Trouble Shooting Guide

SYMPTOM	CAUSE (AND REMEDY)

No sound or only a very low-level sound is heard.

•The location and orientation of the antenna are incorrect. If you use an indoor antenna, change to an outdoor antenna.

•The TV antenna wire is too close to the Unit. Separate the antenna wire of the TV set from the Unit.

•Check that the speakers and equipment are connected securely.

•Make sure that you've selected the correct equipment on the system.

•The system is in pause mode or in Slow-motion Play mode. Press the PLAY button to return to normal play mode.

•Fast forward or fast reverse is performed. Press the PLAY button to return to normal play mode.

•Check the speaker settings.

•Make sure that AUDIO output and AV IN input connections are correct.

•Adjust the speakers volume.

•The DTS DVD disc cannot be decoded to have speaker output.

•This Unit is too hot, shut off the Unit for 30 minutes to cool down.

•You can use Pink Noise setting to test the speaker come out (Please see Customizing the Function Settings)

•Make sure you turn on the power on the rear of the subwoofer.

Severe hum or noise is heard.

•Check that the speakers and equipment are connected securely.

•Check that the connecting cords are away from a transformer or motor, and at least 10 feet (3 meters) away from a TV set or fluorescent light.

•Move your TV away from the audio equipment.

•The plugs and jacks are dirty. Wipe them with a cloth slightly moistened with alcohol.

•Clean the disc.

•Vibrations from the speakers are affecting the Unit.

The remote does not function.

•Remove any obstacles between the remote and the Unit.

•Use the remote near the Unit.

•Point the remote at the remote sensor on the Unit.

•Replace all the batteries in the remote with new ones.

The disc does not play.	•	There is no disc inside ("No Disc" appears on the TV screen).
	•	Insert the disc correctly with the playback side facing down on the disc tray.
	•	Clean the disc.
	•	A non-NTSC or PAL disc has been inserted. The Unit and disc region numbers are
		incompatible. Press the NTSC/PAL button on the remote to output the video signal.
	• Condensation may have formed inside the Unit due to a sudden change in
		temperature. Wait about an hour for it to clear and try again.
The DVD door cannot	•	Reset the Unit, press the STANDBY/ON button to turn off the Unit, wait for a few
open.		seconds, then restart the Unit again.

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