Electrolux EI28BS36IS, EI28BS36IB manual Common Solutions for Concerns, Before you call

Page 29

Common Solutions for Concerns 29

Before you call...

If you experience a concern with your refrigerator or notice a product behavior or condition that you do not understand, you can usually avoid a call to your service representative by referring to this section for an answer. Beginning with the following table, this information includes concerns, potential causes, and common solutions.

Automatic Ice Maker

Concern

Potential Cause

Common Solution

 

 

 

Ice maker is not making

• Ice maker setting is Off.

• Turn on ice maker.

any ice.

• Water supply is not connected to refrigerator.

• Connect water supply (see Installation Instructions).

 

• Household water line valve is not open.

• Turn on household water line valve.

 

• Valve on cold water pipe is clogged or

• Turn off household water line valve. Remove valve.

 

restricted by foreign material. If valve is of

Ensure that valve is not a self-piercing valve. Clean

 

the self-piercing type, it may not have created

valve. Replace valve if necessary.

 

a sufficiently sized hole in tube for water to

 

 

pass through.

 

 

• Water filter is not completely seated.

• Push firmly until the water filter snaps into place (you

 

 

should hear two (2) clicks).

 

 

 

Ice maker is not making

• Ice maker is producing less ice than you

• Ice maker should produce approximately four (4)

enough ice.

expect.

pounds of ice every 24 hours. To increase ice rate,

 

 

move your freezer to colder setting.

 

• Household water line valve is not completely

• Turn on household water line valve.

 

open.

 

 

 

 

Ice has bad odor and

• Ice not used frequently enough.

• Discard stale ice.

taste.

 

 

 

 

 

Light Is Not On

Concern

Potential Cause

Common Solution

 

 

 

Light is not on.

• Light bulb is burned out or LED light is

• See Replacing Light Bulbs or LED lights in Care and

 

damaged.

Cleaning section.

 

• No electric current is reaching refrigerator.

• See “Concern” section, “Refrigerator Operations”.

 

• Control system has disabled lights because

• Close and reopen door(s) to enable lights.

 

one or both doors were left open too long.

 

 

 

 

Odors In Refrigerator

Concern

Potential Cause

Common Solution

 

 

 

Interior is dirty.

• Interior needs to be cleaned.

• See Care & Cleaning Tips.

Odors

• Food with strong odors is stored in

• Cover food tightly. Air filter may need to be changed

 

refrigerator.

more frequently if foods with strong odors are routinely

 

 

stored in refrigerator.

 

 

 

Opening/Closing Of Doors/Drawers

Concern

Potential Cause

Common Solution

 

 

 

 

 

Door(s) will not close.

• Refrigerator is not level. It rocks on the floor

• Ensure floor is level and solid, and can adequately

 

when moved slightly.

support the refrigerator. Contact a carpenter to correct a

 

 

sagging or sloping floor.

 

• An object has fallen from the baskets

• Check for ice or food items blocking drawer.

 

blocking the door from closing.

 

 

 

 

 

 

Drawers are difficult to

• Food is touching shelf on top of drawer.

• Keep less food in drawer.

move.

• Drawer is overloaded

• Remove or redistribute food.

 

 

 

 

 

 

 

 

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Contents Use & Care Guide Finding Information Important safety instructions SafetySafety Precautions DefinitionsElectrical information Understanding features and terms Feature OverviewInstallation InstallationLocation Door openingTo level the cabinet using the front rollers select models Level Refrigerator & Adjust Doors if necessaryLeveling Freezer Drawer if nec- essary Guidelines for final positioning of your refrigeratorTo adjust the door stop Re-tighten screw To adjust the flipper mullion Removing the Doors Drawer is heavy. Use caution when liftingGetting through narrow spaces To prepare for removing the doorsInstalling Freezer Drawer Door Handle Mounting Instructions Installing Door HandlesBefore installing the water supply line, you will need Connecting the Water SupplyAlarms Setting cooling temperaturesControls IQ-TouchTMSabbath Mode and the Perfect TempTM Drawer IQ-TouchTMSabbath ModeIce maker operation & care Automatic Ice MakerShelf features Storage FeaturesDrawers CrispersSpecial items rack select models To remove the Crisper Drawer for cleaningCool ZoneTM Drawer select models Perfect TempTM Drawer select modelsTo change the position of an adjustable door bin To remove the Perfect TempTM Drawer for cleaningDoors Tilt can binsTilt Wire Shelf Freezer Features varies by modelCovered Door Bin To Remove Upper BasketDividers Removal Ideas for saving energy Storing Food and Saving EnergyIdeas for storing foods Understanding the sounds you may hear Normal Operating SoundsWater filter Changing the Water and Air FiltersAbout your advanced water filter Replacing your PureAdvantageTM water filterReplacing your PureAdvantageTM air filter Ordering replacement filtersAir filter Protecting your investment Care and CleaningPart Cleaning Agents Tips and Precautions Care and cleaning tipsVacation and moving tips Occasion TipsReplacing LED Lights select models Ordering Replacement LED LightsReplacing Light Bulbs select models To replace LED LightsBefore you call Common Solutions for ConcernsConcern Potential Cause Common Solution Refrigerator Operations Temperatures Are Too Warm Major Appliance Warranty Information Warranty

EI28BS36IB, EI28BS36IS specifications

The Electrolux EI28BS36IS and EI28BS36IB are part of the company's innovative line of refrigerators designed for modern kitchens, combining style, efficiency, and advanced technology. These models stand out with their sleek stainless-steel finish in the EI28BS36IS variant and a sophisticated black finish in EI28BS36IB, allowing them to enhance the aesthetics of any home.

One of the main features of these refrigerators is their spacious interior. With a capacity of 28 cubic feet, they provide ample room for groceries, making them ideal for families or individuals who enjoy meal prepping. The flexible storage options include adjustable shelves, gallon door bins, and dedicated crispers that keep fruits and vegetables fresh for longer. This versatility allows users to organize their groceries according to their needs.

Both models are equipped with the latest Frost-Free technology, eliminating the need for manual defrosting. This not only saves time but also ensures even cooling throughout the refrigerator. The Multi-Air Flow system distributes cold air evenly, maintaining consistent temperatures across all shelves and preventing temperature fluctuations.

Another significant feature is the Effortless Ice and Water Dispenser, which provides chilled water and ice right from the door. The space-saving design allows for more usable interior space while ensuring easy access to refreshing beverages. Additionally, the refrigerator is equipped with an advanced filtration system that guarantees clean and great-tasting water.

Energy efficiency is a critical aspect of the Electrolux EI28BS36IS and EI28BS36IB. Both models are Energy Star certified, meaning they consume less energy and reduce electricity bills without compromising performance. This is particularly important in today’s eco-conscious climate, where consumers prioritize sustainable appliances.

In addition, both refrigerators feature a state-of-the-art temperature management system which includes a digital display for easy monitoring of settings and temperatures. This technology ensures that your food is stored at the optimal temperature for freshness and longevity.

In summary, the Electrolux EI28BS36IS and EI28BS36IB refrigerators are a blend of style, advanced technology, and energy efficiency. With a focus on preserving food quality, offering flexible storage solutions, and providing user-friendly features, these models make an excellent choice for anyone seeking a reliable and attractive refrigerator.
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