TROUBLE SHOOTING
Problem
Coffee runs down the side of the filter holder.
No coffee runs through.
Coffee filters out in drops.
Espresso does not have any Crema.
Possible cause
·Filter holder is not inserted correctly.
·Edge of filter insert is not free of coffee granules.
·The brewing head is dirty.
·The brewing head is defective.
·Brew head rubber seal is damaged.
·No water in the water reservoir.
·Water reservoir not correctly assembled.
·Water control knob set to STEAM/ WATER setting.
·Brewing filter may be blocked.
·The filter is blocked, the coffee grounds are too fine or tamped down too hard.
·Coffee grounds are too fine or are too compacted.
·Machine blocked by scale build up.
·Coffee is old or dry.
·Coffee not compacted firmly enough.
·Coffee too coarse.
·Machine is too hot.
Solution
»· See ‘Making an espresso’
»· Clean around the edge of the filter and wipe the brewing head clean of coffee.
»· Wipe brewing head with a damp cloth.
»· Contact the nearest authorized service facility.
»· Contact the nearest authorized service facility.
»· Fill reservoir with water.
»· Press firmly down on the water reservoir.
»· Ensure the water control knob is in the CLOSE position.
»· See ‘Descaling the espresso machine’
»· Empty out the filter and rinse under water to clean. Wipe the brewing head with a cloth. Repack the filter and tamp down coffee lightly with compactor.
»· Ensure you are using an evenly ground coffee and do not compact the grounds so firmly.
»· See ‘Descaling the espresso machine’.
»· Use fresh coffee and once you open the coffee be sure to store it in an airtight container.
»· Compact coffee grounds more firmly.
»· Grind the coffee to a finer texture or change brands of espresso coffee to a finer grind.
»· The temperature of the espresso machine increases for frothing milk or dispensing water. To ensure you don´t burn your coffee flush the machine after frothing milk or dispensing hot water. Simply press the MANUAL button and allow water to pour out until you have steady run of water.
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TROUBLE SHOOTING
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