Model 28103/28105
DECT 6.0
Optional/Additional
Cordless Headset Guide
Equipment Approval Information
Rights of the Telephone Company
Should your equipment cause trouble on your line which may harm the telephone network, the telephone company shall, where practicable, notify you that temporary discontinuance of service may be required. Where prior notice is not practicable and the circumstances warrant such action, the telephone company may temporarily discontinue service immediately. In case of such temporary discontinuance, the telephone company must: (1) promptly notify you of such temporary discontinuance;
(2)afford you the opportunity to correct the situation; and (3) inform you of your right to bring a complaint to the Commission pursuant to procedures set forth in Subpart E of Part 68, FCC Rules and Regulations.
The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service.
Interference Information
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference; and (2) This device must accept any interference received, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
Privacy of Communications may not be ensured when using this product.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna (that is, the antenna for radio or television that is “receiving” the interference).
•Reorient or relocate and increase the separation between the telecommunications equipment and receiving antenna.
•Connect the telecommunications equipment into an outlet on a circuit different from that to which the receiving antenna is connected.
If these measures do not eliminate the interference, please consult your dealer or an experienced radio/television technician for additional suggestions. Also, the Federal Communications Commission has prepared a helpful booklet, “How To Identify and Resolve Radio/TV Interference Problems.” This booklet is available from the U.S. Government Printing Office, Washington, D.C. 20402. Please specify stock number 004- 000-00345-4 when ordering copies.
Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
Hearing Aid Compatibility (HAC)
This telephone system meets FCC standards for Hearing Aid Compatibility.
Licensing
Licensed under US Patent 6,427,009.
FCC RF Radiation Exposure Statement
This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.”
For body worn operation, this phone has been tested and meets the FCC RF exposure guidelines when used with the belt clip supplied with this product. Use of other accessories may not ensure compliance with FCC RF exposure guidelines.
Information for DECT Product
This telephone is compliant with the DECT 6.0 standard which operates in the 1.92GHz to 1.93GHz frequency range.
Introduction
CAUTION: When using telephone equipment, there are basic
safety instructions that should always be followed. Refer to the IMPORTANT SAFETY INSTRUCTIONS provided with this product and save them for future reference.
IMPORTANT: Because cordless phones operate on electricity, you should have at least one phone in your home that isn’t cordless, in case the power in your home goes out.
Before You Begin
Parts Checklist
Make sure your package includes the items shown here.
Ear Clip
Headset Band
Headset
Headset Charger
Installation
Digital Security System
Your cordless phone uses a digital security system to protect against false ringing, unauthorized access, and charges to your phone line.
INSTALLATION NOTE: Some cordless telephones operate at frequencies that may cause or receive interference with nearby TVs, microwave ovens, and VCRs. To minimize or prevent such interference, the base of the cordless telephone should not be placed near or on top of a TV, microwave ovens, or VCR. If such interference continues, move the cordless telephone farther away from these appliances.
Certain other communications devices may also use the 1.9 GHz frequency for communication, and, if not properly set, these devices may interfere with each other and/or your new telephone. If you are concerned with interference, please refer to the owner’s manual for these devices on how to properly set channels to avoid interference. Typical devices that may use the 1.9 GHz frequency for communication include wireless audio/video senders, wireless computer networks, multi-handset cordless telephone systems, and some long-range cordless telephone systems.
Headset Layout
| TALK/END |
LED | (button) |
Indicator | |
volume -/+ | |
button | |
microphone
Headset Charger
1.Plug the AC power converter of the charger into the electrical outlet.
2.Place the headset in the charger. The charge indicator turns on, verifying the battery is charging.
NOTE: Ensure the ear clip is positioned so the headset is fully seated in the charge cradle.
3.Allow the cordless headset to charge for 16 hours prior to first use.
Registration
YOU MUST REGISTER THE cordless headset TO THE MAIN BASE BEFORE USE!
After the optional cordless headset has charged for 16 hours on the extra charger.
Registration for Model 28103 Headset
1. | Press and hold the TALK/END button on cordless headset until green LED flashes. |
| (Your headset should be held near the base during registration process.) |
2. | Press the volume - button 3 times. |
3. | Press the TALK/END button. |
4. | Press and hold the mute button on 28128 base. |
| NOTE: Model 28103 is compatible with, and can only be registered to, |
| the 28128 base unit. |
Deregistration
De-registration cancels registration. During the de-registration process, keep the headset near the base.
WARNING: It is not recommended that a headset be de- registered unless absolutely necessary because once a headset is de-registered, that headset’s telephone features cannot be used until the headset is re-registered.
1.Press and hold the TALK/END button on cordless headset until green LED flashes.
