Electrolux ER 1641 T manual Customer Care Department, Guarantee Conditions

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Customer Care Department

For general enquiries concerning your Electrolux appliance or for further information on Electrolux products, you are invited to contact our Coustomer Care Department by letter or telephone as follows:

Customer Care Department Electrolux

55-77 High Street Slough Berkshire

SL1 1DZ

Tel: 08705 950950 calls to this number may be recorded for training purposes.

Guarantee Conditions

We Electrolux undertake that if within 12 months of the date of the purchase this Electrolux appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, the company will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

The appliance has been correctly installed and used only on the electrical supply stated on the rating plate.

The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer's instructions.

The appliance has not been serviced, maintained, repaired, taken apart or tampered with by any person not authorised by us.

All service work under this guarantee must be undertaken by a Electrolux Service Force Centre

Any appliance or defective part replaced shall become the Company's property.

Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.

EXCLUSIONS

This Guarantee does not cover:

Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.

Costs incurred for calls to put right an appliance improperly installed or calls to appliances outside the United Kingdom.

Appliances found to be in use within a commercial environment, plus those which are the subject of rental agreements.

Products of Electrolux manufacture which are not marketed by Electrolux.

The guarantee is in addition to your statutory and legal rights.

Electrolux EUROPEAN GUARANTEE

If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:

The guarantee starts from the date you first purchased your product.

The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this brand or range of products.

This guarantee relates to you and cannot be transferred to another user.

Your new home is within the European Community (EC) or European Free Trade Area.

The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household.

The product is installed taking into account regulations in your new country.

Before you move please contact your nearest Customer Care Centre, listed below, to give them details of your new home. They will then ensure that the local Service Organisation is aware of your move and able to look after you and your appliances.

France

Senlis

+33 (0)

3 44 62 20 13

Germany

Nurenberg

+49 (0)

800 234 7378

Italy

Pordenone

+39 (0)

800 117511

Sweden

Stockholm

+46 (0)

20 78 77 50

UK

Slough

+44 (0)

1753 219898

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Contents Instruction Book Symbols below help you to find things more easily Child Safety Servicing Prior to installationInstallation Maintenance and CleaningContents General information Description of the applianceBefore Use Using the ApplianceHints for storage To Start the ApplianceHints & Tips Maintenance & CleaningInternal Cleaning Storage ShelvesChanging the Light Bulb External CleaningWhen the appliance is not in use Defrosting Your ApplianceSomething Not Working Service and Spare Parts0870 5 Electrolux European Guarantee Guarantee ConditionsThis Guarantee does not cover Customer Care DepartmentTechnical Specifications Instructions for the InstallerInstalling the appliance Ventilation Requirements Door ReversalLevelling Page Electrical Connection Brown LiveMethod of packaging Storage time chartFoods NotationElectrolux Household Appliances Limited