Guarantee/Customer Service

26 electrolux guarantee/customer service

Standard guarantee conditions

We, Electrolux, undertake that if within 12 months of the date of the purchase this Electrolux appliance or any part thereof is proved to be defective by rea- son only of faulty workmanship or mate- rials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condi- tion that:

•The appliance has been correctly in- stalled and used only on the electric- ity supply stated on the rating plate.

•The appliance has been used for normal domestic purposes only, and in accordance with the manufactur- er’s instructions.

•The appliance has not been serv- iced, maintained, repaired, taken apart or tampered with by any per- son not authorised by us.

•All service work under this guarantee must be undertaken by a Service Force Centre.

•Any appliance or defective part re- placed shall become the Company’s property.

•This guarantee is in addition to your statutory and other legal rights.

Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.

Exclusions

This guarantee does not cover:

•Damage or calls resulting from trans- portation, improper use or neglect, the replacement of any light bulbs or removable parts of glass or plastic.

•Costs incurred for calls to put right an appliance which is improperly in- stalled or calls to appliances outside the United Kingdom.

•Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.

•Products of Electrolux manufacture which are not marketed by Elec- trolux.

EHS 60020 K specifications

The Electrolux EHS 60020 K is a standout appliance that exemplifies modern cooking technology while combining efficiency with sleek design. This built-in electric hob is an ideal choice for those who seek precision and style in their kitchen. One of the key features of the EHS 60020 K is its versatile cooking zones, which are designed to accommodate various pot sizes and preferences. The hob includes multiple cooking zones, ensuring that home cooks can prepare meals simultaneously without compromising on performance.

One of the highlights of this electric hob is its induction technology. Induction hobs are known for their quick heating capabilities, which drastically reduce cooking times compared to traditional electric or gas hobs. The EHS 60020 K uses electromagnetic fields to directly heat pots and pans, meaning that heat is generated only where it is needed. This not only makes cooking faster but also enhances energy efficiency, as you avoid wasting power on unused areas.

Another standout feature is the integrated touch control panel. The low-profile design of the controls makes it easy to adjust heat settings with precision without cluttering the countertop. This user-friendly interface provides a seamless experience, allowing cooks of all skill levels to operate the hob with confidence. Furthermore, the hob includes a child lock feature, ensuring safety in households with young children.

The EHS 60020 K also boasts a sleek, black ceramic glass finish, which not only adds an elegant touch to kitchen aesthetics but also ensures easy cleaning. Spills and food residues can be wiped off effortlessly, maintaining the appliance's pristine look over time. Additionally, the residual heat indicators provide an added layer of safety, alerting users when the cooking zones are still hot, which helps prevent accidental burns or injuries.

Overall, the Electrolux EHS 60020 K is a sophisticated cooking solution that combines advanced technology, user-friendly features, and a stylish design. Whether preparing everyday meals or elaborate dishes, this electric hob is designed to deliver consistent performance, making it a valuable addition to any contemporary kitchen.