38 electrolux guarantee/customer service
When you contact the Service Force Centre you will need to give the following details:
1.Your name, address and postcode.
2.Your telephone number.
3.Clear concise details of the fault.
4.The model and Serial number of the appliance (found on the rating plate).
5.The purchase date.
Please note a valid purchase receipt or guarantee documentation is required for in guarantee service calls.
Customer Care
For general enquiries concerning your Electrolux appliance, or for further information on Electrolux products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.electrolux.co.uk
Customer Care Department Electrolux Major Appliances Addington Way Luton Bedfordshire, LU4 9QQ Tel: 08705 950 950 (*) (*) Calls may be recorded for training purposes.
European guarantee
This appliance is guaranteed by Electrolux, in each of the countries listed in the following page, for the period specified in the appliance guarantee or otherwise by law. If you move from one of these countries to another of these countries the appliance guarantee will move with you subject to the following qualifications:
●The appliance guarantee starts from the date you first purchased the appliance which will be evidenced by production of a valid purchase document issued by seller of the appliance.
●The appliance guarantee is for the same period and to the same extent for labour and parts as exists in your country of residence for this particular model or range of appliances.
●The appliance guarantee is personal to the original purchaser of the appliance and cannot be transferred to another user.
●The appliance is installed and used in accordance with instructions issued by Electrolux and is only used within the home, i.e. is not used for commercial purposes.
●The appliance is installed in accordance with all relevant regulations in force within your new country of residence.
The provisions of this European Guarantee do not affect any of the rights granted to you by law.