Electrolux Electric Cooktop manual Solutions to Common Problems, Entire Cooktop does not Operate

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16Solutions to Common Problems

IMPORTANT

Before calling for service, review this list. It may save you both time and expense. This list includes common experiences that are not the result of defective workmanship or material in your cooktop.

ENTIRE COOKTOP DOES NOT OPERATE

House fuse has blown or circuit breaker has tripped. Check/reset breaker or replace fuse. If the problem is a circuit overload, have this situation corrected by a qualified electrician.

Service wiring not complete. Contact installation agent or dealer.

Power outage. Check house lights to be sure. Call local electric company.

SURFACE ELEMENT DOES NOT HEAT

No power to appliance. Check/reset breaker or replace fuse. If the problem is a circuit overload, or improper connection of the armored cable supplied with the appliance, have this situation corrected by a qualified electrician.

Too low heat setting. Turn control to a slightly higher setting until element comes on.

Incorrect control is on. Be sure to use correct control for the element to be used.

SURFACE ELEMENT TOO HOT OR NOT HOT ENOUGH

Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial markings are an indicator of relative heat settings and will vary slightly.

Lightweight or warped pans being used. Use only flat, evenly balanced, medium or heavyweight cookware.

Voltage is incorrect. Be sure appliance is properly connected to the specified power source.

Use only flat bottom, evenly balanced, medium or heavyweight cookware. Pans having a flat bottom heat better than warped pans. Cookware material affects heating. Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.

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Contents Page Make a Record for Future USE Finding InformationQUESTIONS? Table of Contents Safety Important Safety InstructionsImportant Safety Instructions for Using Your Cooktop Important Safety Notice About the Ceramic Glass Cooktop Setting Surface ControlsAbout the Radiant Surface Elements Recommended Settings for Surface Elements Setting Type of CookingOperating the Single Surface Radiant Elements To Operate the Single Surface ElementOperating the Dual Surface Radiant Elements To Operate the Dual Surface ElementHOT Surface Indicator Lights Operating the Bridge Surface Radiant ElementSurface Cooking Utensils Using the GriddleFlat bottom and straight sides Care & Cleaning Table General Care & CleaningStainless Steel, Chrome Cleaning Recommendations for the Ceramic Glass Cooktop Cooktop Cleaning and MaintenanceFor heavy, burned on soil Care and Cleaning of Stainless Steel Entire Cooktop does not Operate Solutions to Common ProblemsSurface Element does not Heat Food not Heating Evenly Scratches or Abrasions on Ceramic Glass Cooktop SurfaceMetal Marks on Ceramic Glass Cooktop Surface Brown Streaks and Specks on Ceramic Glass Cooktop SurfaceAreas of Discoloration on Ceramic Glass Cooktop Surface Page Warranty Information Cooktop Warranty Your cooktop is protected by this warranty