Solutions To Common Problems 39
Ice Dispenser
Problem | Cause | Correction |
Dispenser will not | • Water supply is not | • Connect water supply (see Connecting The Water Supply |
dispense ice. | connected. | section). |
| • Household water line to | • Unkink the water line. If it is a copper line, it should be |
| the refrigerator is kinked. | replaced because of possible leaks at the kink. A copper |
|
| line should be coiled behind the unit to avoid kinking. |
| • Ice storage container is | • Ensure ice maker is turned on. When the first supply of |
| empty. | ice is dropped into the container, the dispenser should |
|
| operate. |
| • Freezer temperature is set • Turn freezer control to a higher setting so that ice cubes | |
| too warm. | will be made. When first supply of ice is made, dispenser |
|
| should operate. |
| • Household water line valve • Open household water line valve. Allow sufficient time | |
| is not open. | for the ice to be made. When ice is made, the dispenser |
|
| should operate. |
| • Freezer door is not closed. | • Ensure freezer door is closed. (See Problem Section, |
|
| Opening/Closing of Doors/Drawers) |
| • Ice dispensing arm has | • Motor is overloaded. Motor overload protector will reset in |
| been held in for more than | approximately 3 minutes. Ice can then be dispensed. |
|
| |
Ice dispenser is | • Ice has melted and | • Remove ice container, thaw, and empty the contents. |
jammed. | frozen around auger | Clean container, wipe dry, and replace in proper position. |
| due to infrequent use, | When new ice is made, dispenser should operate. |
| temperature fluctuations, |
|
| and/or power outages. |
|
| • Ice cubes are jammed | • Remove ice cubes that are jamming the dispenser. |
| between ice maker and |
|
| back of ice container. |
|
| • Ice cubes are frozen | • Use the dispenser often so that cubes do not freeze |
| together. | together. |
| • Ice cubes are hollow or | • The ice & water filter cartridge could be clogged. Replace |
| smaller than normal. | the filter cartridge. Dispensing system operates best at 30- |
|
| 100 psi water pressure. Well water pressures should fall |
|
| within this range. |