Something Not Working

20 electrolux GB

If the appliance is not working correctly, please carry out the following checks before contacting your local Service Force Centre.

Problem	Possible Cause	Solution

No power to the	No power at the socket.	Check there is power at the
appliance	There is a power cut.	socket.
	There is a power cut.	Check there is not a power cut
		Check there is not a power cut
	The fuse has blown.	by checking the household
	The fuse has blown.	lights.
	Thermostat control knob is set	lights.
	Thermostat control knob is set	Check the fuse has not blown.
	at „0”.	Check the fuse has not blown.
	at „0”.	Check the thermostat setting.
		Check the thermostat setting.
The temperature in the	The appliance is located in an	Check the ambient temperature
The temperature in the	The appliance is located in an	is within the appliances operating
fridge or freezer is too	unsuitable position.	is within the appliances operating
fridge or freezer is too	unsuitable position.	limits of 10 °C to 32 °C.
high	The thermostat control knob is	limits of 10 °C to 32 °C.
high		Check that the thermostat control

	set too low.
	set too low.	knob is turned to the correct
		knob is turned to the correct
		setting relative to ambient
		conditions.
The compressor runs	The thermostat control knob is	Adjust the thermostat control
continuously	set at the wrong temperature.	knob.
	The door is open.	Close the door.
	Large quantities of food have	Close the door.
	Large quantities of food have
	been placed in the cabinet.
	The door has been opened too
	frequently.	Do not leave the door open
	The air ventilation is obstructed.	longer than necessary.
		Check that the air ventilation is
		not obstructed.
The temperature in the	The thermostat control knob is	Set the thermostat control knob
fridge or freezer is too	The thermostat control knob is	to a warmer position.
fridge or freezer is too	set too cold.	to a warmer position.
low	set too cold.
low
Excessive frost and	The door has been left open.	Check the door has not been left
ice has built up	Something is obstructing the	Check the door has not been left
ice has built up	Something is obstructing the	open.
	door.	open.
	door.	Check nothing is preventing the
	The door gasket is dirty.	Check nothing is preventing the
	The door gasket is dirty.	door from closing.
		door from closing.
		Check the door gasket is intact
		and clean.
The appliance is	The appliance is not level.	Check if the appliance stands
noisy.		stable on the floor.

If after the above checks your appliance still does not operate correctly, contact your local Service Force Centre.

Please note that it will be necessary to provide proof of purchase for any in- guarantee service calls.

In-guarantee customers should ensure that the above checks have been made, as the engineer will make a charge if the fault is not a mechanical or electrical breakdown.