2.Press the volume + button 3 times.
3.Press the TALK/END button.
4.When the headset is successfully de-registered, the green LED turns off.
Operating Your Headset
Answering Calls
1.When the phone rings, press the TALK/END button on the headset.
2.When finished, press TALK/END button again to hang up.
NOTE: Adjust the headset volume by pressing the volume -/+ button during a call.
Making a Call
NOTE: You cannot initiate a call with the headset.
1.Dial the number on your handset or base.
2.Press the TALK/END button on the headset to join the call.
3.Press END on the handset or base to transfer the call to the headset.
4.When finished, press the TALK/END button to hang up.
Intercom Function
NOTE: You cannot initiate an intercom call with the headset.
1.Initiate the intercom from your handset or base.
2.Locate the headset from your list of registered handsets on your handset or base.
3.Press the TALK/END button on the headset to join the call.
4.Press END on the handset or base to transfer the call to the headset.
5.When finished, press the TALK/END button to hang up.
Attaching Headset Band
1.Gently remove the ear clip attachment from the headset.
2.Snap the headset band to the earpiece of the headset.
General Product Care
To keep your unit working and looking good, follow these guidelines:
•Avoid dropping the headset, as well as other rough treatment to the phone.
•Clean the phone with a soft cloth.
•Never use strong cleaning agents, paint thinner, abrasive powder, alcohol, or other chemical products to clean the unit. Doing so will damage the finish.
•Retain the original packaging in case you need to ship the phone at a later date.
•Periodically clean the charge contacts on the headset and base with a clean pencil eraser.
Causes of Poor Reception
•Aluminum siding.
•Foil backing on insulation.
•Heating ducts and other metal construction that can shield radio signals.
•You ’re too close to appliances such as microwaves, stoves, computers, etc.
•Atmospheric conditions, such as strong storms.
•Base is installed in the basement or lower floor of the house.
•Base is plugged into AC outlet with other electronic devices.
•Baby monitor is using the same frequency.
•Headset battery is low.
•You’re out of range of the base.
Warranty Assistance
If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-448-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved.
Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructions on how to obtain a replacement unit, refer to the warranty included in this guide or call customer service at 1-800-448-0329.
Or refer inquiries to:
Thomson Inc.
Manager, Consumer Relations
P O Box 1976
Indianapolis, IN 46206
Attach your sales receipt to this booklet for future reference or jot down the date this product was purchased or received as a gift. This information will be valuable if service should be required during the warranty period.
Purchase date
Name of store
Limited Warranty
What your warranty covers:
•Defects in materials or workmanship.
For how long after your purchase:
•One year, from date of purchase.
(The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.)
What we will do:
•Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
How you get service:
•Properly pack your unit. Include any cables, etc., which were originally provided with the product. We recommend using the original carton and packing materials.
•”Proof of purchase in the form of a bill of sale or receipted invoice which is evidence that the product is within the warranty period, must be presented to obtain warranty service.” For rental firms, proof of first rental is also required. Also print your name and address and a description of the defect. Send via standard UPS or its equivalent to:
Thomson Inc.
11721 B Alameda Ave. Socorro, Texas 79927
•Pay any charges billed to you by the Exchange Center for service not covered by the warranty.
•Insure your shipment for loss or damage. Thomson Inc. accepts no liability in case of damage or loss.
•A new or refurbished unit will be shipped to you freight prepaid.
What your warranty does not cover:
•Customer instruction. (Your Owner’s Manual provides information regarding operating instructions and user controls. Any additional information, should be obtained from your dealer.)
•Installation and setup service adjustments.
•Batteries.
•Damage from misuse or neglect.
•Products which have been modified or incorporated into other products.
•Products purchased or serviced outside the USA.
•Acts of nature, such as but not limited to lightning damage.
Product Registration:
•Please complete and mail the Product Registration Card packed with your unit. It will make it easier to contact you should it ever be necessary. The return of the card is not required for warranty coverage.
Limitation of Warranty:
• The warranty stated above is the only warranty applicable to this |
product. All other warranties, express or implied (including all |
implied warranties of merchantability or fitness for a particular |
purpose) are hereby disclaimed. No verbal or written information |
given by Thomson Inc., its agents, or employees shall create a |
guaranty or in any way increase the scope of this warranty. |
• Repair or replacement as provided under this warranty is the |
exclusive remedy of the consumer. Thomson Inc. shall not be liable |
for incidental or consequential damages resulting from the use of |
this product or arising out of any breach of any express or implied |
warranty on this product. This disclaimer of warranties and limited |
warranty are governed by the laws of the state of Indiana. Except |
