Something not Working, Service and Spare Parts

SOMETHING NOT WORKING

If, having followed these instructions carefully, your cooker hood fails to work properly please carry out the following checks.

Symptom	Solution

The cooker hood will not start	• Check the hood is connected to the electricity
	supply.
	• Make sure the switch is in the ‘ON’ position.

The cooker hood is not working effectively	• The fan speed is set high enough for the task
	• The grease filter is clean.
	• The kitchen is adequately vented to allow the
	entry of fresh air.
	• If set up for recirculation, check that the
	charcoal filter is still effective.
	• If set up for extraction, check that the ducting
	and outlets are not blocked.

The cooker hood has switched off during	• The safety cut-out device has been tripped.
operation	• Turn off the hob and then wait for the device to
	reset.

If after all these checks, the fault persists, contact your local Service Force Centre, quoting the model and serial number.

Please note that it will be necessary to provide proof of purchase for any in-guarantee service calls.

In-guarantee customers should ensure that the above checks have been made as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.

SERVICE AND SPARE PARTS

If you require an engineer or spare parts contact your local Service Force Centre by telephoning:

08705 929929

Your telephone call will be routed to your local Service Force Centre. The addresses are listed in the back of the book.

Moffat has an agreement with Electrolux who will undertake all servicing requirements for your appliance.

For general assistance with your appliance or for further information on Moffat products please contact our Customer Care Department.

Customer Care Department,

Moffat

55 - 77 High Street

Slough

Berkshire

SL1 1DZ

Tel: 08705 950 950*

*calls to this number may be recorded for training purposes.