16Solutions to Common Problems
IMPORTANT
Before calling for service, review this list. It may save you both time and expense. This list includes common experiences that are not the result of defective workmanship or material in your cooktop.
ENTIRE COOKTOP DOES NOT OPERATE
•House fuse has blown or circuit breaker has tripped. Check/reset breaker or replace fuse. If the problem is a circuit overload, have this situation corrected by a qualified electrician.
•Service wiring not complete. Contact installation agent or dealer.
•Power outage. Check house lights to be sure. Call local electric company.
SURFACE ELEMENT DOES NOT HEAT
•No power to appliance. Check/reset breaker or replace fuse. If the problem is a circuit overload, or improper connection of the armored cable supplied with the appliance, have this situation corrected by a qualified electrician.
•Too low heat setting. Turn control to a slightly higher setting until element comes on.
•Incorrect control is on. Be sure to use correct control for the element to be used.
SURFACE ELEMENT TOO HOT OR NOT HOT ENOUGH
•Incorrect control setting. Raise or lower setting until proper amount of heat is obtained. Dial markings are an indicator of relative heat settings and will vary slightly.
•Lightweight or warped pans being used. Use only flat, evenly balanced, medium or heavyweight cookware.
•Voltage is incorrect. Be sure appliance is properly connected to the specified power source.
•Use only flat bottom, evenly balanced, medium or heavyweight cookware. Pans having a flat bottom heat better than warped pans. Cookware material affects heating. Heavy and medium weight pans heat evenly. Because lightweight pans heat unevenly, foods may burn easily.