Getting Help
•Enterasys NAC Manager Online Help. Explains how to use NAC Manager to configure your NAC appliances, and to put in place authentication and assessment requirements for the end‐ systems accessing your network.
•Installing the Assessment Agent on the Lockdown Enforcer Appliance. Provides instructions for installing the Enterasys Networks Assessment Agent on the Lockdown Enforcer appliance (or another Linux system). The Assessment Agent is required for communication between the NAC appliance and the Lockdown Enforcer appliance.
•Installing the Assessment Agent on the Nessus Server. Provides instructions for installing the Enterasys Networks Assessment Agent on the Nessus server. The Assessment Agent is required for communication between the NAC appliance and the Nessus server.
Getting Help
For additional support related to NAC products or this document, contact Enterasys Networks using one of the following methods:
World Wide Web | www.enterasys.com/support |
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Phone | |
| or |
| To find the Enterasys Networks Support |
| www.enterasys.com/support |
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Internet mail | support@enterasys.com |
| To expedite your message, type [NetSight] in the subject line. |
To send comments concerning this document to the Technical Publications Department: techpubs@enterasys.com
Please include the document Part Number in your email message.
Before contacting Enterasys Networks for technical support, have the following data ready:
•Your Enterasys Networks service contract number
•A description of the failure
•A description of any action(s) already taken to resolve the problem (for example, changing mode switches or rebooting the unit)
•The serial and revision numbers of all involved Enterasys Networks products in the network
•A description of your network environment (such as layout, cable type, other relevant environmental information)
•Network load and frame size at the time of trouble (if known)
•The device history (for example, if you have returned the device before, or if this is a recurring problem)
•Any previous Return Material Authorization (RMA) numbers
viii About This Guide