the Service Center.

Symptom

Check

Measures to take

 

 

 

 

 

 

• Did you clean the storage tank?

Clean the storage tank.

 

 

 

 

 

The water tastes

• You didn’t use the water filtration device

Get rid of the saved water and clean the

 

weird.

for a long time.

storage tank.

 

 

 

 

 

 

• Isn’t it about time to change the filter?

Request the filter replacement.

 

 

 

 

 

The water doesn’t

• Is the water supply cut or isn’t the water

Open the main water supply valve.

 

supply valve closed?

 

 

 

come.

 

 

 

 

 

• Did you miss the filter replacement times?

Request the filter replacement.

 

 

 

 

 

 

 

 

• Isn’t it about time to change the filter?

Request the filter replacement.

 

 

 

 

 

 

• Is the power connected?

Check if the power cord plug in 120 V

60

 

Hz outlet.

 

The water is

 

 

 

 

 

• Didn’t you close the main water supply

 

 

flowing slower.

Open the main water supply valve.

 

 

valve?

 

 

 

 

 

• Didn’t the temperature of the main water

If the water temperature is lowered, the

 

 

drop suddenly?

water amount is decreased.

 

 

 

 

 

• Was the cold water mode indicator

Please press the cold water mode selection

 

lightened?

button.

 

 

 

 

 

The cold water /

• Didn’t you close the main water supply

If it is the low water level to protect the

 

electric motor, the cooling function doesn’t

hot water doesn’t

valve?

operate. Open the main water supply valve.

come.

 

 

 

 

• Isn’t the back side of the water filtration

Please keep the distance between the back

 

 

of the water filtration device and the wall to

 

device and the wall too close?

 

10 cm or more.

 

 

 

 

 

 

 

 

 

• Is the main water being supplied actively?

Check the main water supply valve.

 

All operation was

 

 

 

 

Check if the power cord plug in 120 V

60

stopped suddenly

• Is the power connected?

Hz outlet.

 

when driving.

 

 

 

 

 

• Isn’t water overflowing or leaking?

Request A/S.

 

 

 

 

 

 

 

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Contents Water Filtration Device CHP-04AR/L/U Features Convenient two-in-one faucetFront draining system Fine carbon particle reduceContents Dear CustomersSafety information Electricity safetyInstallation safety Do not install near a heating deviceOperation safety If our product produces aIonat Operation safety Others OthersParts name FrontRear Water filtration process 5-step water filtering system CHP-04AR/L6-step water filtering system CHP-04AR/L For InformationILIWATERONF Tratprocess5-step water filtering system CHP-04AU POST-CARBON Filter Installation precautions Connect the faucet with the adaptorPlease check before use Indicators and Controls Indication part/Operation partCold water temperature Level indicator Hot water temperature level indicatorTo drink the cold water How to useTo drink the hot water To drink the room water Installation Follow the instruction for installation Water filtration device installation place  After installing the water filtration system Movement and installation Be cautiousStorage tank Cleaning MethodWipe the surface of the storage tank with soft clothes MMaintenanceETHO ING Lcean Storage tank DetergentGutter separation method GutterGutter assembling method Filter replacement  Filter replacement cycle About filter replacement cycle MMaintenanceETHO ING Lcean IL LGutter / F TER Mentrep ACEFilter Replacement Method Maintenance DL ILF Methoter Mentrep ACE CommentTroubleshooting Symptom Check Measures to takeSpecification ION I Ficat ING /OthersSPEC BleshoottrouWater Flow Diagram CHP-04AUGeneral Operating Information Brand MetroModel CHP-04AR Arsenic Facts Certificate Number Water Treatment DeviceOthersM Dperfor Ance ATA Sheet CHP-04AR Model CHP-04AL Fine POST-CARBONOthersM Dperfor Ance Lata Sheet CHP-04A Water Treatment Device Model CHP-04AU OthersM Dperfor Ance ATA Sheet CHP-04AUVOC Surrogate Claims Memo Memo Memo What This Warranty Does Not Cover Others Dwarrantycar Limitations on Implied Warranties001

CHP-04AL, CHP-04AR, CHP-04AU specifications

Coway, a renowned leader in water filtration technology, has designed an impressive lineup of water purifiers with the models CHP-04AL, CHP-04AU, and CHP-04AR. These purifiers are celebrated for their advanced features, cutting-edge technologies, and user-centric designs that ensure safe and clean drinking water.

One of the standout features across the CHP-04 series is the multi-stage filtration process that ensures optimal water quality. Each model is equipped with a robust filtration system that includes a pre-filter, an activated carbon filter, and a reverse osmosis membrane. This multi-layered approach effectively removes harmful contaminants, heavy metals, and unwanted odors, ensuring that the water is both pure and refreshing.

The CHP-04AL, CHP-04AU, and CHP-04AR models share a similar sleek design, highlighted by a compact footprint and modern aesthetics that blend seamlessly into any kitchen or office environment. Their user-friendly interfaces come with easy-to-read indicators, making operation intuitive for users. Additionally, these models feature adjustable dispensing temperatures, allowing users to select the perfect water temperature for drinking or cooking, be it cold, hot, or at room temperature.

Another remarkable technology found in the CHP-04 series is the eco-friendly energy-saving mode. This feature reduces power consumption when the purifiers are not in use, making them an environmentally conscious choice. The smart design also includes a 360-degree rotating tap, enhancing accessibility and convenience during usage.

Durability and maintenance are crucial considerations for any water purifier. The CHP-04 models are constructed with high-quality materials, ensuring longevity and reliability. Maintenance is simplified with easily replaceable filters, and the system notifies users when it’s time for a filter change, promoting consistent water quality.

The Coway CHP-04AL, CHP-04AU, and CHP-04AR stand out not only for their impressive filtration capabilities but also for their commitment to quality of life. With these models, users can enjoy the peace of mind that comes with knowing they have access to clean, safe, and tasty water at all times. Whether for a family kitchen or a busy office, these purifiers redefine hydration, making them an essential addition to any environment focused on health and well-being.
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